Solutions Consultant (pre-sales)

As a Solutions Consultant at Seeq, your primary responsibilities will include delivering engaging product demonstrations that highlight the unique benefits of our software. You'll collaborate with account executives to identify customer pain points, guide technical evaluations, and ensure that our solutions are effectively aligned with client needs. Additionally, you'll play a crucial role in creating demo assets and internal best practices, while actively sharing customer feedback with our product development teams to shape the future of our offerings.

To qualify for the Solutions Consultant position at Seeq, candidates should ideally have 3-7 years of experience in pre-sales, solutions engineering, or technical consulting within a SaaS or industrial technology company. A technical degree in engineering, data science, or computer science is preferred. Familiarity with process industries such as Oil & Gas, Chemicals, or Pharma is highly beneficial, alongside strong data analytics skills and the ability to present technical concepts clearly to varied audiences.

A Solutions Consultant at Seeq significantly impacts customer success by acting as a trusted advisor who understands both the technical and business challenges clients face. By effectively demonstrating our software's value, guiding customers through technical evaluations, and ensuring our solutions are tailored to their needs, you will help clients unlock the full potential of their data, leading to improved operations and profitability.

At Seeq, we promote a collaborative and innovative culture where all team members, including Solutions Consultants, are encouraged to share ideas, learn, and grow together. We value meaningful work that has a real-world impact and support a remote-first environment that allows for flexibility and autonomy in how you work. Our team comprises passionate professionals who are committed to exceeding customers' expectations and driving the company toward success.

The career path for a Solutions Consultant at Seeq can lead to various growth opportunities within the company. With demonstrated success in the role, you might progress into senior consulting positions, specialist roles focusing on particular industries, or managerial positions overseeing larger teams of consultants. Continuous learning and the ability to adapt to new technologies and market trends can further enhance career advancement within our dynamic team.

In answering this question, highlight specific experiences where you've led product demonstrations or conducted discovery sessions. Share examples of how you've collaborated with sales teams to tailor solutions that meet customer needs, focusing on measurable outcomes you've achieved.

Discuss your approach to actively listening during customer interactions and the importance of asking open-ended questions. Mention the significance of conducting thorough research on the customer’s industry and challenges they face to tailor your solutions effectively.

Explain your technique of breaking down complex ideas into relatable terms, using analogies or simple language. Emphasize the advantage of understanding your audience and adapting your presentation style to effectively communicate technical information.

Share a specific story where your product demonstration led to successful engagement. Focus on how you prepared for the demonstration, how you tailored it to the audience's needs, and the positive feedback or results that followed.

Discuss any specific tools you’ve worked with and how you've applied your knowledge of data analytics in practical scenarios. Highlight your ability to leverage these tools to derive insights that can help businesses make informed decisions.

Share your methods for staying informed, such as reading industry publications, attending webinars, or participating in professional groups related to industrial analytics. Highlight how this knowledge benefits your role as a Solutions Consultant.

Provide a detailed account of a project where your involvement led to success. Discuss your specific contributions, the collaboration with team members, and the overall impact it had on the customer or company.

Be honest about what drives your passion for the role—whether it’s the challenge of solving complex problems, the thrill of customer interactions, or the satisfaction of helping businesses leverage their data effectively.

Describe a challenging situation and the steps you took to resolve it. Focus on your communication skills, empathy, and problem-solving abilities, demonstrating your capacity to turn potential conflicts into positive outcomes.

Discuss trends and advancements you foresee in industrial analytics, emphasizing how businesses can benefit from improved data insights. Talk about how you envision the role of a Solutions Consultant evolving alongside these trends.