Director, Strategic Solutions

The Director, Strategic Solutions at Science 37 is responsible for identifying and securing new business opportunities through consultative sales activities, maintaining a robust pipeline, driving customer satisfaction, and collaborating across teams to achieve strategic business goals.

To qualify for the Director, Strategic Solutions role at Science 37, candidates should have a BS degree (advanced degree preferred), over 5 years of B2B business development experience, and a strong background in the pharmaceutical and biotech industries, particularly in clinical trials.

The Director, Strategic Solutions plays a crucial part in Science 37’s mission by driving new business initiatives that help expand access to clinical trials, thereby supporting the company's vision of accelerating clinical research across diverse patient populations.

Key skills for the Director, Strategic Solutions role include strong leadership and interpersonal skills, strategic business acumen, problem-solving abilities, proficiency with CRM tools, and excellent communication capabilities, all of which foster successful collaboration and business growth at Science 37.

The Director, Strategic Solutions at Science 37 should be prepared for up to 50% travel. This allows the individual to effectively engage with clients and partners, enhancing the company’s business development objectives.

When answering this question, highlight specific instances where you successfully closed deals or developed significant relationships in the eClinical technology field. Discuss any strategies or approaches you used to cultivate leads and the outcomes achieved.

To effectively answer, share your research methodologies, market analysis techniques, and the tools you use to identify potential clients, as well as how you build relationships within those target markets.

Discuss your commitment to understanding client needs, maintaining open lines of communication, and following up after sales to ensure that client expectations are met and exceeded. Share examples of how you have nurtured client relationships.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Highlight how you worked cross-functionally with teams like marketing or product development to drive results and meet the sales targets.

Explain how you use CRM tools to track interactions, forecasts, and leads. Discuss the importance of regular updates and the strategies you use to prioritize leads for follow-ups.

Share your approach to listening actively to objections, validating concerns, and providing clear, informative responses that address those issues while reinforcing the value of your solutions.

Detail your method for setting objectives, evaluating market trends, and formulating a strategic plan that aligns with company goals. Emphasize the importance of adaptability and ongoing evaluation of the plan.

Choose a specific presentation that resulted in securing a deal or partnership. Discuss your preparation process, how you engaged the audience, and the key points that led to your success.

Highlight your experience analyzing market data, customer feedback, and sales trends. Discuss how you use this data to guide your strategies and achieve business objectives.

Identify essential characteristics such as strong leadership, effective communication, strategic thinking, and the ability to adapt to various situations. Explain how these traits contribute to achieving overall sales success.