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Finance Operations (1 Year Fixed-Term)

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Scope of Role

The O2C Team consists of team members who are co-located and support multiple geographies across APAC via our hybrid working policy. Reporting to the Manager, Credit this role will allow you to build up your knowledge of Order to Cash processes with a focus on billing.

Job Description

  • Responsible for billing activities (invoicing, credit notes) relating to the JobStreet Express portfolio (Indonesia and Singapore)
  • Ensuring compliance to local tax invoice and withholding tax requirements in Indonesia
  • Completing bank reconciliations and creation and application of payments daily
  • Managing ad hoc refund requests
  • Completing end of month reconciliations relating to finance processes as required
  • Achieving important metrics (Key Performance Indicators) relating to core tasks and handling queries and incoming work queues within SLAs (Service Level Agreement)

Qualifications

  • Related experience in Finance teams highly regarded
  • Experience working with billing/finance systems or CRM systems highly desirable
  • Qualifications in Accounting, Finance or similar field desirable
  • Strong verbal and written communication in English
  • Proven track record to meet deadlines while remaining cool, calm and collected under pressure
  • Proven track record to achieve critical metrics set by the business
  • Proven ability to accurately handle and manage data

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

What You Should Know About Finance Operations (1 Year Fixed-Term), Seek

Join SEEK as a Finance Operations team member in Jakarta Selatan, Indonesia, where you'll embark on an exciting journey to master the Order to Cash processes with a primary focus on billing activities. At SEEK, we pride ourselves on creating fulfilling and productive working lives, and this role is no exception. You’ll be responsible for a range of billing tasks within our JobStreet Express portfolio, which spans Indonesia and Singapore. Ensuring compliance with local tax invoice regulations and managing ad hoc refund requests will be part of your daily routine. Your knack for detail will shine through as you complete bank reconciliations and handle payments meticulously. You'll work closely with our Manager, Credit, and your contributions will be vital in achieving key performance indicators and maintaining smooth finance processes. We value diverse experiences and encourage curiosity, adaptability, and teamwork, which are essential for success in this dynamic environment. If you're excited about developing your finance skills in a supportive and innovative atmosphere with a standout employer recognized for its commitment to workplace inclusion, we're eager to hear from you!

Frequently Asked Questions (FAQs) for Finance Operations (1 Year Fixed-Term) Role at Seek
What are the main responsibilities of the Finance Operations role at SEEK?

The Finance Operations position at SEEK involves managing billing activities for the JobStreet Express portfolio, including invoicing and credit notes. You'll also ensure compliance with local tax invoices, complete bank reconciliations, handle payments, and manage refund requests. Additionally, you'll work on end-of-month reconciliations and hit key performance indicators to maintain service efficiency.

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What qualifications are needed for the Finance Operations position at SEEK?

For the Finance Operations role at SEEK, qualifications in Accounting, Finance, or a related field are desirable. Related experience within finance teams is highly regarded, particularly with billing or finance systems. Strong verbal and written communication skills in English, along with a proven track record in meeting deadlines, are also important.

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How does SEEK support employee development in the Finance Operations role?

At SEEK, employee development is a core focus. As a Finance Operations team member, you’ll have the opportunity to learn and grow within the Order to Cash processes. The supportive team environment encourages curiosity and adaptability, allowing you to build knowledge and skills that are crucial for your career in finance.

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What is the work culture like at SEEK for the Finance Operations team?

SEEK fosters a culture of inclusion and well-being, with a strong emphasis on diversity. The Finance Operations team operates in a collaborative environment that values unique perspectives and experiences. We're committed to creating a workplace that is creative and innovative, encouraging our employees to thrive in their roles.

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How does SEEK define success for the Finance Operations role?

Success in the Finance Operations role at SEEK is defined by achieving key performance indicators related to billing processes, timely handling of queries, and maintaining accuracy in financial data management. Meeting these metrics while working well under pressure will be crucial to your effectiveness in this role.

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Common Interview Questions for Finance Operations (1 Year Fixed-Term)
What experience do you have in billing or finance processes?

Highlight your specific experiences related to billing and finance. Discuss any systems you've worked with, such as CRM platforms, and emphasize how those experiences have equipped you with the ability to manage invoices and credit notes accurately while ensuring compliance with tax regulations.

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How do you prioritize tasks during busy periods?

Share examples of how you manage competing deadlines. Describe your method for triaging tasks, focusing on critical metrics and areas that impact the business the most. This could include discussing tools or techniques you use to stay organized and ensure all key performance indicators are met.

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Can you describe a time when you had to handle a challenging financial situation?

Provide an example that highlights your problem-solving skills. Focus on the steps you took to address the issue, emphasizing your analytical thinking and ability to remain calm under pressure. It's important to convey the outcome and what you learned from the experience.

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What accounting or finance systems are you familiar with?

List the specific accounting or finance software you've used, discussing your proficiency and how those experiences will apply to the responsibilities at SEEK. Mention any particularly relevant functions, such as invoicing, payment processing, or reconciliation.

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How do you ensure compliance with local tax regulations?

Discuss your understanding of local tax requirements and share any experiences you've had in maintaining compliance in previous roles. Detail your approach to staying updated on tax regulations and how you ensure accuracy in invoicing and financial reporting.

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Describe your communication style when discussing finance-related issues.

Emphasize the importance of clear and concise communication in finance roles. Share your strategies for explaining complex financial information to non-finance stakeholders, ensuring that you are accessible and supportive in your communication.

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What metrics do you consider most important in your finance work?

Identify key performance indicators that you prioritize, such as accuracy, timeliness of invoicing, and compliance rates. Discuss how you measure success related to these metrics and provide examples of how you have achieved them in previous roles.

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How do you approach bank reconciliations?

Talk about your methodical approach to bank reconciliations. Include the steps you take to compare financial records and resolve discrepancies methodically. Highlight your attention to detail and the importance of accuracy in ensuring the integrity of financial reporting.

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How do you manage financial data effectively?

Discuss the tools and systems you utilize to manage financial data. Focus on how you ensure data accuracy and integrity while discussing your experience with data reporting and metrics tracking to keep performance aligned with business goals.

Join Rise to see the full answer
What interests you about working for SEEK specifically?

Express your admiration for SEEK’s commitment to diversity and inclusion, as well as its innovative approach in the industry. Discuss how the company’s values align with your professional goals and how you can contribute to its success in the Finance Operations role.

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CULTURE VALUES
Customer-Centric
Mission Driven
Dare to be Different
Diversity of Opinions
Friends Outside of Work
Startup Mindset
Emails over Meetings
Transparent & Candid
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Learning & Development
Paid Holidays
Paid Sick Days
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 20, 2024

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