Partnerships Lead

The main responsibilities of the Partnerships Lead at HitPay include owning the entire sales cycle from outreach to closing deals, managing a list of potential clients, establishing trusted relationships with key stakeholders, identifying improvement areas in client businesses, discussing insights with the Product and Engineering teams, and executing the company's Go-To-Market strategy in Malaysia.

To be a successful Partnerships Lead at HitPay, candidates should have excellent communication and stakeholder management skills, experience in strategic partnerships, sales, or business development, particularly in the fintech or payments industry, a sophisticated understanding of the buyer journey, and a strong analytical mindset to help shape product strategies.

HitPay offers an exciting work environment characterized by a highly motivated and ambitious team, clearly defined roles, and opportunities for career progression. Additionally, employees benefit from flexible remote working, stock options, generous leave policies, and local GP medical reimbursement.

The Partnerships Lead at HitPay has a significant impact on product development by providing valuable client insights and feedback to the Product and Engineering teams. This collaboration helps ensure that our payment solutions meet client needs while also driving product innovation.

Essential skills for a Partnerships Lead at HitPay include strong interpersonal and communication abilities, strategic thinking, knowledge of the fintech industry, a client-oriented mindset, and proficiency in English and Malay. A passion for building relationships and managing accounts is equally important.

When answering this question, highlight your ability to identify potential partners, understand their needs, and create mutually beneficial relationships. Provide examples of past successes and how they contributed to overall business goals.

Discuss your methods for assessing the potential of different accounts, how you allocate time and resources based on account importance, and your approach to keeping track of engagements and follow-ups.

Mention specific strategies you have successfully used, such as thorough research, personalized outreach, addressing objections proactively, and leveraging client testimonials or success stories to build trust and urgency.

Share a specific instance detailing the initial problem, your approach to resolving it, and the outcome. Highlight your communication, problem-solving skills, and commitment to providing excellent customer service.

Outline the resources you utilize, such as industry journals, webinars, networking events, and relevant online courses. Emphasize your enthusiasm for continuous learning and adapting to new industry trends.

Discuss how you view client feedback as a valuable source of insights for improving products and services. Explain how you create channels to gather this feedback and ensure it influences decision-making and strategy.

Provide a framework that includes understanding the objection, addressing concerns with factual information or case studies, and steering the conversation towards the benefits HitPay can deliver to their business.

Identify relevant metrics like revenue growth, client satisfaction, retention rates, and the number of new partnerships developed. Discuss how you use these metrics to inform your strategies and improve partnership outcomes.

Make a plan that involves market research, identifying key players and potential clients, localizing messaging, building relationships within the community, and setting measurable goals to track the success of the execution.

Share your personal interests and passion for fintech, such as the innovative solutions it offers, the opportunity to help businesses grow, and the dynamic nature of the sector that continuously drives change and improvement.