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Senior Sales Manager, Cosmetics & Hygiene

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Support in leading and managing the sales operations of our Cosmetics and Hygiene Testing Services division. This individual will be responsible for developing and executing strategic sales plans, cultivating key client relationships, and driving revenue growth within the cosmetics and hygiene testing services market. The ideal candidate will possess a deep understanding of the personal care, cosmetics, and hygiene industries, along with expertise in business development, team leadership, and customer relationship management.

  • Sales Strategy & Execution: Develop and implement robust sales strategies to expand market share within the cosmetics and hygiene testing sectors. Drive new business acquisition and revenue growth through targeted marketing campaigns, prospecting, and account management.
  • Client Relationship Management: Build and maintain long-term relationships with key clients, ensuring consistent satisfaction and high-quality service delivery. Act as the primary point of contact for strategic accounts, offering tailored solutions to meet customer needs.
  • Team Leadership & Development: Lead, mentor, and develop a high-performing sales team, providing coaching and guidance in a player/coach approach. Foster a collaborative environment focused on achieving sales targets and driving business results.
  • Cross-functional Collaboration: Work closely with internal teams (operations, technical, and marketing) to align client needs with service offerings. Collaborate on the development and refinement of testing services, ensuring they meet regulatory requirements and market demands.
  • Market Analysis & Opportunity Identification: Conduct market research to identify emerging trends, competitors, and new business opportunities within the cosmetics and hygiene sectors. Create strategic plans to capture untapped markets and drive new revenue streams.
  • Sales Performance & Reporting: Track and report on sales performance, providing regular updates to senior management on pipeline status, forecast accuracy, and progress against targets. Implement corrective actions as necessary to meet sales goals.
  • Contract Negotiation: Lead contract negotiations and manage pricing strategies to ensure profitability while maintaining competitive market positioning. Ensure that all client agreements align with company goals and service capabilities.

LEADERSHIP/SUPERVISORY RESPONSIBILITIES

  • Provides guidance and/or leadership to others, including indirect reports, peers, or managers Yes
  • Leadership: Proven track record in leading and developing sales teams, with the ability to inspire and motivate teams to achieve business goals. Experience in implementing a player/coach management approach is a plus.
  • Has hiring and terminating responsibilities Yes
  • Supervises others Yes
  • Number of employees directly reporting 2-4

Qualifications

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in a related field (e.g., Business, Life Sciences, or Medical Technology). Advanced certifications or training in business development, sales, or relevant industries are a plus. Required
  • Advanced certifications or training in business development, sales, or relevant industries are are a plus. Preferred

JOB COMPLEXITY

  • Experience: Minimum of 10-15 years of experience in sales, business development, or account management, ideally within the personal care, cosmetics, hygiene, or related industries. Previous experience in testing services, particularly in regulatory environments (FDA, EPA), is highly preferred.
  • Technical Knowledge: Strong understanding of cosmetics and hygiene products, testing requirements, and regulatory standards. Knowledge of antimicrobial and medical device testing services is a bonus.
  • Relationship Building: Exceptional interpersonal and communication skills, with a demonstrated ability to build relationships with senior-level executives, customers, and cross-functional teams.

ANALYTICAL THINKING/PROBLEM SOLVING

  • Strategic Mindset: Ability to think strategically, with experience in developing and executing long-term business plans that drive profitability and market share growth.

KNOWLEDGE / SKILLS / ABILITIES

  • Language Skills
  • Mathematical Skills
  • Reasoning Skills/Abilities
  • Computer Skills
  • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
     

#IND123

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Senior Sales Manager, Cosmetics & Hygiene, SGS

Join us at SGS as a Senior Sales Manager, focusing on our Cosmetics & Hygiene Testing Services! At SGS, the world's leading testing, inspection, and certification company, we pride ourselves on pushing the boundaries of quality and integrity. Your primary responsibility will be to spearhead the sales operations within this dynamic market segment. With your in-depth expertise in the personal care and cosmetics industries, you’ll develop and execute innovative sales strategies aimed at driving revenue and maximizing market share. You will cultivate and nurture strong relationships with key clients, ensuring they receive tailored solutions that reflect their unique needs. Leading a talented team, you'll adopt a player/coach approach, fostering collaboration and motivating your colleagues to reach their sales targets. Together, we’ll analyze the market landscape, identifying trends and opportunities while collaborating closely with operations and marketing teams to align our services with customer needs. Your insights on contract negotiations and pricing strategies will be vital in ensuring our competitive positioning in the market. At SGS, we believe that your experience—minimum 10-15 years in sales or business development—combined with strong leadership abilities, makes you the perfect fit for driving our success in the Cosmetics and Hygiene sector. Get ready to make a significant impact and help shape a better, safer world with SGS, right here in Richardson, TX!

Frequently Asked Questions (FAQs) for Senior Sales Manager, Cosmetics & Hygiene Role at SGS
What are the primary responsibilities of the Senior Sales Manager at SGS?

The Senior Sales Manager at SGS is responsible for leading the sales operations of our Cosmetics and Hygiene Testing Services. This includes developing and executing strategic sales plans, cultivating key client relationships, and driving revenue growth. The role also involves team leadership, collaboration across internal departments, market analysis, and sales performance reporting.

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What qualifications are needed for the Senior Sales Manager position at SGS?

To qualify for the Senior Sales Manager role at SGS, candidates should have a Bachelor’s degree in a related field, alongside considerable experience—typically 10-15 years—in sales or business development within the personal care, cosmetics, or hygiene sectors. Advanced certifications in business development or sales are preferred, and strong communication skills are essential for effective client relationship management.

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How does the Senior Sales Manager at SGS build client relationships?

Building client relationships is a crucial responsibility for the Senior Sales Manager at SGS. This role entails acting as the primary contact for strategic accounts, ensuring client satisfaction, and delivering high-quality service. The manager will need to listen actively to client needs and provide tailored solutions, thereby fostering long-term partnerships.

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What is the expected team structure for the Senior Sales Manager at SGS?

At SGS, the Senior Sales Manager will lead a high-performing sales team of about 2-4 members. The role involves mentoring and coaching team members while encouraging collaboration to achieve sales targets and drive business results. The player/coach management style promotes an environment where individuals can grow and succeed.

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What kind of sales strategies will the Senior Sales Manager implement at SGS?

The Senior Sales Manager at SGS is expected to implement robust sales strategies aimed at expanding market share within the Cosmetics and Hygiene sectors. This includes driving new business acquisition through targeted marketing campaigns, prospecting, and thorough account management, all aimed at driving revenue growth.

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Common Interview Questions for Senior Sales Manager, Cosmetics & Hygiene
Can you describe your experience in sales within the cosmetics and hygiene industry?

When answering this question, share specific examples of your achievements in similar roles. Highlight any strategic sales initiatives you've implemented, particularly those that resulted in increased market share or revenue growth. Mention your familiarity with specific products or regulatory environments.

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How do you approach client relationship management in your sales strategy?

Discuss the importance of understanding client needs and how you customize your approaches for each key account. Provide examples of how you have built long-term relationships through effective communication, problem-solving, and providing tailored solutions that meet client objectives.

Join Rise to see the full answer
What strategies do you use for team leadership and development?

For this question, outline your leadership style, explaining how you mentor and inspire your team to reach targets. Discuss how you implement a collaborative environment and provide ongoing feedback and training opportunities to foster personal and professional growth.

Join Rise to see the full answer
Can you explain how you analyze market trends and identify opportunities?

This question is an opportunity to showcase your analytical skills. Explain how you conduct market research, analyze data, and stay informed about industry trends. Share any specific techniques you use to identify new business opportunities and adapt your sales strategies accordingly.

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How do you handle contract negotiations with clients?

Outline your negotiation process, emphasizing your approach of finding win-win solutions that balance client needs with company profit objectives. Provide examples of successful negotiations, including challenges faced and how you overcame them.

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What sales performance metrics do you track regularly?

Discuss the key performance indicators (KPIs) you monitor to assess your sales team’s effectiveness, such as revenue growth, pipeline accuracy, and client satisfaction scores. Explain how you use this data to inform your strategies and make adjustments as necessary.

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Describe a time when you successfully led a sales team to achieve a challenging target.

Consider using the STAR method (Situation, Task, Action, Result) when answering. Highlight the target, the strategy you developed, how you motivated your team, and the final outcome. This demonstrates your leadership capabilities and problem-solving skills.

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What role does cross-functional collaboration play in your sales strategy?

Explain how you understand the importance of working with marketing, technical, and operations teams to align service offerings with client demands. Provide examples of how collaboration has led to successful outcomes in the past.

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Can you provide an example of a successful sales strategy you implemented in your previous roles?

Share a specific example that outlines the sales strategy, including the research you undertook, how it was executed, and the outcomes achieved. Include metrics or evidence of success to support your claims.

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How do you stay updated on industry trends and regulatory changes in the cosmetics and hygiene sectors?

Discuss the sources you rely on for industry insights, such as trade publications, webinars, or professional networks. Express your commitment to continuous learning, ensuring that your strategies remain informed and relevant in a rapidly changing market.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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DATE POSTED
March 13, 2025

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