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Sr Enterprise Account Executive - Healthcare (Provider)

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • Candidate must reside in: NC, SC or Virginia
  • Experience selling into Healthcare Providers
  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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What You Should Know About Sr Enterprise Account Executive - Healthcare (Provider), ServiceNow

Looking for a dynamic opportunity to make an impact in the healthcare industry? As a Senior Enterprise Account Executive - Healthcare at ServiceNow, you'll play a pivotal role in driving new business sales revenue through a SaaS license model. Your expertise in account and territory planning will shine as you research and engage with prospective healthcare customers. You'll be building meaningful relationships with C-suite executives, such as CFOs, CIOs, and COOs, helping them navigate their IT roadmaps with our innovative solutions. This position involves orchestrating account strategies and collaborating with a diverse team of resources, ensuring your clients receive top-notch service and support. Your knack for understanding the client's needs and delivering the right solutions at the right time will set you apart. With a successful track record of over 10 years in software or solutions sales, especially in the healthcare sector, you're well-equipped to meet and exceed sales targets. We value an inclusive team environment where unique perspectives contribute to our mission of making the world work better for everyone. If you're based in North Carolina, South Carolina, or Virginia and have a passion for customer success, ServiceNow might just be the perfect place for you to thrive. Get ready to embark on a rewarding journey with us, where your efforts directly impact the future of healthcare.

Frequently Asked Questions (FAQs) for Sr Enterprise Account Executive - Healthcare (Provider) Role at ServiceNow
What are the main responsibilities of a Senior Enterprise Account Executive - Healthcare at ServiceNow?

As a Senior Enterprise Account Executive - Healthcare at ServiceNow, your primary responsibility will be to generate new business sales revenue through a SaaS model. You'll engage with multiple C-suite executives and develop tailored account strategies while collaborating with various internal teams to maximize client satisfaction.

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What qualifications are needed for the Senior Enterprise Account Executive - Healthcare position at ServiceNow?

To qualify for the Senior Enterprise Account Executive - Healthcare role at ServiceNow, candidates should have over 10 years of sales experience in software or solutions, proven success in selling to healthcare providers, and strong skills in establishing and maintaining C-level relationships.

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What does success look like in the Senior Enterprise Account Executive - Healthcare role at ServiceNow?

Success in the Senior Enterprise Account Executive - Healthcare position at ServiceNow is driven by achieving new business targets, fostering trusted client relationships, and effectively utilizing resources to ensure customer satisfaction. Your ability to see the big picture and align strategies with client needs will be crucial.

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Is travel required for the Senior Enterprise Account Executive - Healthcare role at ServiceNow?

Yes, the position of Senior Enterprise Account Executive - Healthcare at ServiceNow may require travel up to 50% of the time. This travel is necessary to build relationships with clients and engage in field-based sales activities effectively.

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How does ServiceNow support inclusivity in the hiring process for the Senior Enterprise Account Executive - Healthcare role?

ServiceNow is committed to inclusivity and welcomes candidates from diverse backgrounds for the Senior Enterprise Account Executive - Healthcare role. They encourage applicants to apply even if they do not meet every qualification listed, valuing unique experiences and perspectives.

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Common Interview Questions for Sr Enterprise Account Executive - Healthcare (Provider)
Can you describe your experience selling to healthcare providers?

When answering this question, provide specific examples of your past experiences engaging with healthcare provider clients, the challenges you faced, and how you successfully navigated complex sales processes to close deals.

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How do you approach territory planning and account management?

Highlight your strategic approach to territory planning, including research and identifying key accounts. Discuss your methods for maintaining organized account strategies that focus on client success and relationship building.

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What strategies do you use to build relationships with C-suite clients?

Explain your relationship-building strategies with C-suite executives, such as understanding their business needs, providing value, and establishing trust through constant engagement and insightful recommendations.

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How do you ensure that sales targets are met?

Discuss your planning and execution strategies that have proven effective in past roles for consistently meeting sales targets. This may include tracking progress, adjusting strategies, and collaborating with internal teams.

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Can you give an example of a successful negotiation with a client?

Share a specific example of a negotiation process that led to a positive outcome for both you and the client. Explain your tactics and how you maintained a focus on mutual benefit.

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What role does customer success play in your sales process?

Emphasize the importance of customer success in driving repeat business and referrals. Discuss your commitment to understanding and addressing client needs throughout the sales cycle.

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How do you adapt your sales approach to different client personalities?

Explain how you assess client personalities and adapt your communication style accordingly to build rapport and effectively address their specific needs and preferences.

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What do you see as the biggest challenges in the healthcare sales landscape?

Discuss the current challenges you have observed in selling to healthcare providers, such as regulatory changes or budget constraints, and how you have successfully navigated these challenges in your previous roles.

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How do you leverage internal resources to drive sales success?

Share how you effectively collaborate with internal teams, such as Solutions Consultants or Marketing, ensuring that you leverage their expertise and insights to close deals and enhance client relationships.

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What excites you about the potential of ServiceNow in the healthcare sector?

Express your enthusiasm for ServiceNow's innovative solutions and their potential impact on improving healthcare delivery. Discuss how this aligns with your passion for the industry and how you envision contributing to its success.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 8, 2024

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