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Assistant Store Manager - Days,  multi-location image - Rise Careers
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Assistant Store Manager - Days, multi-location

- Full Time Assistant Manager, Days- FLEX position

- Open Availability required, including weekends

- shift hours 6:00am-4:00pm

- $17 - $20/hr (+$1 for night shift differential, +$1 for FLEX premium)



Do you have experience working as a reset merchandiser? Are you able to work both independently and in a team? If so, the Assistant Store Manager position at Serv-U-Success may be the right job for you. Teamwork and relationship building are the drivers of success within our business.


As an Assistant Store Manager- you would lead projects including reset & remodels as well as general service and work with the Store Manager to find and develop the best people to represent Serv-U-Success by providing them with the tools and training needed to be part of a successful high-performance team.


All new hires will participate in an Assistant Store Manager Nights Training program at another Store Location working side by side with a peer mentor.  The training will prepare you to become a successful Serv-U Assistant Store Manager. Position may qualify for mileage reimbursement during the training period. 


Responsibilities:
  • Travelling to stores within a defined territory to perform job duties.
  • Function as the “Manager on Duty” in the absence of, or in collaboration with the Store Manager, assuring proper staffing and prioritization of work needing completion.
  • Utilize outside On-Demand and Temporary people resources when required to quickly support ongoing projects or prepare for future requirements.
  • Understand projects and timing and work with the Store Manager to schedule each week’s work to ensure accurate schedule completion, best-utilizing resources available.
  • Physically monitor project results and verify that projects are completed to the customer’s satisfaction. All projects must be completed start to finish in the same shift.
  • Understand Plan-O-Grams, schematics, and other documents required to complete projects.
  • Demonstrate a high level of merchandising and reset skills, across all categories, within the four walls of the store.


Additional Requirements:
  • Reliable and regular attendance in the stores. Work cannot be performed remotely.
  • May be asked to travel to a different location(s), without delay.
  • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
  • Must be able to perform the essential duties of this job with or without reasonable accommodation.
  • May be assigned other responsibilities and projects as necessary.


Qualifications:
  • High School diploma or GED. Additional education a plus.
  • 2 - 5 years in a service industry, with some supervisory or leadership experience preferred
  • Results-oriented. Organized & methodical. Enjoy learning and change.
  • Utilize technology – primarily personal devices (a weekly phone stipend is provided).
  • Open availability – able to work both weekdays and weekends as well as holidays.
  • Depending on the specific position, a valid driver’s license, proof of auto insurance, and a department of motor vehicles check may be required.


Benefits offered for full time employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


$17 - $19 an hour
Plus additional $1/hr for FLEX premium and night shift differential.
New hire range based on experience.

At Serv-U-Success, our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.


We show our Values in everything we do:

- Passion – We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment – We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation – We are relentlessly curious and determined to find a better way of doing things together.

- Balance – We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork – We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.


At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

 

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.

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CEO of Serv-U-Success
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Harold Voorhees
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Average salary estimate

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What You Should Know About Assistant Store Manager - Days, multi-location, Serv-U-Success

Looking to take your career to the next level? Join Serv-U-Success as an Assistant Store Manager - Days in the vibrant city of Indianapolis, IN! We’re excited to find someone who has a knack for team dynamics and a passion for customer service. In this full-time role, you'll be working alongside the Store Manager to lead exciting projects like resets and remodels, ensuring everything runs smoothly in our stores. Your responsibilities will include managing daily operations, supervising team members, and acting as the ‘Manager on Duty’ when needed. With shift hours from 6:00 am to 4:00 pm, your schedule allows for open availability, including weekends. At Serv-U-Success, we believe in empowering our team and fostering an environment where teamwork flourishes. You’ll have the chance to train with a peer mentor, ensuring you're fully equipped with the skills to excel in your role. Plus, we provide various benefits, such as health insurance and a 401(k) plan. If you're results-oriented, organized, and enjoy working both independently and as part of a team, let’s build something great together at Serv-U-Success. We're looking for enthusiastic individuals with a high school diploma or GED and 2-5 years of experience in a service industry, preferably with some supervisory flair. If this sounds like you, we would love to hear from you!

Frequently Asked Questions (FAQs) for Assistant Store Manager - Days, multi-location Role at Serv-U-Success
What are the main responsibilities of an Assistant Store Manager at Serv-U-Success?

As an Assistant Store Manager at Serv-U-Success, you will oversee daily operations, manage staff in the absence of the Store Manager, and ensure that projects are completed efficiently and to customer satisfaction. Your role will involve monitoring project results, utilizing resources like On-Demand staff when necessary, and ensuring that all tasks adhere to our company's standards and operating procedures.

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What qualifications do I need to apply for the Assistant Store Manager position at Serv-U-Success?

To qualify for the Assistant Store Manager position at Serv-U-Success, you should have a high school diploma or GED, with additional education being a plus. We prefer candidates who have 2-5 years of experience in the service industry, ideally with some leadership experience. Candidates should be organized, adaptable to change, and possess open availability, including working weekends and holidays.

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Is there training provided for the Assistant Store Manager role at Serv-U-Success?

Yes! When you join Serv-U-Success as an Assistant Store Manager, you will participate in a comprehensive training program at another store location. During this training, you will collaborate with a peer mentor to learn about our systems, processes, and how to effectively lead your team, ensuring that you are well-prepared for your new role.

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What does the work schedule look like for the Assistant Store Manager at Serv-U-Success?

The Assistant Store Manager position at Serv-U-Success requires open availability, with shifts typically scheduled from 6:00 am to 4:00 pm. This means that you should be prepared to work both weekdays and weekends, with the flexibility to accommodate additional scheduling needs arising from store operations.

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What benefits does Serv-U-Success offer to full-time Assistant Store Managers?

Serv-U-Success provides a robust benefits package for full-time Assistant Store Managers, including health insurance, a 401(k) plan with matching, paid time off, and various insurance options like life and dental insurance. Additionally, employees can participate in a referral program, promoting a collaborative and rewarding work environment.

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Common Interview Questions for Assistant Store Manager - Days, multi-location
Can you describe a time when you led a team to achieve a specific goal?

When answering this question, think about a specific instance where you successfully led a team. Explain the goal, the challenges your team faced, how you motivated them, and the final outcome, emphasizing your leadership skills.

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How do you prioritize tasks when handling multiple responsibilities?

Discuss your method for prioritization—perhaps using lists or software tools to manage tasks. Highlight your ability to stay organized and how you determine which tasks require immediate attention and which can wait.

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What strategies do you use to maintain team morale?

Share examples of how you have boosted team morale in the past, whether through recognition programs, team-building activities, or open communication. Show that you value a positive work environment.

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How would you handle a difficult employee situation?

Discuss steps you would take to address the situation calmly. Explain the importance of direct communication, understanding the employee's perspective, and collaborating on a solution while adhering to company policies.

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What is your experience with merchandising and resets?

Explain your background in merchandising, detailing any previous positions or projects where you were directly involved with resets and how you ensured they met customer standards.

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Can you describe your experience with scheduling and labor management?

Provide examples of how you effectively scheduled employees to ensure adequate coverage while optimizing labor costs. Include any tools you used to assist in these processes.

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How do you adapt to changing priorities in a fast-paced retail environment?

Share your approach to flexibility by citing examples. Illustrate how you stay calm under pressure and reorganize tasks to meet the new priorities without compromising service quality.

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What role do you believe teamwork plays in retail?

Discuss the importance of teamwork in a retail setting, emphasizing that collaboration leads to improved customer service, efficient project execution, and a stronger team dynamic overall.

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How do you ensure compliance with company policies and procedures?

Illustrate your understanding of necessary policies and emphasize your commitment to training staff, adhering to guidelines, and fostering a culture of compliance within your team.

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What excites you about working at Serv-U-Success?

Articulate your enthusiasm for the position and the company. Mention the culture, values, or mission statement that resonates with you, showcasing your alignment with Serv-U-Success's goals.

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We help grocery chains — and the brands they carry — to succeed on the store shelf. Specifically, we provide warehousing, distribution, and in-store product management. We increase sales through superior on-shelf presentation and precisely execute...

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