Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Retail Store Manager image - Rise Careers
Job details

Retail Store Manager

About Us Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.Job DescriptionWhat You’ll Be Doing:• Support an environment that drives sales by having strong customer service skills.• Consistently deliver brand enhancing store standards that create a positive customer experience.• Support Store achievement of established sales and profit plan.• Protect company assets and control inventory shrinkage.• Utilize skills as a team player to help grow the store, the brand, and continuously provide. constructive and positive feedback to one another.• Ability to drive sales by understanding/explaining merchandise to the customer.• Demonstrate accuracy and efficiency at point of sale.• Demonstrate ownership and accountability.• Hire/Train/Coach a store staff of qualified employees.We’re Excited If You Have• Have excellent selling skills.• Possess knowledge of a POS system to ring up sales.• Have experience in the retail industry, customer service, and inventory control.• Demonstrate a professional image in words, actions, and appearance.• Like challenges and strives to exceed goals.• Are dedicated, punctual and responsible.• Are self-motivated.• Demonstrate ethical behavior and take pride in work quality.• Are solution oriented.• Demonstrate leader in a team environment.• Have a high energy level and are self-confident.• Articulate and are comfortable in group settings.• Are able to persuade others to verbally express themselves.• Embrace a hands- on leadership role.• Possess strong operational skills and attention to detail.• Possess an ability to multi task and manage all aspects of a retail operation.• Can take direction from many sources and executes action.• Possess an ability to solicit customer feedback and be “close” to the business.• Pro-actively seek solutions to market/store conditions.Qualifications Of The Role• Able to work a flexible schedule including nights and weekends.• High School Diploma or GED required.• Able to stand, move around the store, lift/push product that weigh up to 35 pounds, and use a ladder to complete job duties.• At least one year of previous retail management experience.Samsonite offers full-time employees a comprehensive benefits package, including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Life insurance, 401(k) with a company match, commuter benefits, an employee discount, tuition reimbursement, an Employee Assistance Program (EAP), a generous vacation policy, an employee discount, and access to training.About The TeamWhy you'll love working here:• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.What We ValueAt Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
Samsonite Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Samsonite DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Samsonite
Samsonite CEO photo
Kyle Gendreau
Approve of CEO

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Store Manager, Samsonite

Join the amazing team at Samsonite as a Retail Store Manager in Tinton Falls, NJ! As a leader in superior travel bags, luggage, and accessories, Samsonite has a legacy that spans over a century, focusing on quality, durability, and innovation. In this role, you'll support an energetic environment that thrives on delivering outstanding customer service while driving sales and store standards. Your day-to-day responsibilities will include creating a positive customer experience, achieving sales goals, and managing inventory efficiently. You'll be the heart of the store, hiring, training, and coaching a talented team to ensure everyone contributes to our brand's success. Your strong selling skills will shine as you engage customers, explain merchandise, and increase sales. With your operational acumen, you'll handle point-of-sale transactions accurately and keep the store running smoothly. Your commitment to teamwork and ethical practices will be vital as you seek continuous improvement and proactively address challenges. If you have at least a year of previous retail management experience and enjoy leading a dynamic team, we’d love to meet you! Together, we’ll build a vibrant, inclusive culture that emphasizes personal growth, sales achievements, and a genuine passion for travel. Let's inspire customers at every step of their journey!

Frequently Asked Questions (FAQs) for Retail Store Manager Role at Samsonite
What are the responsibilities of a Retail Store Manager at Samsonite?

As a Retail Store Manager at Samsonite, you'll oversee daily store operations, drive sales performance, enhance customer experiences, and manage staff training and development, all while fostering an environment that embodies our brand values.

Join Rise to see the full answer
What qualifications are necessary to become a Retail Store Manager at Samsonite?

To be considered for the Retail Store Manager position at Samsonite, applicants should have a high school diploma or GED, at least one year of retail management experience, and possess strong operational skills along with a knack for customer service.

Join Rise to see the full answer
How does the Retail Store Manager role impact store profitability at Samsonite?

The Retail Store Manager plays a crucial role in driving store profitability at Samsonite by meeting sales targets, managing inventory shrinkage, and ensuring an exceptional shopping experience that attracts and retains customers.

Join Rise to see the full answer
What does a typical day look like for a Retail Store Manager at Samsonite?

A typical day for a Retail Store Manager at Samsonite involves planning staff schedules, overseeing merchandise displays, ensuring store maintenance, leading sales initiatives, and engaging with customers to enhance their shopping experience.

Join Rise to see the full answer
What supporting benefits do Retail Store Managers at Samsonite receive?

Samsonite offers Retail Store Managers a comprehensive benefits package, including medical and dental insurance, a 401(k) plan with company match, tuition reimbursement, and generous vacation policies, among others.

Join Rise to see the full answer
Common Interview Questions for Retail Store Manager
How do you motivate your team as a Retail Store Manager?

To effectively motivate a team, I believe in creating an environment of open communication, recognizing individual achievements, and setting clear, achievable goals. This approach builds trust and encourages collaboration among team members.

Join Rise to see the full answer
Can you describe a time when you had to handle a difficult customer situation?

When faced with a difficult customer, I stay calm and listen actively to their concerns. I focus on finding a resolution that satisfies both the customer and the store's policies, demonstrating empathy and a commitment to service.

Join Rise to see the full answer
What strategies do you use to achieve sales targets?

Achieving sales targets requires understanding customer needs, effective merchandising, and motivating the team to sell. I regularly analyze sales data to adjust strategies and provide training to enhance selling techniques.

Join Rise to see the full answer
What experience do you have with inventory management?

I have extensive experience in inventory management, including conducting regular stock checks, implementing loss prevention strategies, and utilizing POS systems for efficient tracking of sales and stock levels.

Join Rise to see the full answer
How do you ensure a positive shopping experience for customers?

To ensure a positive shopping experience, I focus on staff training in customer service excellence, maintaining a well-organized store, and actively engaging with customers to gather feedback and make necessary improvements.

Join Rise to see the full answer
How do you handle performance issues within your team?

I approach performance issues by addressing them promptly and constructively. I provide clear feedback, set improvement goals, and offer support and resources to help team members succeed.

Join Rise to see the full answer
What role does teamwork play in your management style?

Teamwork is essential in my management style. I believe collaboration enhances creativity and problem-solving, and I foster a team-oriented environment by encouraging open dialogue and group decision-making.

Join Rise to see the full answer
What would you do if your store missed its sales targets?

If my store missed its sales targets, I would analyze the sales data to identify issues, solicit customer feedback for insights, and work with the team to develop an actionable plan to improve performance and meet future goals.

Join Rise to see the full answer
How do you stay updated on industry trends and customer preferences?

Staying updated involves regularly reading industry publications, attending seminars, and utilizing customer data analytics. Engaging directly with customers also provides valuable insights into their preferences.

Join Rise to see the full answer
What leadership qualities do you think are most important for a Retail Store Manager?

Key leadership qualities include effective communication, the ability to inspire and motivate a team, decisiveness, and a commitment to fostering a positive work environment that encourages individual and team growth.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
AlphaSense Remote New York, New York, United States
Posted 7 days ago
Photo of the Rise User
ServiceNow Remote DUEO Building 5 Boulevard Gallieni, Issy Les Moulineaux, PARIS, France
Posted 6 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
Photo of the Rise User
Posted 7 days ago
Photo of the Rise User
Posted 9 days ago
Photo of the Rise User
Posted 9 days ago
Posted 15 hours ago

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its ...

7 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 6, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!