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Retail Deli Stocker - job 1 of 2

Position Summary...Why do people love shopping for fresh food at Sam's Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our freezer, cooler, and deli team and you won't just keep shelves stocked, you'll play an important role in the operations and sanitary conditions of our freezers and coolers that keep our product ready for our members. When you're working in the deli department, you'll be on the front-lines of customer service-your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less.You will sweep us off our feet if:• You have a passion for and experience with stocking and customer service• You keep member satisfaction as your top priority• You're a solution seeker and innovator who tackles obstacles head-on• You're comfortable with change and quickly adapt to different work scenarios• You're a curious and creative thinker, driving change through out-of-box thinkingYou will make an impact by:• Ensuring high-quality products are taken care of and available for our members• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products.• Packing ready-to-sell products in proper containers and stock displays• Maintaining a clean, sanitized, and member-ready areaThe freezer, cooler, and deli stocker role is a great way to start a fulfilling career at Sam's Club. Apply now!The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.What you'll do...Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps; following proper forklift spotting procedures; following proper procedures for handling and disposing of hazardous materials; following Company steel standard guidelines; and correcting/reporting unsafe situations to Management. Maintains the Sales Floor and merchandise presentation in the Freezer/Cooler/Deli area in accordance with Company policies and procedures by properly handling claims and returns; zoning the area; receiving and stocking merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise appropriately; completing required audits, paperwork, logs, and other required documentation; and securing fragile and high-shrink merchandise. Provides Member service by acknowledging the Member and identifying their needs; locating merchandise and assisting with purchasing decisions; providing Deli products to Members; resolving issues and concerns; and promoting the Company's products and services. Follows Company policies and procedures related to Freezer/Cooler area by complying with food handling policies; operating, repairing, and sanitizing equipment; following Cold Chain procedures when stocking merchandise; cleaning freezer /cooler/deli area (for example, windows, mirrors, display cases and coolers); monitoring freezer/cooler fans, drains and doors for proper operation; and reporting issues to Management. At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet! - Health benefits include medical, vision and dental coverage - Financial benefits include 401(k), stock purchase and company-paid life insurance - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see https://one.walmart.com The hourly wage range for this position is $17.00 to $24.00*• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.Must be 18 years of age or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location...7663 N Blackstone Ave, Fresno, CA 93720-4306, United States of America
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Average salary estimate

$42640 / YEARLY (est.)
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$35360K
$49920K

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What You Should Know About Retail Deli Stocker, Sam's Club

Are you ready to make a difference in the lives of our members at Sam's Club? As a Retail Deli Stocker in Fresno, CA, you will join an enthusiastic team dedicated to providing top-notch customer service and maintaining a vibrant deli section. Every day, you'll be on the front line, engaging with our members and ensuring they find everything they need, from freshly stocked products to tastefully displayed delicacies. Your role goes beyond just stocking shelves; it's about ensuring the quality and safety of the food we offer. You’ll be responsible for setting up eye-catching displays, verifying expiration dates, and maintaining cleanliness in the freezer and deli areas. We pride ourselves on delivering a pleasant shopping experience, so your friendly demeanor and proactive approach to solving problems will shine through in every interaction. If you have a knack for creative thinking and a passion for food service, this role is perfect for you! At Sam's Club, we also offer incredible benefits, including health coverage, a competitive hourly wage, and a unique education program to help you achieve your academic goals. Join us today, and be part of a team that loves serving our community every day!

Frequently Asked Questions (FAQs) for Retail Deli Stocker Role at Sam's Club
What are the main responsibilities of a Retail Deli Stocker at Sam's Club?

As a Retail Deli Stocker at Sam's Club in Fresno, CA, you will have various responsibilities, including stocking shelves, maintaining product displays, ensuring food safety by verifying expiration dates, and providing excellent customer service by assisting members with their deli needs. Your role is crucial in ensuring our members have access to high-quality food products while enjoying a pleasant shopping experience.

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What qualifications are needed for the Retail Deli Stocker position at Sam's Club?

To qualify for the Retail Deli Stocker position at Sam's Club, applicants must be at least 18 years of age. While previous experience in stocking or customer service is preferred, it’s essential to have a passion for food and a customer-first attitude. You'll be required to complete all necessary training to successfully manage the deli's operations safely.

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How does Sam's Club ensure food safety in the deli department?

Sam's Club places a strong emphasis on food safety in the deli department. Retail Deli Stockers are responsible for following strict food handling policies, maintaining temperature control, conducting regular checks on freezer/cooler conditions, and adhering to cleaning procedures. This helps us keep our members' food fresh and safe for consumption.

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What kind of training is provided for Retail Deli Stockers at Sam's Club?

Newly hired Retail Deli Stockers at Sam's Club receive comprehensive training that covers food safety standards, stock management, customer service techniques, and company policies. This training is designed to equip you with the tools you need to thrive in your role and succeed as part of the deli team.

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What are the benefits of working as a Retail Deli Stocker at Sam's Club?

Working as a Retail Deli Stocker at Sam's Club comes with numerous benefits, including competitive pay ranging from $17.00 to $24.00 per hour, comprehensive health and wellness benefits, paid time-off including vacation and sick leave, and access to our education program, Live Better U, allowing associates to pursue various educational opportunities at no cost.

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Common Interview Questions for Retail Deli Stocker
Can you describe your experience with stocking products in a retail environment?

When answering this question, it's essential to highlight any past retail experience, focusing on your ability to manage stock levels, implement organization in displays, and maintain cleanliness. Mention any specific instances where your efforts led to improved customer satisfaction or increased sales.

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How do you prioritize customer service while working under pressure?

Demonstrate your commitment to customer service by sharing strategies you've used in past roles. For example, you might discuss staying calm in busy hours, actively listening to customer needs, and quickly resolving any issues while ensuring that shopping conditions remain pleasant.

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What steps do you take to ensure food safety in your work?

In answering this, emphasize your understanding of food safety protocols. Share specific actions, like checking expiry dates, following proper sanitation procedures, and reporting issues promptly, that you would employ to maintain high standards in the deli.

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What motivates you to work in a deli setting?

This is a great opportunity to express your passion for food and customer service. You could mention your enjoyment of interacting with people, your interest in food preparation, or the satisfaction of ensuring customers have access to quality products.

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How do you handle conflicts with team members or customers?

Explain your conflict resolution style, focusing on communication and empathy. Share an example where you resolved a disagreement effectively, showing a collaborative approach and emphasizing the importance of keeping the work environment positive.

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Can you give an example of how you innovatively solved a problem at work?

Think of a situation where you identified a problem and formulated a creative solution. Discuss the steps you took to implement your idea and the positive outcome, showcasing your resourcefulness and critical thinking.

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How do you stay organized during busy shifts?

Share insights into your time management and organizational skills. You might mention using lists, prioritizing tasks based on urgency, and collaborating with your team to ensure nothing is overlooked during peak hours.

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What do you think is the most critical aspect of working in the food industry?

Highlight the importance of food safety and customer service in the food industry. Explain how these elements contribute not just to compliance with regulations but also to customer loyalty and satisfaction.

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Why should we hire you for the Retail Deli Stocker position?

This is your chance to align your skills, experience, and passion with what Sam's Club needs in a Retail Deli Stocker. Highlight your customer service experience, any specific skills relevant to the position, and your eagerness to contribute to the team and overall dedication to member satisfaction.

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What do you know about Sam's Club and our mission?

Research Sam's Club beforehand and understand its mission regarding member value and quality service. Answer by discussing how you resonate with this mission and how you can help uphold these values in your role.

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Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan ...

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DATE POSTED
December 3, 2024

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