Customer Success Manager, Mid-Market - Remote US

Skills

• Excellent written and verbal communication skills
• Experience in sales, account management, or customer success in a technology or SaaS environment
• Strong negotiation and closing skills

Responsibilities

• Engage with existing customers to understand their needs and identify growth opportunities
• Lead the renewal process and ensure a high retention rate
• Develop strategies to increase customer investment in products and services

Education

• Bachelor’s Degree in Business, Marketing, or a related field

Benefits