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Service Cashier - Administrator
Overview:
Position Overview
We offer competitive benefits such as:
What are the day-to-day responsibilities?
What are the requirements for this job?
BMW of Bellevue is NOW HIRING a Service Cashier to work at our amazing dealership!
Position Overview
The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership.
We offer competitive benefits such as:
- Medical, Dental, Vision, Disability, and Life Insurance
- 401K with company match
- Company paid cancer insurance and basic life insurance for full time Associates
- Paid training and hands on coaching
- Employee discounts for both Automobiles as well as internal vendor products and services, and so much more!
What are the day-to-day responsibilities?
- Inspect every service repair order and/or parts invoice for proper completion and accuracy
- Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies
- Calculate the materials charge applicable for each order
- Calculate the taxes to be charged on the categories of goods or services taxed in the local area
- Collect the total retail charges from the customer in cash, check or authorized charge account
- Provide the customer with the proper change and/or receipt
- Complete the accounting section of the repair order as directed by the controller
- Update the customer's service history file according to the procedures specific to the department's service history system
- Deliver to the accounting department all repair orders and parts invoices closed during the business day
- Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle
- File repair orders as directed by the service department manager
- Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available
- Control and turn into the business office any sublet bills associated with the repair orders
- Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers
- Perform any other administrative tasks as directed by management
What are the requirements for this job?
- High school diploma or equivalent
- Ability to read, write, add, subtract, divide and comprehend written instructions and information
- 6-12 months previous work experience (preferred)
- Demonstrated customer service skills
- Demonstrated communication and interpersonal skills
- Previous industry experience (preferred)
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By
BMW Group
In the world of automobiles, few acronyms evoke as much awe as BMW. Short for Bayerische Motoren Werke, the company is one of the world's top 10 automakers. BMW's premium lineup includes sedans, coupés, convertibles, and sport wagons in the 1, 3, ...
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DATE POSTED
July 20, 2023
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