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Senior Workplace Strategist

About Ark

Born out of the workplace strategy practice at HLW, Ark is a multi-disciplinary consultancy that brings an innovative and resilient approach to all we do. Our team includes strategists, architects, psychologists, and data analysts. We use design thinking and business acumen to generate foundational strategies for the workplace and the workforce. We believe today’s ecosystem of work offers rich opportunities to bolster underlying organizational performance. As part of our team, you will have the chance to bring our clients’ visions to life, crafting inspiring physical environments and harnessing evolving workplace dynamics in the pursuit of enhanced user experience.

workwithark.com


Position Summary

We are seeking an experienced workplace strategist to join our team in New York City. Versatility is key to the success of this role, as this individual will lead our client-facing work in the region and contribute consistently to business development on behalf of the studio and the broader firm. This individual will conceive of and facilitate user engagements, develop strategic guidelines and recommendations, generate space budgets, administer, and synthesize workplace surveys, and manage a variety of change management programs.

Much of Ark’s work is embedded within the interior design and architectural practice of HLW. However, as an independent studio we also actively pursue standalone consulting projects. In addition to client work, a Senior Workplace Strategist is asked to contribute to a variety of internal efforts and initiatives that advance Ark’s position as an evidence-based practice and help us evolve.


Job Responsibilities

  • General Knowledge & Understanding
    • Serve as a member of the global Ark team, contributing to various internal initiatives that advance the team’s business goals and objectives
    • Establish yourself as a subject matter expert that adds value to our client projects and/or the firm’s broader goals and initiatives; expertise may include topics in workplace strategy, organizational change management or design, human resources, or business management
  • Project Related – All Phases
    • Conceive and manage key project tasks, and lead the development of project deliverables
    • Manage the day-to-day client relationship in delivering engagements such as leadership visioning and workshops, human-centric interviews, workplace surveys or other analytical exercises, development of space programming, strategic briefing
    • Liaison with HLW project designers and architects around strategic recommendations and subsequent phases of project scope
    • Help ensure project profitability by participating in discussions with project leads/managers and other team members to ensure that labor efforts are aligned with billing and revenue projections
  • Leadership & Organizational
    • Assist in Ark’s long-term business planning
    • Actively contribute to the advancement of studio initiatives and goals
    • Mentor colleagues in technical methods, industry knowledge, and delivery best practices
  • Business Development & Marketing
    • Actively structure approaches to new project opportunities, including assistance in the development of scope, fee, and work management plans
    • Play a central role in client pitch preparation and delivery
    • Help develop presentation content, marketing collateral, trend reports, and other related materials that support Ark’s marketing and business development efforts
    • Advance studio thought leadership through published work or independent research; remain active in local industry (i.e. panels, conferences, events, etc.)
    • Participate in speaking engagements through industry societies and affiliations, as appropriate


Reporting Structure

This position will report to the Managing Director of Ark. Over time, an alternative reporting structure may be determined based on current studio structure or project workload.


Role Qualifications

  • Bachelor’s degree in architecture, design, social or behavioral sciences, research methodology, or a related discipline; Advanced degree in a related subject is highly preferred
  • Between 5 and 10 years of professional experience in architecture, design, workplace strategy, research, social sciences, or related disciplines; at least 3-5 years within a workplace strategy practice required
  • Entrepreneurial spirit – ability to operate autonomously and generate pro-active solutions to client concerns and studio objectives
  • Ability to handle competing deadlines and prioritize client needs
  • Excellent communication skills – strong graphic, written, and verbal presentation capabilities are a must
  • Demonstrated proficiency with baseline tools including Adobe CS, AirTable, MS Excel, Google Collaborative Suite, Miro
  • Proficiency with the following software is a bonus: AutoCAD / Revit, Alchemer, Mentimeter, PowerBI, Adobe Premiere or After Effects
  • Knowledge of current best practices in design industry and related technologies is preferred

*** Please note that this position is not a Marketing/Brand Strategist role. Candidates searching for those roles will not be considered.


We offer excellent benefits including medical, dental, vision, life insurance, short and long term disability, paid time off, parental leave, flexible spending, tuition assistance, 401(k) and commuter benefits.


The expected salary range for this position is $90,000-$125,000. We will consider relevant experience, qualifications, location, and other job-related factors in determining compensation.


All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, protected veteran status, disability status or other characteristics as protected under state and federal law.

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DATE POSTED
August 6, 2023

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