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Senior Business Analyst (Hybrid Working)

Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more productive and fulfilling working lives and to help organisations succeed.

By joining us, you’ll be part of a multinational technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

Be part of a multinational tech company with strong core values to help us solve complex challenges while building a flexible, exciting career – one that could take you anywhere. We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment.

As one of Asia Pacific’s largest tech companies, you’ll contribute to multilingual systems, solving high-impact problems to the benefit of millions of people within the region. Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Expect a great investment in your career development with access to workshops, conferences & courses while you work alongside seasoned experts.

Job Description

The Team  

The team leads online marketplace's quarterly modelling and capacity planning processes, manages and continually evolves how we plan, manage and think about Run the Business, in addition to proactively responding to the dynamic nature of online engineering and the needs of its leaders and partners across SEEK. 

As a team we manage a series of recurring, timebound and critical online marketplace processes. However, it is also a team and role that requires an adaptive, highly responsive yet calm mindset that can navigate a high pace of change and ambiguity. 

The Role 

The Senior Business Analyst role within our technology organisation contributes towards Business Analysis and Iteration Management activities, within a cross-functional, agile, multi-disciplinary team. It is a key role that will drive day-to-day engagement and leadership within teams to facilitate the delivery of agreed team goals as well as align team’s bespoke ways of working with SEEK Culture. 

This role is pivotal in driving the success of our priorities and ensuring we meet our strategic goals. We offer opportunities for professional development and career growth within a supportive and innovative company culture. 

Qualifications

Key Responsibilities 

Business Analysis 

  • Acquire domain knowledge to understand evolving business models and impact on other teams. 

  • Gather and analyse requirements to establish business rules and translate customer data into actionable insights. 

  • Process map features and assist in creating user scenarios. 

  • Work with partners and teams to set goals, prioritize deliverables, and support OKR processes. 

  • Communicate with internal teams and leadership as needed. 

Iteration Management 

  • Lead Agile ceremonies, facilitate workshops, and document outcomes. 

  • Manage epics, stories, and tasks while maintaining the team backlog. 

  • Drive continuous improvement by promoting collaboration, knowledge-sharing, and a high-performance culture. 

People & Community 

  • Foster a positive, inclusive, and high-performing team environment. 

  • Support hiring, onboarding, and ongoing coaching of team members. 

  • Share knowledge across SEEK’s BA and Agile community, contributing to capability building and Agile practices. 

Analysis & Problem-Solving 

  • Strong analytical skills with experience in eliciting requirements, managing complex user journeys, and coordinating across team boundaries. 

Data Analysis 

  • Ability to analyse data from multiple sources to inform decisions. 

Agile & Iteration Management 

  • Expertise in Agile frameworks (e.g. Scrum, Kanban) and continuous delivery practices. 

  • Experience managing epics, user stories, and tasks in tools like Jira and Confluence. 

Communication & Leadership 

  • Strong verbal and written communication skills. 

  • Experience leading cross-functional teams and facilitating workshops. 

Community Engagement 

  • Demonstrated involvement in Agile/BA communities through events or knowledge sharing (e.g., Lean Coffee, boot camps). 

Preferred Experience 

  • Proven experience in continuous improvement initiatives and working in multi-disciplinary teams. 

  • Familiarity with process mapping and iteration management in technology environments. 

Additional Information

Perks and benefits 
At SEEK we offer: 

  • Support of flexible working, including a mix of office and work from home days depending on your role. 
  • The opportunity to work from anywhere for up to 4 weeks per financial year 
  • Casual dress – every day 

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart. 

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. 

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist. 

For this role, only those with eligible right to work will be considered. 

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees

Average salary estimate

$80000 / YEARLY (est.)
min
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$70000K
$90000K

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What You Should Know About Senior Business Analyst (Hybrid Working), Seek

At SEEK, we’re on the lookout for a Senior Business Analyst to join our vibrant team in Kuala Lumpur, Malaysia. This is not just a job; it's an opportunity to be part of a tech company that embodies innovation and dynamic culture. As a Senior Business Analyst, you'll be at the heart of our online marketplace, driving business analysis and iteration management activities. Your ability to adapt to the rapid pace of change while staying calm under pressure will be essential as you engage collaboratively with cross-functional teams. You'll gather requirements, process map features, and translate customer data into actionable insights that will influence strategic goals. This role isn’t just about analysis; it’s about fostering an inclusive, high-performing environment while supporting team growth and continuous improvement. We value professional development and offer resources like workshops and courses, ensuring that you can expand your skills as you grow with us. Here at SEEK, you’ll not only contribute to meaningful initiatives but also enjoy a flexible working culture that includes both office and remote days. If you're passionate about problem-solving and have a knack for Agile methodologies, we’d love to hear from you. Join us in shaping the future of work for millions across the region!

Frequently Asked Questions (FAQs) for Senior Business Analyst (Hybrid Working) Role at Seek
What are the responsibilities of a Senior Business Analyst at SEEK?

The Senior Business Analyst at SEEK is responsible for driving business analysis, facilitating Agile ceremonies, and managing iterations within a cross-functional team. This includes gathering and analyzing business requirements, process mapping features, and ensuring effective communication across all internal teams. Additionally, the role involves fostering a positive team environment and contributing to the Agile practices within the organization.

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What qualifications are needed for the Senior Business Analyst position at SEEK?

Candidates applying for the Senior Business Analyst role at SEEK should possess strong analytical skills, experience in Agile frameworks, and a proven track record in business analysis. Familiarity with tools like Jira and Confluence is essential, along with excellent communication and leadership abilities. While specific experience is preferred, we encourage those with diverse backgrounds to apply, even if they don’t meet every criteria.

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How does the Senior Business Analyst role contribute to team goals at SEEK?

In the role of Senior Business Analyst, you'll play a crucial part in aligning your team’s efforts with SEEK’s strategic goals. This is achieved through facilitating team workshops, managing deliverables, and ensuring that everyone is engaged and focused on achieving agreed-upon objectives. Your leadership will drive a collaborative and high-performance culture.

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What are the key skills required for the Senior Business Analyst at SEEK?

Key skills for the Senior Business Analyst role at SEEK include strong analytical abilities, expertise in Agile methodologies, and effective communication skills. The ability to manage complex user journeys and coordinate across teams is also essential. Candidates should be adept in data analysis and possess a collaborative mindset to foster an inclusive team environment.

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What benefits can a Senior Business Analyst expect at SEEK?

As a Senior Business Analyst at SEEK, you can expect a plethora of benefits including flexible working arrangements, opportunities to work remotely, and a commitment to professional development through workshops and courses. Additionally, our supportive company culture emphasizes inclusion and diversity, ensuring a welcoming environment for all team members.

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Common Interview Questions for Senior Business Analyst (Hybrid Working)
Can you describe your experience with Agile methodologies relevant to the Senior Business Analyst role at SEEK?

When discussing your experience with Agile methodologies, focus on specific frameworks you’ve worked with, such as Scrum or Kanban. Describe your involvement in managing iterations, facilitating ceremonies, and how you’ve contributed to a collaborative team environment, illustrating your adaptability in dynamic settings.

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How do you approach requirement gathering as a Senior Business Analyst?

In your response, outline your structured approach to gathering requirements, such as conducting stakeholder interviews, using techniques like JAD sessions, and ensuring that all needs are translated into actionable business rules. Emphasize the importance of communication and iterative feedback in your process.

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What techniques do you use for data analysis in your projects?

Share specific techniques and tools you utilize for data analysis, such as Excel, SQL, or data visualization software. Explain how you analyze data from multiple sources to inform decision-making, including examples of how these insights have driven project success in previous roles.

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How do you foster a high-performing team culture as a Senior Business Analyst?

Discuss your strategies for promoting a positive team culture, such as encouraging open communication, embracing diversity, and facilitating team-building activities. Highlight any experiences where you’ve successfully led initiatives that resulted in improved team morale and performance.

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Can you give an example of a complex problem you resolved as a Business Analyst?

Prepare a specific example that illustrates your problem-solving skills. Describe the challenge, the steps you took to analyze the situation, the solution you implemented, and the outcome, emphasizing your analytical and collaborative approach.

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What tools do you prefer for managing your backlog as a Senior Business Analyst?

Mention the tools you have experience with, such as Jira or Trello, and explain how you utilize these tools to manage epics, user stories, and tasks. Elaborate on your methods for prioritizing deliverables and maintaining clarity in your backlog management.

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How do you handle changes in project scope or requirements?

Discuss your approach to change management, emphasizing effective communication with stakeholders, re-evaluating project priorities, and how you ensure the team adapts to changes without losing focus on ultimate goals. Share real-life examples where relevant.

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What role does communication play in your effectiveness as a Senior Business Analyst?

Highlight the importance of communication in successful project delivery, explaining how you leverage various channels to keep stakeholders informed, facilitate workshops, and ensure alignment across teams. Real-world instances of overcoming communication barriers can enhance your answer.

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How do you ensure alignment between business goals and team objectives?

Discuss the practices you implement to promote alignment, such as regular goal-setting sessions, OKR methodology, and consistent check-ins with team members. Highlight examples where your actions significantly contributed to aligning the team’s focus with overarching business objectives.

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What strategies do you use to keep yourself motivated and engaged in your role?

Share personal strategies that help you stay motivated, such as setting personal goals, seeking continuous learning opportunities, and collaborating with diverse teams. Discuss how passion for problem-solving and contributing to a meaningful purpose, like that at SEEK, drives your engagement.

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51 jobs
MATCH
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CULTURE VALUES
Customer-Centric
Mission Driven
Dare to be Different
Diversity of Opinions
Friends Outside of Work
Startup Mindset
Emails over Meetings
Transparent & Candid
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Learning & Development
Paid Holidays
Paid Sick Days
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 12, 2024

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