Summer 2025: Latin America Strategic Sales Operations Intern (Mid May through Mid August)

As the Latin America Strategic Sales Operations Intern at SharkNinja, you'll take on a range of exciting responsibilities including analysis and adjustment of forecasting based on market trends, managing purchase orders, and overseeing the order processing cycle. You'll be tasked with maintaining excellent customer communication and resolving operational issues, while also assisting the team with various special projects to enhance market strategies.

To qualify for the Latin America Strategic Sales Operations Intern position at SharkNinja, you should be currently enrolled in a relevant Bachelor's or Master's degree program focusing on Business, Sales, Supply Chain Management, Operations, or a similar field. Proficiency in both English and either Spanish or Portuguese is essential, along with strong analytical skills and proficiency in Microsoft Office, particularly Excel and PowerPoint.

At SharkNinja, interns are welcomed into a vibrant and inclusive environment that thrives on innovation and collaboration. Our culture encourages you to be your authentic self while contributing your unique skills. You'll find a supportive community focused on personal and professional growth, with numerous opportunities to engage in meaningful projects that impact our business.

Your experience as a Latin America Strategic Sales Operations Intern at SharkNinja will be enriching and hands-on. You can expect to work closely with operational teams, gain insights into market dynamics, and enhance your problem-solving skills while managing real-world challenges. You'll also participate in strategic initiatives, providing valuable input and learning from experienced professionals.

Completing your internship at SharkNinja can open doors to various career growth opportunities. Interns often receive full support in their professional development, and those who excel may be considered for full-time positions or further internships within the company. Getting hands-on experience in a dynamic environment like SharkNinja sets a solid foundation for future roles in business, sales, or operations.

In managing conflicting priorities as a Sales Operations Intern, it's essential to focus on clear communication with your supervisor and team members. First, I would assess the urgency and impact of each task, then prioritize accordingly. Using tools like to-do lists can help keep track of progress, ensuring deadlines are met while maintaining high-quality output.

Approaching data analysis for forecasting adjustments starts with gathering historical sales data and understanding market trends. I would utilize Excel for data manipulation, applying formulas and functions to identify patterns. Then, I'd collaborate with the team to discuss insights and recommend necessary adjustments based on analysis to support business goals.

When faced with delivering difficult information to a customer, I believe in being transparent and empathetic. For instance, if an order was delayed, I would inform the customer promptly, explaining the reason for the delay while reassuring them of our commitment to resolving the issue. Maintaining open lines of communication is key to preserving trust.

To ensure effective communication with customers in Latin America, I would tailor my approach based on cultural nuances by actively listening and leveraging my fluency in Spanish and/or Portuguese. This includes being attentive to their needs and preferences, utilizing clear and respectful language, and providing timely updates on order status or any issues.

Staying organized while processing orders requires me to create structured workflows. I utilize spreadsheet software and project management tools to track order statuses, communications, and timelines. Additionally, setting reminders and maintaining a dedicated folder for documents related to each order helps streamline my process.

In a previous project, I encountered an issue where multiple purchase orders were incorrectly processed. I immediately reached out to the involved parties, gathered relevant data, and analyzed the root cause. By coordinating with team members and implementing corrective measures, I was able to resolve the issue efficiently while minimizing disruptions.

When confronted with new challenges in sales operations, I adopt a flexible problem-solving approach. I start by gathering as much information as possible to understand the context. Then, I brainstorm potential solutions, evaluate their feasibility, and involve colleagues to leverage collective experience. This collaborative approach often leads to more effective outcomes.

Critical metrics in analyzing sales operations performance include order accuracy, customer satisfaction scores, average order processing time, and forecast accuracy. By closely monitoring these metrics, I can identify trends and areas for improvement that align with our strategic goals in supporting the sales team.

I believe in the power of effective teamwork to support cross-functional initiatives. I typically begin by establishing clear communication from the outset, setting shared goals, and understanding each team member's roles. Regular check-ins and collaboration sessions allow us to adapt our strategies collectively and ensure alignment throughout the project.

My desire to intern with SharkNinja in the Latin America Strategic Sales Operations team stems from my passion for innovative product solutions and my interest in market dynamics in the LATAM region. Joining a company known for its commitment to disruption and inclusivity aligns perfectly with my values, and I am eager to contribute to meaningful projects that drive growth and change.