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Social Media Assistant

About the Team:

You are applying to become part of the San Francisco Giants Social Media team, providing support to the social media team through content creation and game coverage on the @SFGiants and @OraclePark accounts. You will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

 

About the Role:

The San Francisco Giants are looking for a part-time Social Media Assistant, where you will have the unique opportunity to engage with @SFGiants fans on social channels, assist in content creation, and monitor social media trends. You’ll work closely with the Giants Marketing Department, including SFGProductions and Design Studio departments that tie into the fan engagement goals of the Giants. The ideal candidate will have a strong ability to work well with team members, think outside the box, and create new ideas. This role reports to the Social Media Manager. This position will be a hybrid role, spending time in our beautiful ballpark headquarters at 24 Willie Mays Plaza in San Francisco and working from home.

 

You’re Excited About This Opportunity Because… 

·        Support the strategy and content distribution for @SFGiants, @SFGigantes, and @OraclePark social media, including but not limited to: Facebook, X, Instagram, Snapchat, TikTok, and other emerging platforms

·        Daily monitoring of the @SFGiants and other related teams/leagues social media content

·        Write and develop original, compelling content across multimedia channels and different audience groups

·        Assist in the growth of the brand through existing social media platforms 

·        Provide creative insight into topics to be included in monthly content calendars

·        Provide analytics on @SFGiants social platforms

 

 Qualifications

·        1-2 years social media experience 

·        Strong interpersonal skills and the ability to effectively communicate, both written and verbally

·        Knowledge of social media trends and high-level cultural moments spanning sports and entertainment

·        Positive attitude, open to learning, not afraid to fail, and is open to new ideas

·        Passionate about providing fans with a great digital experience by listening, interacting and producing innovative content

·        Ability to work and travel non-traditional hours, including evenings, weekends, and holidays (this position will require working most weekends throughout the MLB season)

·        Ability to speak Spanish a plus but not required

·        Knowledge of the sport of baseball, both MLB and @SFGiants

·        Knowledge of the Adobe Suite including After Effects, Photoshop and Premiere is a plus.


We’re Excited About You Because…

·        You are an authentic, inspiring and positive team member

·        You are passionate about social media, pop culture, Major League Baseball and the Bay Area.

·        You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals

·        You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen

 

Please send along your resume, social handles, portfolio, graphics/videos and any writing samples (short or long-form) you think best reflect your style.

 


$26 - $26 an hour
At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $28.00 / hour

In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental, and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee well-being by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.

This job posting will remain open until we have identified a robust applicant pool.

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters.

 

Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.  

 

We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.

 

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

 

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

 

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. According to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.

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Average salary estimate

$58240 / YEARLY (est.)
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$58240K
$58240K

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What You Should Know About Social Media Assistant, San Francisco Giants

Joining the San Francisco Giants as a part-time Social Media Assistant is a dream come true for anyone passionate about sports and social media! You’ll be immersed in the vibrant environment of Oracle Park, where you’ll support the highly dynamic social media team. Your daily adventures will include crafting engaging content for the Giants’ social channels, including @SFGiants and @OraclePark, while keeping a pulse on the latest trends that resonate with fans. The role is all about collaboration—working alongside the Giants Marketing Department to create innovative ideas that captivate our audience and enhance fan engagement. Whether you’re drafting compelling updates, brainstorming new content strategies, or analyzing performance metrics on platforms like Instagram and TikTok, your contributions will make a real impact. We’re looking for someone who is creative, loves to connect with others, and isn’t afraid to bring fresh perspectives to the table. You’ll be part of an incredible legacy, ensuring that our community remains engaged through a blend of fun and informative content. Imagine being part of an organization that values workplace inclusion, personal development, and a balanced lifestyle, all while passionately celebrating baseball culture! Excited to take on this adventure? Bring your enthusiasm and join us in creating unforgettable experiences for Giants fans and making a splash in the social media sphere! Your journey starts here at Oracle Park, where iconic moments come alive.

Frequently Asked Questions (FAQs) for Social Media Assistant Role at San Francisco Giants
What responsibilities does the Social Media Assistant at the San Francisco Giants have?

As a Social Media Assistant at the San Francisco Giants, your main responsibilities will include replying to and engaging with fans across various social media platforms, including Facebook, Instagram, and TikTok. You’ll assist in the creation of original content, monitor the performance of social media strategies, and help develop creative ideas to enhance fan engagement. Collaborating closely with the Marketing Department, you will also keep up with trending topics in sports and entertainment to create timely, relevant content.

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What qualifications are needed to apply for the Social Media Assistant position at the Giants?

Candidates interested in the Social Media Assistant role at the Giants should ideally have 1-2 years of social media experience, strong communication skills, and a passion for baseball and sports culture. Familiarity with trends in social media and experience with platforms like Adobe Suite will be advantageous. Candidates with a positive attitude who embrace learning and collaboration will fit well into our team-oriented culture.

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What is the work environment like for the Social Media Assistant at Oracle Park?

The work environment for the Social Media Assistant at Oracle Park is a hybrid of in-office and remote work, offering the best of both worlds. You'll enjoy the energetic atmosphere of the ballpark while also having the flexibility to work from home. The culture at the San Francisco Giants is focused on teamwork, inclusion, and supporting each individual's growth, making it an inviting and inspiring place to work.

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What social media platforms will I be using as a Social Media Assistant at the Giants?

As a Social Media Assistant at the San Francisco Giants, you'll primarily engage on platforms such as Facebook, TikTok, Instagram, Snapchat, and X. You'll also keep an eye on emerging platforms to ensure we are reaching our audience effectively. Your creativity will help craft messages that resonate across these channels and foster a vibrant community of Giants fans online.

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How does the San Francisco Giants support their employees in this role?

The San Francisco Giants offer comprehensive support for their employees, especially in the Social Media Assistant role. Along with competitive pay, they provide access to healthcare benefits after a short employment period, promote mental health support, and encourage a balanced work-life environment. Additionally, the Giants foster a culture of development, collaboration, and creativity, making it a fantastic place for individual and professional growth.

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Common Interview Questions for Social Media Assistant
What interests you about the Social Media Assistant position with the San Francisco Giants?

When answering this question, focus on your passion for both social media and baseball. Highlight your excitement about engaging with a dedicated fan base, your interest in being part of a collaborative team, and the opportunity to contribute to a storied franchise. Share specific instances that inspired you to apply for this role.

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How would you approach creating content for diverse social media platforms for the Giants?

In your response, explain the importance of tailoring content to each platform's audience and format. Discuss how you would analyze existing engagement data, reference high-engagement topics in baseball, and leverage current trends to craft unique, platform-specific posts that resonate with fans.

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Can you describe a time when you successfully engaged an online community?

Share a personal experience where your strategic actions led to increased engagement in a previous role or project. Highlight specific metrics or examples that indicate your effectiveness in fostering community interaction, showcasing your skills and adaptability.

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How do you stay updated on social media trends and best practices?

Describe your methods for staying informed, such as following industry leaders, participating in online communities, or using analytical tools. Stress the importance of continual learning and adapting strategies to incorporate the latest trends into your content creation.

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What do you believe is the key to creating engaging social media content?

Discuss the importance of authenticity and storytelling in social media. Elaborate on how successful posts resonate with the audience, provoke emotion, and encourage interaction, reinforcing your understanding of effective strategies for fan engagement.

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How would you handle negative comments or feedback on social media?

Emphasize the importance of maintaining professionalism and empathy when responding to criticism. Provide examples of how you would address concerns constructively, aiming to transform negative experiences into positive interactions by demonstrating that you value feedback.

Join Rise to see the full answer
Can you share your experience with analytics tools for social media performance?

Detail any tools you’ve used, like Hootsuite or Google Analytics, to monitor performance metrics. Discuss how you interpret data to inform content strategies and adjustments, which will show your analytical skills in measuring success.

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What type of content do you think would resonate most with the Giants' fanbase?

Mention types of content that are typically enjoyed by sports fans, such as behind-the-scenes looks at games, player interactions, and highlights of memorable moments. Tailor your answer to the Giants' unique culture and community, revealing your understanding of their fan engagement.

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What opportunities do you see for growth within the Giants’ social media strategy?

Evaluate potential areas for innovation in the Giants' current social media approach. Discuss your ideas for new content types or collaborative events that could further engage fans, showcasing your forward-thinking and creative mindset.

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Why do you want to work at the San Francisco Giants specifically?

Express your admiration for the Giants’ legacy, community involvement, and achievements. Highlight your passion for the sport and how the culture and values of the organization align perfectly with your personal and professional aspirations.

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These Giants cast a big shadow over the ball diamond. San Francisco Baseball Associates owns and operates Major League Baseball franchise the San Francisco Giants. Formed by John Day and Jim Mutrie as the New York Gothams in 1883 (the Giants monik...

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DATE POSTED
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