Sr Enterprise Account Exec - job 1 of 3

A Sr Enterprise Account Exec at ServiceNow is primarily responsible for generating new business sales revenue through SaaS licensing. This involves account and territory planning, relationship-building with C-suite executives, and leveraging business development strategies to create opportunities within designated prospects.

To excel as a Sr Enterprise Account Exec at ServiceNow, candidates typically need over 10 years of experience in software or solutions sales, a proven track record of producing new business and meeting sales targets, as well as experience nurturing C-level relationships.

At ServiceNow, Sr Enterprise Account Execs benefit from a culture that promotes professional growth through training, mentorship opportunities, and access to a network of resources that support their sales strategies and career advancement.

ServiceNow provides flexibility in work personas, allowing Sr Enterprise Account Execs to choose a work setting that suits their job requirements, whether that be remote, in-office, or hybrid, fostering a trusting and empowering work environment.

Yes, the Sr Enterprise Account Exec role at ServiceNow typically requires up to 50% travel to engage with clients and prospects effectively, providing opportunities to develop strong relationships face-to-face.

The work culture at ServiceNow is dynamic and inclusive, encouraging collaboration across teams, creativity in problem-solving, and a commitment to customer success, making it an exciting place for a Sr Enterprise Account Exec to thrive.

A Sr Enterprise Account Exec at ServiceNow is tasked with account planning, developing relationships with C-suite customers, leading a virtual team for strategic account execution, and serving as a trusted advisor for clients by understanding their business needs.

When answering this, focus on the specific strategies you employed to engage the client, the steps you took throughout the sales cycle, and the ultimate results of your efforts, showcasing your ability to build C-level relationships and negotiate effectively.

Discuss your approach to account prioritization, such as analyzing potential revenue, the strategic importance of the accounts, and your method for gathering intelligence about prospects to determine where to focus your efforts.

Highlight the importance of understanding their business needs, providing value through insights, and maintaining transparency throughout the lead-up to closing a deal. Use specific examples to illustrate your successful techniques.

Talk about your approaches to communication tools, regular team meetings, setting clear expectations, and cultivating a collaborative culture even in a remote context. Share specific instances where you successfully led such a team.

Emphasize the importance of initial exploratory meetings, asking pointed questions to uncover pain points, and developing tailored solutions that align with the client’s technology initiatives and business goals.

Provide a detailed narrative of a specific challenge you encountered, how you assessed the situation, the strategies you implemented to turn the tide, and the successful outcome you ultimately achieved.

Mention various sources such as professional networks, industry journals, and online resources that you utilize regularly to keep up with trends. Highlight how this knowledge directly benefits your sales strategies.

Explain how you view customer success as integral to not only maintaining relationships but also in identifying new sales opportunities within existing accounts. Use examples of how you have influenced customer satisfaction to support sales growth.

Describe your perspective on rejection as a learning opportunity. Discuss your process for reflecting on lost deals, gathering feedback, and adjusting your approach for future opportunities.

Share specific closing techniques you utilize, such as creating urgency, leveraging testimonials from satisfied clients, or offering tailored packages that meet individual client needs, backed by examples from your experience.