Senior Solution Sales Executive (Financial Services)

As a Senior Solution Sales Executive at ServiceNow, your primary responsibility is to drive market success for our specialty solution products in the financial services sector. You’ll get to engage with clients, support digital transformation strategies, and work alongside the account team to identify opportunities and guide them through the intricacies of our solutions.

To apply for the Senior Solution Sales Executive position at ServiceNow, you should have 7+ years of experience related to specialty solutions, a background in sales or customer service, and a good understanding of business sales processes. If you have these qualifications but don't meet every single requirement, we still encourage you to apply, as we value diverse experiences!

The work environment for a Senior Solution Sales Executive at ServiceNow is vibrant and inclusive, located in the heart of New York at 50 Hudson Yards. Here, you’ll collaborate with diverse teams, receive support in your role, and enjoy flexibility as we embrace different work personas tailored to individual roles.

In your role as a Senior Solution Sales Executive at ServiceNow, you can expect robust support through collaboration with your account team, coaching from experienced colleagues, and guidance in developing effective territory strategies. We thrive on teamwork and celebrating our successes together!

ServiceNow is committed to creating an inclusive environment for all employees. As a Senior Solution Sales Executive, you'll have the opportunity to embrace diversity, participate in our initiatives around belonging, and ensure that different perspectives are valued in the workplace.

As a Senior Solution Sales Executive at ServiceNow, growth opportunities abound. You can expect to refine your expertise in sales strategies, expand your network within the financial services industry, and potentially advance in your career by taking on more leadership roles as we continue to grow collectively.

Senior Solution Sales Executives at ServiceNow enjoy a competitive compensation package that includes base pay, equity options, variable compensation, and a comprehensive benefits plan. This can include health benefits, retirement plans, flexible time off, and more, all designed to support your well-being!

To effectively identify sales opportunities in the financial services sector, I focus on understanding market trends, analyzing client needs, and staying updated with regulatory changes. Building relationships and asking probing questions during client meetings often reveals areas where our solutions can help enhance efficiencies or reduce costs, making it easier to tailor our offerings.

A successful sales strategy I've implemented involved a deep dive into client analytics and performance metrics, allowing for customized proposals and presentations. This approach not only demonstrated our understanding of their unique challenges but also built trust and paved the way for long-term partnerships, significantly boosting our sales quotas.

Digital transformation is central to my sales approach as it aligns our solutions with the evolving needs of clients. I focus on illustrating the tangible benefits of adopting our technology, from enhancing customer experiences to improving operational efficiencies, by using case studies and success stories that resonate with potential clients.

When handling objections from potential clients, I stay calm, actively listen, and empathize with their concerns. By asking clarifying questions, I gain insight into their hesitation, which allows me to provide tailored solutions or additional information that alleviates their fears and helps them see value in our offerings.

I am excited about the opportunity to work as a Senior Solution Sales Executive at ServiceNow because of its commitment to innovation in technology and its focus on transforming the way businesses operate. Being part of a company that values growth, inclusivity, and diverse perspectives aligns with my own professional values and aspirations.

To develop long-term relationships with clients, I focus on consistent communication, understanding their evolving needs, and providing value beyond the initial sale. By following up after implementation, checking in for feedback, and being a trusted advisor during transitions or updates, I solidify the relationship and foster client loyalty.

Collaboration with account teams is essential for driving sales success. I believe in regular meetings to share insights, aligning strategies, and discussing client feedback. By collectively analyzing performance data and potential opportunities, we can ensure that our approaches are cohesive and our messaging is unified to better serve clients.

To stay updated on technology and market trends, I subscribe to industry publications, attend webinars and conferences, and participate in professional networking groups. Continuous learning helps me bring relevant insights to clients, positioning myself as a knowledgeable resource who can guide them through the complexities of digital transformation.

I have extensive experience using CRM software to track customer interactions, manage relationships, and analyze sales data. These functionalities enhance my efficiency in identifying opportunities, forecasting sales, and maintaining organized records, supporting my overall sales strategy and making it easier to collaborate with my team.

In my previous role, I initiated a cross-functional workshop to improve our understanding of client needs across teams. This initiative led to enhanced communication and collaboration, which ultimately increased our win rates by 20%. Celebrating these wins together fostered a stronger team culture and inspired our collaborative efforts for future success.