Sales Support Specialist

As the Sales Support Specialist, you will work closely with the sales and marketing teams to ensure system efficiency of resources and features, along with other integrated tools. As the position holder, you will work to support Sales teams to coordinate administrative tasks, samples and demo.

What you will accomplish together with us

• Collaborate with Sales Reps / Specialists
• Responding to requests in terms of quality questionnaires and certificates
• Maintaining and providing accurate price list, including customized prices
• Prepare documents and collect information for tender submissions
• Manage the license community; including user roles, profiles, security, assignments, account ownership, etc.
• Take responsibility for data integrity of sales management data (e.g. integrity, cleanliness, accuracy of data)
• Support in the development and creation of reports, custom report types, dashboards and processes
• Create and maintain documentation on processes, policies, application configurations and related materials
• Conduct trainings to drive user adoption and ensure sales processes are implemented and followed
• Participate in continuous improvement exercises
• Managing demos and samples, including tracking and follow-up to ensure demos are completed and samples are utilized
• Assist in the maintenance of customer data in the SAP and CRM

What will convince us

• Bachelors degree in relevant field or minimum 2 years of work experience in Sales or support roles
• Experience with both Salesforce.com and SAP and CRM preferable
• Proven ability to collaborate across teams and territories
• Ability to prioritize (and re-prioritize) as business needs change
• Analytical, takes a data-driven approach by default
• Good communication skills
• Experience supporting mobile tools deployments and administration

What we offer

Sartorius’ ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently. Nearly 10,000 employees at more than 60 sites are working together on achieving our goal: Better health for more people. And together, we have grown strongly over the past years. Enjoy the advantages of working with a global player:

• Opportunity for international career development:

a global network offering seminars and training sessions, expert and manager career paths

• Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration
• Work-life balance: Working from home at many sites
• Intelligent working environment: working in smart buildings with the latest technology and equipment
• Ambitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

Please view equal employment opportunity posters provided by OFCCP here.

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We look forward to receiving your application.

www.sartorius.com/career

Job Type: Full-time

Pay: $32.00 - $34.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Ann Arbor, MI 48108: Reliably commute or planning to relocate before starting work (Required)

Experience:

• SAP CRM: 2 years (Required)

Work Location: Hybrid remote in Ann Arbor, MI 48108