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Assistant Store Manager - Nights,  FLEX image - Rise Careers
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Assistant Store Manager - Nights, FLEX

- Starting at $19.00/hr, up to $21.00/hr (based on experience)

- Full-Time, Night Shift: 9:00pm - 5:30am

- Schedule: Sunday through Thursday

- Will require travel between locations in Seven Hills (primary location), Mentor (as needed), and Richmond Heights (as needed)


MUST HAVE PLANOGRAM EXPERIENCE


Do you have experience working as a reset merchandiser? Are you able to work both independently and in a team? If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. Teamwork and relationship building are the drivers of success within our business.


As an Assistant Store Manager- you would lead projects including reset & remodels as well as general service and work with the Store Manager to find and develop the best people to represent Serv-U-Success by providing them with the tools and training needed to be part of a successful high-performance team.


All new hires will participate in an Assistant Store Manager Nights Training program at another Store Location working side by side with a peer mentor.  The training will prepare you to become a successful Serv-U Assistant Store Manager. Position may qualify for mileage reimbursement during the training period. 


Responsibilities:
  • Travelling to stores within a defined territory to perform job duties.
  • Function as the “Manager on Duty” in the absence of, or in collaboration with the Store Manager, assuring proper staffing and prioritization of work needing completion.
  • Utilize outside On-Demand and Temporary people resources when required to quickly support ongoing projects or prepare for future requirements.
  • Understand projects and timing and work with the Store Manager to schedule each week’s work to ensure accurate schedule completion, best-utilizing resources available.
  • Physically monitor project results and verify that projects are completed to the customer’s satisfaction. All projects must be completed start to finish in the same shift.
  • Understand Plan-O-Grams, schematics, and other documents required to complete projects.
  • Demonstrate a high level of merchandising and reset skills, across all categories, within the four walls of the store.


Additional Requirements:
  • Reliable and regular attendance in the stores. Work cannot be performed remotely.
  • May be asked to travel to a different location(s), without delay.
  • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
  • Must be able to perform the essential duties of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects as necessary.


Qualifications:
  • High School diploma or GED. Additional education a plus.
  • 2 - 5 years in a service industry, with some supervisory or leadership experience preferred
  • Results-oriented. Organized & methodical. Enjoy learning and change.
  • Utilize technology – primarily personal devices (a weekly phone stipend is provided).
  • Open availability – able to work both weekdays and weekends as well as holidays.
  • Depending on the specific position, a valid driver’s license, proof of auto insurance, and a department of motor vehicles check may be required.


Benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


$19 - $21 an hour
Shift premiums included in displayed pay rate
Base rate is $17-19 plus premiums

At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

 

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

Serv-U-Success Glassdoor Company Review
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CEO of Serv-U-Success
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Harold Voorhees
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Average salary estimate

$41600 / YEARLY (est.)
min
max
$39520K
$43680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Store Manager - Nights, FLEX, Serv-U-Success

Are you ready to take your career to the next level? Serv-U-Success is looking for a passionate and driven Assistant Store Manager - Nights to help lead our team in Seven Hills, OH. You'll start at an hourly wage of $19.00, potentially rising to $21.00, based on your expertise! This full-time position entails working the night shift from 9:00 PM to 5:30 AM, Sunday through Thursday. As a key member of our team, you'll travel among our stores in Seven Hills, Mentor, and Richmond Heights, so having planogram experience is essential. If you're familiar with reset merchandising and enjoy working independently as well as collaboratively, this role is made for you! You'll play a crucial role in leading projects related to resets and remodels, ensuring our merchandise is presented perfectly. Plus, you’ll be working closely with our Store Manager to develop a high-performance team that embodies our company's mission and values. All new hires will receive comprehensive training alongside a peer mentor to ensure your success. We're proud to offer a workplace that values teamwork and innovation while ensuring personal and professional growth. If you're ready to jumpstart your career with us, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Assistant Store Manager - Nights, FLEX Role at Serv-U-Success
What are the responsibilities of an Assistant Store Manager - Nights at Serv-U-Success?

As an Assistant Store Manager - Nights at Serv-U-Success, you'll take on a variety of responsibilities including acting as the 'Manager on Duty' when the Store Manager is unavailable, managing daily project completions, overseeing merchandising and reset projects, and ensuring staffing levels are accurately maintained. Your role will also require travel to various locations and collaborating with team members to meet project deadlines and customer satisfaction.

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What qualifications do I need to apply for the Assistant Store Manager - Nights position at Serv-U-Success?

To apply for the Assistant Store Manager - Nights position at Serv-U-Success, candidates should possess a high school diploma or GED, with additional education being a plus. A background of 2-5 years in the service industry is preferred, particularly involving supervisory or leadership roles. Beyond experience, successful applicants will be results-oriented, organized, and have open availability to work various shifts, including nights and weekends.

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Is planogram experience necessary for the Assistant Store Manager - Nights role at Serv-U-Success?

Yes, having planogram experience is essential for the Assistant Store Manager - Nights role at Serv-U-Success. Understanding planograms, schematics, and merchandising documents allows you to ensure that projects are executed according to customer standards and that products are presented effectively within the store.

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What benefits can I expect as an Assistant Store Manager - Nights at Serv-U-Success?

As an Assistant Store Manager - Nights at Serv-U-Success, you can expect a comprehensive benefits package that includes 401(k) with matching, health and dental insurance, life insurance, paid time off, and a referral program. Additionally, you'll receive a weekly phone stipend and potential mileage reimbursement during your training period, making this a rewarding employment opportunity.

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What kind of training will I receive for the Assistant Store Manager - Nights position at Serv-U-Success?

New hires for the Assistant Store Manager - Nights position at Serv-U-Success will enter a structured training program designed to prepare you for success. You'll work closely with a peer mentor at another store location, gaining hands-on experience in both leadership and operational functions, ensuring you're well-equipped to manage your responsibilities effectively.

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Common Interview Questions for Assistant Store Manager - Nights, FLEX
Can you describe your experience with merchandising and planograms as an Assistant Store Manager - Nights?

When answering this question, focus on specific examples from your past roles where you've utilized planograms to enhance product presentation. Describe how you ensured compliance with merchandising standards and any challenges you overcame during resets.

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What strategies do you use to manage a team effectively during the night shift?

Discuss your approach to team management, such as effective communication, delegation of tasks, and fostering an engaging environment. Highlight your experience with teamwork and how you motivate your staff to meet goals and maintain morale.

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How do you prioritize tasks as an Assistant Store Manager on duty?

Explain your process for prioritizing tasks by assessing urgency and impact. Use examples where you've had to make quick decisions and how you ensured that key projects were completed on time, referencing any tools or techniques you use to stay organized.

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What experience do you have handling reset projects?

Provide detailed answers about previous reset projects you've led or participated in. Include metrics or outcomes that demonstrate the success of your efforts, especially focusing on planogram adherence and customer satisfaction.

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How do you approach training and developing team members?

Share your methods for training new hires and mentoring team members, emphasizing your belief in open communication and empowerment. Describe specific tools or training techniques you've implemented in past positions.

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What do you believe are the key attributes of a successful Assistant Store Manager?

Discuss qualities such as leadership, excellent communication skills, adaptability, and a results-driven mindset. Explain why these attributes are crucial for the role and how you've demonstrated them in your previous roles.

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How do you ensure customer satisfaction during your shifts?

You can mention how important it's to stay engaged with customers, listen to their feedback, and ensure that your team is responsive to their needs. Share an example where your focus on customer satisfaction led to positive results.

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What challenges have you faced working the night shift and how did you overcome them?

Discuss common night shift challenges such as staffing and energy levels. Talk about strategies you've used to stay focused and keep your team's spirit high, perhaps through team-building activities or efficient shift planning.

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Describe a time you had to use your problem-solving skills in a managerial role.

Provide an example that demonstrates your analytical and decision-making abilities. Discuss the steps you took to assess the situation, the solution you implemented, and the impact it had on your team or store operations.

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How do you manage multiple projects at once as an Assistant Store Manager?

You can describe your approach to multitasking and time management. Mention tools or methods you utilize to track progress on projects and ensure that deadlines are met without sacrificing quality.

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