Security Officer

Four Seasons Hotels & Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998… come and find out why! Four Seasons Hotel Baltimore is seeking a Security Officer with experience providing exceptional service standards. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.

Join a diverse and talented team in Harbor East Baltimore

Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city’s hippest new district. Walk to great restaurant and shops and local attractions. Referred to as “the crown jewel of Harbor East” the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites.

Responsibilities:

• Actively participate in the day-to-day security operations of the property to ensure the safety and security of all guests, employees and property.
• Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
• Handle and document guest and employee accidents, double locked doors, noise complaints and unruly guests.
• Assist disabled guests. Implement all policies, procedures and instructions regarding security and safety.
• Assist in implementing preventive safety and security programs.
• Investigate crimes committed against the hotel, guests and employees, (while at the hotel.) Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
• Assist hotel staff in handling of unusual guests or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• Remain informed of current Federal and local laws and regulations as they related to the hotel, particularly in areas of guest, patron and employee rights.

Preferred Qualifications and Skills:

• Knowledge of Baltimore and surrounding areas, highly desirable, however not required.

• Experience in a luxury environment preferred.
• Ability to communicate clearly and effectively in English.

Some Benefits Four Seasons Hotel Baltimore employees enjoy:

• Competitive Salary & Wages
• Excellent Training & Development
• Complimentary Accommodation at other Four Seasons Hotels & Resorts
• Complimentary Dry Cleaning for Employee’s Uniforms
• Complimentary Employee Meals
• 401(k) Retirement Plans

• Miscellaneous

Work authorization in the United States required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.