Senior Security Officer - Training Coordinator

Libraries Administration

Position Summary Description:
Security Officer Sr / Training Coordinator: primarily responsible for training new hires during their initial two shifts and scheduling other training activities with senior officers, shift leads, and part-time officers. In addition to the regular officer responsibilities, the training coordinator will provide refresher training for all part-time staff, as well as administrative support for the team, including assistance with updating the team manual, scheduling, coverage, and communication issues; monitoring of First Aid and office supplies; and other administrative functions, as needed. The position will primarily work during the day, but will act as a floater to cover any shifts that have gaps in coverage. The officer is responsible for rounds, closing procedures, locking and unlocking doors, assisting patrons and staff, setting/disarming alarm systems, handling and/or reporting maintenance and custodial problems and, in general, dealing with any emergency or routine situations as needed.

Key Job Duties include: Train new officers; administer refresher Q&A training program; perform shift lead officer duties and 5pm closing round; deal with emergency and routine situations; and perform administrative duties as assigned.

Other Job Duties:

• Perform the range of duties expected of all security officers, e.g., building patrols, open/close the building, security logs, police or medical reports.
• Ensure the security the physical spaces of Ellis Library.
• Assist patrons:
  • Answer general patron inquiries, connecting patron with other library staff as necessary.
  • In the event of a theft, work with patron and MUPD.
• Prepare for and handle emergency situations.
• Report maintenance problems through appropriate channels.
• Investigate and report security incidents (e.g., policy violations, thefts, emergencies, etc.). Initiate communication with supervisor regarding security issues, project difficulties, etc.
• Utilize various security systems and technology.

Nature of Work:

Ensures the security of a building or area of campus and the safety of occupants/patrons.

• Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams
• Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities
• Gathers and relays information according to standard processes and procedures
• Maintains lists and logs, preparing records and reports as requested
• Provides solutions to problems in situations that may be atypical or infrequently occurring
• Evaluates and selects solutions from established options/procedures
• Impacts own team through the quality of the services or information provided
• Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied

Supervision Received
Works under general supervision, as needed, and manages own workload.

Salary Range: $16.00 – 17.50 per hour
GGS Grade: 006
University Title: Senior Security Officer

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

There is some room for flexibility, but the primary work hours will either be Mon-Fri 11am-7pm -OR- Tue-Fri 10am-8pm. Late afternoon/evening hours are essential for this position, but some weekend and/or morning hours will be necessary for coverage and/or training purposes

High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary

• Must be able to pass standard First Aid and CPR courses.
• Prior security experience.
• Prior supervisory experience.
• Possession of a valid Missouri driver's license is required.
• Strong interpersonal and communication skills. Ability to establish and maintain positive working relationships with other staff.
• Ability to follow established guidelines and appropriately respond to unique situations and meet project deadlines.
• Intermediate to advanced computer/keyboarding skills preferred; basic knowledge required.
• Ability to speak to groups & organize security seminars.
• May require the ability to use step stools, ladders, or other devices.
• Requires the ability to move and lift at least 25 lbs.
• May expose you to mold and dust.
• May require the ability to perform very detailed work.
• Ability to complete scheduled walking rounds through the building.
  

Online application and resume.

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version