-Personal Support Specialist (PSS)/ CNA - Full Time Second & Third Shift

As a Personal Support Specialist (PSS)/CNA, your primary responsibilities include assisting residents with daily living activities such as bathing, grooming, and dressing. You'll also provide emotional support, maintain a daily log of assistance, and ensure that residents' needs are met with respect and dignity. Your role is pivotal in enhancing the quality of life for our residents through compassionate care.

While no specific experience is required, we do prefer candidates who have at least one year of experience in a nursing or senior care environment. Most importantly, you should be compassionate, communicative, and capable of working as part of a team. Your ability to respect confidentiality and make independent decisions when necessary will also be valuable in this role.

Providing emotional support as a Personal Support Specialist (PSS)/CNA is vital. Engage actively with residents by listening to their concerns, offering reassurance, and building trustworthy relationships. Simple gestures, such as offering a warm smile or encouraging conversation, can significantly impact their emotional well-being and make them feel valued.

Absolutely! Our facility values professional growth and development. As a Personal Support Specialist (PSS)/CNA, you may have opportunities to advance to higher roles such as a supervisor or trainer, particularly if you show initiative, eagerness to learn, and commitment to providing excellent care.

The pay range for a Personal Support Specialist (PSS)/CNA in our facility is competitive, ranging from $18 to $23 per hour. Your rate can vary based on experience and qualifications, ensuring that we recognize the valuable contributions of each team member.

When answering this question, focus on your passion for helping others and your commitment to enhancing the quality of life for residents. Share specific experiences that led you to this fulfilling career, and tie back to the values of hospitality and teamwork that resonate with the role.

Describe a specific instance where you faced a challenging situation and explain how you resolved it. Emphasize your compassion, patience, and problem-solving skills, showcasing your ability to maintain residents’ dignity and comfort even in trying times.

Share a specific scenario in which you collaborated successfully with your peers. Highlight the importance of communication, support, and how teamwork can create a positive environment for both staff and residents.

Reflect on qualities such as compassion, professionalism, and empathy. Explain why these traits are essential for building relationships with residents and how they impact the quality of care, emphasizing your alignment with the company’s mission.

Discuss your methods for organizing tasks and managing time effectively, such as utilizing a checklist or working with a schedule. Show that you are prepared to adapt and respond to the actual needs of residents as they arise.

Detail specific practices you uphold to protect residents' privacy, like secure communication and documentation methods. Emphasize your understanding of the importance of confidentiality in fostering trust with residents and their families.

Discuss your strategies for providing emotional support, such as active listening, connecting through conversation, and being present. Mention the importance of creating a safe space for residents to express their feelings openly.

Explain how you can encourage residents to perform activities independently while still providing assistance. Talk about respecting their choices and fostering an environment where they feel empowered to lead their own lives.

Share a specific example when your decision-making skills were tested. Focus on your thought process, how you weighed various factors, and the outcome of your decision to demonstrate your competency in a critical role.

Highlight the collaborative aspects of working in healthcare, such as how teamwork leads to better care outcomes for residents. Discuss your commitment to fostering positive relationships with colleagues to enhance the overall environment.