Sales Strategy & Operations Manager

The Revenue Operations team is a high-performance team chartered with assisting our GTM Teams in driving the business forward and increasing revenue. We are looking for a Sales Operations Manager to join our growing organization and focus on process, performance, efficiency and strategy with a particular focus on our Account Executive Team. You will work closely with the Sales Managers and leaders in each segment of the business to optimize process efficiencies and implement strategy. 

Responsibilities

• Understand the entire end to end sales process and make recommendations to optimize and or propose new strategies derived from data
• Work to adopt selling strategies into AE behavior and processes within our CRM 
• Materialize our Sales Strategy & Methodology through process and tools (i.e SFDC)
• Partner with the Business Systems team to deploy new enhancements to our Salesforce environment
• Partner with the GTM Analytics team to ensure our measurables and KPIs are appropriate for our Sales engine, and that we regularly make data-driven optimizations
• Create reports/dashboards in SFDC/ G-Sheet/Excel to surface key Sales KPIs and one off initiatives 
• Work closely with Sales Leadership to increase forecasting accuracy through pipeline rigor and deal management 
• Continue to strengthen our Outbounding sales efforts through implementation of process, strategy, and reporting
• Optimize ways to communicate findings and insights to Sales Managers and partner with them to create project plans

Qualifications

• 4+ years in Sales Operations, Business Operations, GTM Operations
• Salesforce CRM/ Salesforce CPQ skills preferred
• In-depth understanding of SaaS Sales Strategies (Sandlar, Challenger, MEDDPICC, etc.)
• Has been in a role supporting Sales Executives/ Account Executives and Sales Territories
• Excellent Project Management skills 
• Team Player with positive attitude and ready to work in a fast paced, startup environment
• Ability to adjust on the fly to new demands; sense of urgency and prioritization

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive 💪. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 4,450+ customers globally, including brands like Slack, Pinterest, Reddit, and Asana. 

What else does Lattice have to offer? We’re so glad you asked! We invest in our people’s personal and professional growth because that sort of growth begets business impact and personal fulfillment 🤗. We believe in the value of continued learning investments 🤓and reimbursements. We offer a competitive salary (including equity💸) and our benefits are thoughtful. We believe that taking the time for you is important and have a flexible vacation/time-off policy to prove it. We even incorporated Lattice “Recharge Days” 🔋to ensure you’re getting a break every month. Lattice has also implemented a 💻 remote-first hybrid model (team-dependent, you work from wherever makes you most comfortable). If that gets you excited, now is the perfect time to join; so bring your appetite for ownership and creation and help Lattice continue to grow! 🎉

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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