Systems Specialist, Senior at Sallie Mae in Newark, DE

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.We are seeking a Marketing Operations Manager on a contract basis to support our Customer’s business needs. This role is hybrid onsite in Mountain View, CA or San Diego, CA highly desired. Manager will consider 100% remote for the right candidate.What You'll Do• Manage the day-to-day business by deeply understanding what's driving the KPIs and business dynamics, projecting forward outlooks, developing plans to accelerate performance, and taking action to course-correct when needed• Craft the narrative on business results and trends incl. weekly, monthly, quarterly business reporting, status reporting and root cause analysis• Provide performance updates to the cross-functional senior leadership team including recommendations on next steps and action plans• Understand business performance for key GTM activities (e.g. marketing campaigns, product launches)• Identify and drive mitigation levers and drive alignment with leaders/teams on relative priority; understand their effectiveness; scale or pivot if needed• Identify and drive opportunities to accelerate performance and drive alignment with leaders of cross-functional teams (e.g. marketing, product, sales, analytics, finance) on priority initiativesMust-haves• 5-7 years leading strategic or business performance initiatives and/or organizational change initiatives. Product marketing experience desired, but not required. Will consider equivalent roles in marketing, consulting, product analytics, financial planning & analysis, corporate strategy and sales• Excellent verbal, written, visual/presentation and interpersonal communication skills. Ability to influence and shape strategic conversations with data to senior leaders• Experience analyzing the trends of KPIs, especially relating to financial metrics and campaign performance, as well as, identifying the cause of any unexpected variance• Experience with financial projections and/or operating forecasts• Excellent leadership skills• Demonstrated ability to work in a matrix environment and ability to both influence and develop strong partnerships at all levels• Ability to simplify stories with data, and be concise in the insights and how they drive outcomes with leadership and stakeholders• Comfortable analyzing diverse sets of data to develop insights; experience with quantitative data analysis• Strong organization, time management and task prioritization skills• Ability to communicate objectives, plans, status and results clearly, focusing on critical few key points• High intellectual curiosity and a growth mindset• Proficiency with Google docs, Excel, Tableau, A/B testing, SQL and other data analysis toolsPerks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit ProgramAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.