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Quality Engineering Technician (R3097)

About Shield AI     

Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown jets (F-16; MQM-178 Firejet), a vertical takeoff and landing drone (MQ-35 V-BAT), and three quadcopters (Nova, Nova 2, iPRD). The company has offices in San Diego, Dallas, Washington DC and abroad. Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies.


Job Description:

The Quality Engineering Technician (QET) plays a critical role in Quality Sustainment in production. QET will be responsible for operational quality over their respective line. This includes overseeing current inspection plan quality, tool calibration, QA initial NCR response, rework inspection, and overall day-to-day production quality assurance.


What You'll Do:

Testing and Inspection
Quality engineering technicians will partake in conducting comprehensive tests and inspections on raw materials, components, and finished products. This includes adherence to established quality standards and protocols documented in inspection plans in 1Factory.
Inspection Plans
QET’s are responsible for maintaining inspection plans and revising previous inspection plans to adhere to Shield AI QA standard. QET’s will NOT own creating inspection plans for new parts or part revisions (unless approved by a QE). Below is a high-level overview of inspection plan guidelines.
  • QET will edit existing inspection plans.
  • QET will respond to inspector requests for inspection plan edits and confirm edit is necessary per part drawing.
  • Draft vs Released – QET’s will switch inspection into “Draft” mode for editing. QET’s will NOT Release inspection plans.
  • Images must be added with in depth inspection instructions.
  • QET will notify QE of Inspection revision and request approval for release.
  • Reason for Change – QET will provide reason for change and specific line items they have edited to QE.
Calibration and Tooling
Quality engineering technicians are tasked with the calibration and maintenance of testing equipment and tooling in their respective assembly lines. QET’s will perform tooling and station audits and record nonconformances for tooling misplacement/mishandling. Nonconformances will be reviewed with QE during QE Gemba. This ensures the accuracy and reliability of measurements and assembly, contributing to the overall precision of the quality assurance process.
NCR
QET’s will be the first response from Quality to issues found in production. QET’s will adhere to a 5-minute escalation strategy outlined below for issue escalation. For lower severity and non-recurring issues, QET’s will own NCR investigation and disposition over issues caused/found by/in their respective lines. QET’s will root cause issues and drive corrective and preventative action (CAPA) and escalate to QE if any cross-functional impacting change is involved. If safety/flight critical or re-occurring issue is identified, QET will notify QE immediately.
Shop Floor Containment
In the event of re-occurring or severe issues, QET will notify QE of issue and perform shop floor containment. QET will perform a walk-back to identify and document affected units in production and establish a “gate-check” inspection as early in the production process for the part as possible.
MRB & Rework
The QET will run point for MRB activities in production. This includes MRB transactions, rework, and inspection/verification. *Rework plan must be approved by QE*
  • QET will support QEs on MRB assignment to either transact parts in Costpoint, inspect parts, and/or perform testing.
  • QET will be quarterbacking rework and acquiring rework MOs from planning.
  • QET will acquire rework instructions from manufacturing engineering.
  • QET will sync with area supervisors where rework will be performed and verify rework is done correctly through inspection. QET will also monitor in-line rework and own/perform rework on a case-by-case basis upon QE/supervisor request/approval.
Continuous Improvement
The QET will be directly involved with quality and process improvement initiatives and is expected to make valuable recommendations based on hands on experience and review. QET’s will monitor production performance and pain points to establish baselines for quality improvement initiatives.


Required Qualifications:
  • 3+ years of related experience and training in quality control or related positions 
  • Understanding of GD&T principles 
  • Demonstrated ability to use hand tools and calibrated equipment like calipers, micrometers, scales, ring gages, pin gages and other standard measuring instruments.  
  • Root cause analysis, corrective action, and preventive action methods 


Preferred Qualifications:
  • Associate’s degree or equivalent in a relevant technical field. 
  • Experience in quality control or related positions within a manufacturing environment. 
  • Proficiency in reading and interpreting engineering drawings, specifications, and quality documentation. 
  • Strong knowledge of measurement tools and equipment, including calipers, micrometers, gauges, and optical comparators. 
  • Familiarity with various inspection methods, techniques, and statistical process control (SPC) principles. 
  • Experience with root cause analysis, corrective action, and preventive action processes. 
  • Ability to perform configuration verification of all levels of assemblies/hardware.   
  • Familiarity with quality management systems and standards, such as ISO 9001. 
  • Mastery in computer applications, including spreadsheet software and quality management software. 
  • Strong adaptability, resilience, and grit. 


$23.60 - $35.60 an hour

#LI-JM1  

#LC


Total package details for U.S. based positions:

- Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity

- Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days

of employment)

- Interns/Military Fellows/Part-time not eligible for bonus, benefits or equity


Total package details for International based positions (where applicable):

- International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer

allowance, equity, international benefits, visa assistance, and relocation assistance.


Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.


Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

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CEO of Shield AI
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Ryan Tseng
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Average salary estimate

$61568 / YEARLY (est.)
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$49168K
$73968K

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What You Should Know About Quality Engineering Technician (R3097), Shield AI

Are you ready to make a difference in the world of defense technology? Shield AI, founded in 2015, is on a mission to revolutionize the way service members and civilians are protected with intelligent systems. We are currently seeking a Quality Engineering Technician (QET) in the vibrant Dallas Metro Area to join our passionate team. As a QET, you will play a pivotal role in ensuring operational quality across production lines. Your daily tasks will involve meticulously conducting tests and inspections on raw materials, components, and finished products to ensure they meet established quality standards. You’ll also maintain and revise inspection plans, calibrate testing equipment, respond to nonconformance reports, and engage in continuous improvement initiatives. Your insights will be invaluable in driving corrective actions and improving processes, making you an integral part of our journey toward excellence. With competitive hourly rates ranging from $23.60 to $35.60, along with bonuses and benefits, this position offers you the opportunity to grow both professionally and personally while directly contributing to our mission. If you're enthusiastic, have at least 3 years of relevant experience, and are eager to work in a dynamic environment, we’d love to meet you!

Frequently Asked Questions (FAQs) for Quality Engineering Technician (R3097) Role at Shield AI
What are the responsibilities of a Quality Engineering Technician at Shield AI?

As a Quality Engineering Technician at Shield AI, your responsibilities will include overseeing inspection plans, conducting rigorous tests on materials and products, maintaining tool calibrations, and responding to nonconformance reports. You will also be involved in the continuous improvement of quality processes and ensuring compliance with established quality standards.

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What qualifications are needed for the Quality Engineering Technician position at Shield AI?

To be considered for the Quality Engineering Technician position at Shield AI, you should have at least 3 years of related experience in quality control or a similar role. Familiarity with GD&T principles, proficiency in measuring tools like calipers and micrometers, and strong knowledge of quality management principles are also crucial.

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How does Shield AI support career growth for Quality Engineering Technicians?

At Shield AI, we value continuous improvement and personal development. Quality Engineering Technicians are encouraged to engage in quality initiatives, propose process improvements, and participate in training programs, fostering an environment where you can enhance your skills and advance your career.

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What is the work environment like for Quality Engineering Technicians at Shield AI?

The work environment at Shield AI is collaborative and innovation-driven. Quality Engineering Technicians work closely with various teams to uphold quality standards, ensuring a dynamic and supportive atmosphere where your contributions are recognized and valued.

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Are there any specific tools and technologies that Quality Engineering Technicians at Shield AI use?

Yes, Quality Engineering Technicians at Shield AI utilize a range of tools and technologies, including calipers, micrometers, and quality management software. Familiarity with inspection methods and statistical process control (SPC) principles is also beneficial in this role.

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Common Interview Questions for Quality Engineering Technician (R3097)
Can you describe your experience with quality control processes?

In answering this question, focus on specific quality control processes you've engaged in, detailing how you improved product quality, reduced defects, or enhanced inspection accuracy in previous roles.

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How do you handle nonconformance reports in production?

Discuss your approach to investigating nonconformance reports, emphasizing your problem-solving skills, teamwork, and application of corrective and preventative actions (CAPA) to address issues.

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What strategies do you utilize for continuous improvement in quality?

Share examples of past quality improvement initiatives you've been involved in, discussing the methodologies used, results achieved, and how these changes positively impacted overall production quality.

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How do you ensure accuracy during inspections and measurements?

Talk about your experience with measuring tools and calibration processes, highlighting your attention to detail and adherence to established quality standards and inspection plans.

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Describe a time when you had to collaborate with a team to solve a quality-related issue.

Provide a specific example from your experience, detailing the approach taken, the outcome, and the lessons learned to emphasize your teamwork and communication skills.

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How do you prioritize tasks when working under pressure?

Explain your methods for managing time effectively, such as creating to-do lists, setting priorities based on urgency, and communicating with team members to ensure critical tasks are completed efficiently.

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What do you understand by GD&T principles and how have you applied them?

Discuss your understanding of Geometric Dimensioning and Tolerancing (GD&T) and share any relevant experiences where you applied these principles to ensure quality in the manufacturing process.

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What tools and software are you familiar with in quality management?

Detail the specific tools you've used, such as quality management systems, inspection software, or statistical analysis tools, and how they have aided in maintaining quality assurance.

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How do you approach root cause analysis for production issues?

Share your methodology for conducting root cause analysis, illustrating your logical problem-solving process and how you've implemented solutions to prevent recurring issues.

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Why do you want to work as a Quality Engineering Technician for Shield AI?

Articulate your passion for contributing to defense technology and protection systems, highlighting how your skills and values align with Shield AI’s mission and goals.

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Our mission is to protect service members and civilians with intelligent systems.

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Full-time, on-site
DATE POSTED
January 7, 2025

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