Senior Financial Analyst, WW Sales - job 2 of 2

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

• Drive comprehensive end-to-end financial planning processes including forecasting, budgeting, and P&L reporting for our dynamic global Sales organization, ensuring alignment with company-wide strategic objectives 
• Consolidate and manage operational expenditures across Sales by delivering detailed monthly and quarterly variance analysis, proactively identifying areas of risk or savings opportunity, and maintaining rigorous forecast accuracy to enable data-driven decision making. 
• Build trusted business partner relationships by conducting regular structured check-ins, providing insightful forward-looking analysis, and delivering finance support that anticipates stakeholder needs. 
• Manage comprehensive Geo P&L reporting processes to empower Sales leaders with transparent financial insights, enabling them to make strategic investment tradeoffs to improve the margin profile of their regional businesses. 
• Develop and maintain a sophisticated view of critical Sales Key Performance Indicators and an always-on Sales capacity model to drive visibility into business health, pipeline development, and resource utilization trends 
• Improve finance operations by implementing industry best practices for financial close and planning processes, ensuring data accuracy, and innovating on ways to automate reporting for increased efficiency and scale 
• Support special projects focused on profitability improvement, strategic resource allocation, and finance transformation 

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years of experience in financial planning & analysis (FP&A), accounting, or related finance roles 
• Bachelor's degree in accounting, finance, economics, or related field (MBA and/or CPA is a plus) 
• Experience leveraging artificial intelligence to enhance financial analysis, forecasting accuracy, and strategic decision-making 
• Strong understanding of SaaS metrics, KPIs, and GTM planning processes 
• Experience with enterprise planning tools such as Anaplan, and visualization tools like PowerBI or Tableau 
• Advanced proficiency in financial modeling, data analysis, and Excel 
• Strong analytical skills with the ability to communicate effectively.  
• Demonstrated ability to manage multiple priorities, especially during busy periods like period-end, annual planning, and long-range planning processes 
• A developed sense of ownership with pride in work integrity, quality, timeliness, and accuracy 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $114,300 - $188,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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