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Sr. Staff, Site Reliability Engineering - Observability

About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

Due to Federal Government contract requirements, U.S. Citizenship is required for this position.

FedRamp Staff may be subject to customer or third party background checks up to and including Secret Clearance if required by their role at SentinelOne. 

 

What are we looking for?

We are seeking to hire a Senior Staff Engineer to join our Site Reliability Engineering (SRE) Team at SentinelOne. This role can be 100% remote for individuals based in the US, or hybrid if local to a corporate office location.

As a Senior Staff SRE, you will architect and lead the implementation of advanced observability, automated triage, and self-healing capabilities within our microservices-based SaaS environment. You will be instrumental in driving our organization’s evolution towards proactive, scalable incident management by enabling smart alert correlation, automated root cause analysis, and autonomous remediation systems. Additionally, you will define and implement Service Level Objectives (SLOs) that align with business goals, ensuring our systems meet reliability standards and exceed customer expectations.

What will you do? 

  • Design and guide the implementation of end-to-end alert correlation, auto-triage, and auto-remediation frameworks that meet the needs of a microservices-based SaaS architecture.
  • Ensure solutions align with business priorities and customer impact goals.
  • Define, implement, and monitor SLOs in collaboration with product and engineering teams. 
  • Establish reliability standards that meet business and customer expectations, driving accountability and transparency around service performance.
  • Partner with software engineers, SREs, and data scientists to implement and refine monitoring, alerting, alert correlation, auto-remediation, and SLO solutions.
  • Lead initiatives to promote best practices and knowledge sharing across all of SentinelOne engineering.
  • Mentor engineers and contribute to a culture of reliability engineering excellence through thought leadership and guidance on advanced SRE principles and practices.

What skills and knowledge should you bring?

  • Extensive SRE Experience: Proven experience in architecting and implementing SRE solutions at scale within a microservices or distributed systems environment.
    • 10+ years of progressive professional experience, with 5+ years of recent experience supporting enterprise SaaS environments (or equivalent combination of education, experience, and certifications).
  • Technical Expertise: Deep knowledge of incident management, alert correlation, automated triage, self-healing strategies, and SLO frameworks. Strong understanding of observability platforms, including monitoring, logging, and tracing solutions.
  • Programming & Scripting: Proficient in one or more programming languages (e.g., Python, Go, Java) with experience in automation and scripting for incident management workflows.
  • Machine Learning & Data Analysis: Experience with machine learning, anomaly detection, or data analytics techniques for real-time alert correlation and triage systems.
  • Cloud Infrastructure: Expertise in cloud platforms (e.g., AWS, GCP, Azure) and container orchestration (e.g., Kubernetes), with experience in infrastructure-as-code (e.g., Terraform).
  • Problem-Solving & Decision-Making: Ability to make critical architectural decisions with a focus on business impact, reliability, and system performance.

Why us?

You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry.

  • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
  • Unlimited PTO
  • Industry leading gender-neutral parental leave
  • Paid Company Holidays
  • Paid Sick Time
  • Employee stock purchase program
  • Disability and life insurance
  • Employee assistance program
  • Gym membership reimbursement
  • Cell phone reimbursement
This U.S. role has a base pay range that will vary based on the location of the candidate.  For some

locations, a different pay range may apply.  If so, this range will be provided to you during the recruiting

process.  You can also reach out to the recruiter with any questions.

Base Salary Range
$198,000$270,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles. 

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Average salary estimate

$234000 / YEARLY (est.)
min
max
$198000K
$270000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Staff, Site Reliability Engineering - Observability, SentinelOne

Are you ready to take your career to the next level with SentinelOne as a Senior Staff Engineer in Site Reliability Engineering (SRE) focusing on Observability? This is a fantastic opportunity for those seeking to make a significant impact in a leading cybersecurity firm that is shaping the future with its innovative XDR platform. In this 100% remote role, you’ll lead the architectural design and implementation of advanced observability solutions in a microservices SaaS environment. You will drive our strategies for proactive incident management, overseeing smart alert correlation and automated root cause analysis which are pivotal to our operation. We're on the lookout for someone with a robust background in SRE, ideally with over ten years of hands-on experience and at least five years specifically in enterprise SaaS settings. You'll be collaborating closely with our talented software engineers and data scientists, defining Service Level Objectives, and ensuring we meet our reliability standards while continuously exceeding customer expectations. Engaging in knowledge sharing and mentoring fellow engineers will be a crucial part of your role, creating a culture of excellence in SRE principles across SentinelOne. If you're passionate about crafting reliable systems and love to tackle tough problems through innovative thinking, we would love to hear from you!

Frequently Asked Questions (FAQs) for Sr. Staff, Site Reliability Engineering - Observability Role at SentinelOne
What are the primary responsibilities of the Sr. Staff Site Reliability Engineer - Observability at SentinelOne?

As a Sr. Staff Site Reliability Engineer - Observability at SentinelOne, your primary responsibilities revolve around architecting and implementing advanced observability solutions within our microservices SaaS architecture. This includes designing frameworks for alert correlation, automated triage, and self-healing capabilities, in alignment with our business goals and reliability standards. Collaborative work with product teams to define and monitor Service Level Objectives (SLOs) is crucial, along with promoting best practices across the engineering department.

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What qualifications are needed for the Sr. Staff Site Reliability Engineer - Observability position at SentinelOne?

Candidates applying for the Sr. Staff Site Reliability Engineer - Observability position at SentinelOne should have extensive SRE experience, ideally with over 10 years in progressively responsible roles and at least 5 years in supporting enterprise SaaS environments. A strong technical background in incident management, automated triage, monitoring, and observability platforms, along with proficiency in programming languages like Python or Java, will be necessary.

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How does the Sr. Staff Site Reliability Engineer - Observability role contribute to incident management at SentinelOne?

The Sr. Staff Site Reliability Engineer - Observability plays a vital role in transforming our incident management approach at SentinelOne. By architecting intelligent alert correlation and automated remediation processes, this position ensures that incidents are handled swiftly and effectively. The emphasis on defining clear Service Level Objectives (SLOs) means that you'll be directly involved in maintaining the reliability and accountability of our services across the board.

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What is the work culture like for a Sr. Staff Site Reliability Engineer - Observability at SentinelOne?

At SentinelOne, we pride ourselves on fostering a collaborative and values-driven work culture. As a Sr. Staff Site Reliability Engineer - Observability, you'll be part of a team that emphasizes trust, accountability, and innovation. Our environment encourages friendships and teamwork, making it not just a place to work, but to grow and develop alongside talented peers. We celebrate different perspectives and insights through knowledge sharing and mentorship initiatives.

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Is remote work an option for the Sr. Staff Site Reliability Engineer - Observability position at SentinelOne?

Yes, the Sr. Staff Site Reliability Engineer - Observability position at SentinelOne is 100% remote for individuals based in the United States. This flexibility allows you to contribute effectively from your chosen work environment while collaborating with a dynamic global team. We also offer hybrid options for those who prefer working from a corporate office.

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Common Interview Questions for Sr. Staff, Site Reliability Engineering - Observability
Can you describe your experience with incident management in a SaaS environment?

In your response, highlight your direct involvement with incident management processes, discussing specific tools or platforms you utilized. Reflect on how you prioritized incidents, collaborated with teams to resolve them, and implemented improvements to reduce future occurrences, showcasing your hands-on experience.

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How do you define and monitor Service Level Objectives (SLOs)?

When answering this question, explain the importance of SLOs in ensuring service reliability and customer satisfaction. Discuss your approach in defining SLOs tailored to business goals, as well as methods you've used to monitor these objectives through metrics and alerts, ensuring continuous alignment with organizational priorities.

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Explain how you approach designing a self-healing system.

In your response, outline the key components of a self-healing system, emphasizing automation, alert correlation, and remediation frameworks. Share your thoughts on incident detection, triggers for self-healing actions, and any relevant projects where you've successfully implemented these concepts.

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What is your experience with cloud infrastructure and orchestration tools?

Discuss your familiarity with major cloud platforms like AWS, GCP, or Azure, focusing on any specific projects where you've utilized these tools. Mention your hands-on experience with container orchestration, particularly Kubernetes, and how you've incorporated infrastructure-as-code practices like Terraform into your workflow.

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How do you stay updated with the latest trends in SRE and Observability?

Share the methods you use for professional development and staying informed, such as attending industry conferences, participating in webinars, engaging with online communities, and reading technical blogs. Mention any specific resources or thought leaders in the SRE space that you follow to enhance your knowledge.

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Can you give an example of a significant SRE challenge you faced and how you overcame it?

Use the STAR (Situation, Task, Action, Result) format to describe a specific challenge in your previous SRE work. Focus on the steps you took to analyze the situation, collaborate with your team, implement solutions, and the positive outcome that followed.

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What role does programming and scripting play in your SRE work?

Emphasize the importance of automation in your SRE practices, discussing the programming languages you are proficient in and how you’ve used these skills to create tools or scripts that enhance incident management workflows and system reliability.

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How do you prioritize competing incidents and requests?

Discuss your strategy for assessing the impact and urgency of incidents by aligning your prioritization with business goals and customer impact. Provide an example of a time you successfully navigated conflicting priorities and ensured effective resolutions.

Join Rise to see the full answer
Share your experience with knowledge sharing and mentoring in an engineering team.

Talk about your approach to fostering a collaborative culture by sharing your expertise through mentorship or leading training sessions. Provide examples of how you've supported junior team members and contributed to a learning environment that encourages continuous improvement.

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What are some best practices in implementing observability solutions?

When addressing this question, highlight several best practices such as defining clear metrics, utilizing distributed tracing, and ensuring comprehensive logging. Discuss how collaboration with engineering teams enhances observability and improves overall system performance, referencing relevant experiences.

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Defeating every attack, every second of every day.

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Full-time, remote
DATE POSTED
December 13, 2024

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