Technical Program Manager

As a Technical Program Manager at our company in Bengaluru, you will oversee key project deliverables, facilitate cross-functional development, and ensure that software and services launch on schedule. Your role will also demand regular communication with senior management on project status, risks, and proactive change management.

To be a successful Technical Program Manager at our company, candidates must possess a Bachelor's or advanced technical degree, have over 5 years of relevant experience in technical program or project management, and demonstrate a deep understanding of the agile software development lifecycle.

Our Technical Program Managers commonly use project management tools, notably JIRA, Confluence, and other Atlassian products, to track progress, manage tasks, and facilitate effective team collaboration within the agile framework.

The Technical Program Manager acts as a key liaison across various teams, including product management and engineering, driving collaboration for successful energy around shared objectives, and ensuring that communication lines remain open across all groups involved in the project.

Ideal Technical Program Managers at our company should be detail-oriented, results-driven, and possess a strong sense of urgency. They should excel in communication, problem-solving, and have the ability to take ownership of driving project progress and resolving critical issues.

When answering this, outline your familiarity with agile methodologies, specific frameworks you've worked with, and your role in facilitating agile practices, such as sprint planning and retrospectives. Be sure to mention how these experiences have benefited past projects.

This is your chance to showcase your proactive approach. Discuss your process for identifying, assessing, and mitigating risks, as well as how you communicate changes to stakeholders and ensure that teams can adapt efficiently.

Mention any tools you have experience with, particularly JIRA and Confluence, and describe how you utilize these tools to enhance team collaboration, transparency, and tracking of project deliverables.

Choose a specific project, explain the challenges you faced, the steps you took to address them, and the successful outcomes that resulted from your actions. This showcases your experience and problem-solving skills.

Discuss your strategies for maintaining communication and engagement with remote teams, such as regular updates, virtual stand-ups, and utilizing collaborative tools to keep everyone aligned and informed.

Highlight the key performance indicators you monitor, such as timelines, budget adherence, quality of deliverables, and stakeholder satisfaction. Explain how tracking these metrics supports project goals.

Talk about your techniques for fostering team morale, such as recognizing achievements, encouraging open communication, and providing professional development opportunities to keep the team engaged and productive.

Emphasize your understanding of stakeholder expectations and how you maintain strong relationships through consistent communication, regular updates, and addressing concerns upfront to ensure project alignment.

Describe your method for assessing project urgency and impact, and how you balance competing priorities. This could include your use of frameworks to evaluate and decide which projects to advance first.

Speak about your commitment to reflection and learning after each project phase or iteration. Mention methodologies like retrospectives that you implement to identify opportunities for process enhancements.