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Grocery Produce Associate

Position Summary...Why do our members choose to purchase fruits & vegetables at Sam's Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, you'll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help enhance the member's shopping experience. Come, be a part of a team that offers our members more for less.You will sweep us off our feet if:• You have a passion for and experience with produce• You keep member satisfaction as your top priority• You are comfortable with change and quickly adapt to different work scenarios• You're a curious and creative thinker, driving change through out-of-box thinking• You can communicate effectively and positively influence team members• You will lead by exampleYou will make an impact by:• Maintaining a positive attitude by smiling, greeting and thanking members• Providing exceptional customer service to members across the club as needed, answering any questions they may have• Maintaining a clean, neat, and member-ready area• Receiving & stocking merchandise in an organized manner• Maintaining inventory so that there is no out of stock and over-stock productsThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Be a Team Member: Maintains up-to-date knowledge of the products; collaborating with cross functional teams and helping educate other associates on tools, tasks, and resources; communicating effectively and developing interpersonal skills for providing customer service; and being flexible to the needs of the business to work in other areas, tracking goods, maintaining in-stock levels, and controlling shrinkage in a timely manner. Be an Expert: Understands the processes and specifications related to quality of various types of produce merchandise (for example, taste, preparation method or use, seasonality); preparing (trim, crisp, package, scale) products according to established standards; maintaining product safety and following company sanitation guidelines; and adhering to applicable laws, regulations, and company policies related to produce quality. Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them. Be an Owner: Drives the performance of the area; utilizing digital tools; using perpetual inventory management techniques to stock and rotate department products; ensuring quality and date control standards; eliminating waste; guiding peers and providing attention to customer needs; assisting customers according to company policies and procedures. Be a Talent Ambassador: Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet! - Health benefits include medical, vision and dental coverage - Financial benefits include 401(k), stock purchase and company-paid life insurance - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see https://one.walmart.com The hourly wage range for this position is $18.00 to $25.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Minimum QualificationsI acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location...1200 E Eisenhower Blvd, Loveland, CO 80537-3924, United States of America
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Average salary estimate

$44720 / YEARLY (est.)
min
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$37440K
$52000K

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What You Should Know About Grocery Produce Associate, Sam's Club

As a Grocery Produce Associate at Sam's Club, you're stepping into an exciting role that combines a love for fresh produce with exceptional customer service. Located in Milliken, CO, you'll be the go-to person for everything fruits and vegetables, making sure that our members get nothing but the best quality at an unbeatable price. Imagine greeting every shopper with a warm smile, helping them find exactly what they're looking for, and ensuring that our produce section shines bright with freshness. It's all about creating a delightful shopping experience! In this role, you'll thrive in a dynamic environment where your adaptability is key, as you'll navigate various tasks, from maintaining the perfect inventory levels to stocking and arranging merchandise. You’ll use advanced digital tools to make those quick business decisions, improving efficiency and enhancing member satisfaction. If you're a team player who loves quality produce, values customer happiness, and is passionate about leading by example, then this is the perfect job for you. At Sam's Club, we don’t just offer competitive pay; we provide an array of benefits that help you live better, including healthcare options and educational programs. Your impact here goes beyond products; it’s about fostering a community of satisfied members who always come back for more. Join us in this fulfilling journey and help us make shopping a joy for our members every day!

Frequently Asked Questions (FAQs) for Grocery Produce Associate Role at Sam's Club
What are the key responsibilities of a Grocery Produce Associate at Sam's Club?

As a Grocery Produce Associate at Sam's Club, you will be responsible for ensuring the freshness and quality of all produce items. This includes receiving merchandise, stocking shelves, maintaining a clean and organized produce area, and providing exceptional customer service to members. You'll help educate other associates about product specifications and safety standards while utilizing digital tools to track inventory and streamline processes.

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What qualifications do I need to become a Grocery Produce Associate at Sam's Club?

To become a Grocery Produce Associate at Sam's Club, you must be at least 18 years old. While there are no specific minimum qualifications, a passion for fresh produce and previous customer service experience are preferred. Being adaptable, a good communicator, and having a teamwork mindset will help you succeed in this role.

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How does Sam's Club support its Grocery Produce Associates?

Sam's Club supports its Grocery Produce Associates by providing competitive pay, performance-based incentives, and a comprehensive benefits package that includes healthcare, retirement plans, and paid time off. Additionally, the Live Better U program offers educational opportunities, from high school completion to college degrees, making it easier for associates to pursue personal and professional growth.

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What is the work environment like for a Grocery Produce Associate at Sam's Club?

The work environment for a Grocery Produce Associate at Sam's Club is fast-paced and dynamic. You will be on the front lines of customer service, interacting with members and colleagues while managing various tasks. The role encourages teamwork, creativity, and adaptability as you work to create a welcoming atmosphere in the produce department.

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What skills can I develop as a Grocery Produce Associate at Sam's Club?

As a Grocery Produce Associate at Sam's Club, you'll develop valuable skills such as customer service, inventory management, teamwork, and adaptability. You'll gain hands-on experience in maintaining product quality and safety, utilizing technology for inventory tracking, and collaborating with other teams to improve the shopping experience for members.

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Common Interview Questions for Grocery Produce Associate
Can you describe your experience with produce?

When answering this question, share any relevant experience you have with handling, preparing, or selling produce. Discuss your knowledge of quality indicators for fresh fruits and vegetables, as well as your commitment to maintaining high standards for food safety and presentation.

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How do you ensure customer satisfaction when working in a grocery store?

Highlight your commitment to delivering excellent customer service, such as greeting members with a smile, actively listening to their needs, and going above and beyond to help them find what they need. Provide examples of how you've positively interacted with customers in previous roles.

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How do you manage your time when handling multiple tasks?

Discuss your strategies for prioritizing tasks and managing time effectively. You might mention creating to-do lists, staying organized, and being flexible to adapt to changing priorities while keeping a positive attitude.

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How would you handle a member who is unhappy with the produce quality?

Express empathy and concern for the customer's experience. Share how you would listen to their feedback, offer a solution such as a replacement or refund, and ensure that you report this issue to your supervisor to improve future quality.

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What steps do you take to stay informed about produce quality standards?

Discuss your approach to continuing education, such as attending training sessions or staying updated on best practices through company resources and industry news. Emphasize your commitment to adhering to safety guidelines and ensuring high-quality products.

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Can you explain the importance of teamwork in a grocery store environment?

Highlight how teamwork fosters a positive work environment and enhances member satisfaction. Use examples from previous jobs where you collaborated with colleagues to achieve goals, solve problems, or assist customers together.

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What do you enjoy most about working with produce?

Share your passion for fresh food and how it relates to providing quality service to members. You can discuss your appreciation for seasonal products and how you love to share knowledge about produce with customers.

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How would you utilize digital tools in your role as a Grocery Produce Associate?

Discuss your willingness to adopt and use technology, such as inventory management systems and handheld devices, to improve efficiency and assist members. Highlight any relevant experience you have and your eagerness to learn new tools.

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What does a successful Grocery Produce Associate look like to you?

Describe qualities such as a positive attitude, strong work ethic, commitment to quality, and a focus on customer service. Highlight how these traits contribute to a successful produce department and an excellent shopping experience.

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How do you handle change in a fast-paced environment?

Explain your adaptability and openness to new processes or responsibilities. Share examples of how you've successfully navigated change in previous roles and remained focused on providing great service to customers.

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Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan ...

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December 21, 2024

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