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General Manager

Company Description

Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. 
Our Integration Project team is growing, and we are looking for a Project Coordinator. In this role, you will be one of the key players in managing communication and planning throughout the integration process. You will be involved from start to finish, facilitating and maintaining the necessary information to onboard new partners onto the Shiji Enterprise Platform (PMS). On the projects, you will partner with multiple internal and external stakeholders to support the execution of various deliverables. 

Job Description

Role Summary:  
The General Manager will oversee all administrative operations related to office management within the country, ensuring smooth and efficient business activities. This role involves strategic planning, operational oversight, and fostering partnerships while maintaining compliance with local regulations and company standards.  

WHAT YOU’LL DO   

  • Set and oversee goals for office operations to ensure smooth functioning.  
  • Implement strategies to improve office workflows and meet company needs.  
  • Ensure the office has all necessary resources, including equipment and supplies.  
  • Manage daily office operations to maximize efficiency and productivity.  
  • Supervise administrative staff, providing feedback and support as needed.  
  • Maintain strong relationships with vendors, suppliers, and service providers.  
  • Monitor and manage office budgets to ensure cost-effective operations.  
  • Provide administrative and operational support to team Heads, helping them achieve departmental goals.  
  • Act as a point of contact for resolving cross-departmental operational issues.  
  • Collect and analyze data to prepare simple reports for decision-making.  
  • Ensure compliance with local laws, regulations, and company policies.  
  • Represent the company in meetings, events, or with external partners.  
  • Identify and implement improvements in administrative processes.  

Qualifications

WHAT WE’RE LOOKING FOR  US :  

  • Proven leadership experience in managing administrative operations in large organizations.  
  • Strong background in overseeing office operations, facilities management, and supporting business functions.  
  • Bachelor’s degree in Business Administration or a related field; Master's degree is a plus.  
  • Excellent organizational, problem-solving, and leadership skills.  
  • Outstanding communication and interpersonal abilities, with the ability to work with diverse teams and stakeholders.  
  • In-depth understanding of business processes, workflow optimization, and strategic planning.  
  • People-oriented, empathetic, and focused on achieving operational excellence.    
  • Proficiency in preparing and presenting reports to key stakeholders.  
  • Proficiency in English   

Additional Information

What benefits do we offer? 

Health & Safety

  • Private medical care (Medicover) with dentists package for you and your family
  • Group life insurance (UNUM) for you and your partner 
  • Multisport card included in the MyBenefit package

 

Working conditions & Development

  • Dell laptop, keyboard, mouse, wireless headphones and monitor
  • 40h for development during work time
  • Free access to group language lessons
  • Udemy platform
  • In-house workshops, training sessions or meet-ups 
  • Hybrid Work - 80% office attendance

 

Extras you may like

  • MyBenefit cafeteria and 500 (or 310 depending on your choice of other benefits) points per month to be used in vouchers
  • Referral bonus if you refer a new employee (6500 PLN gross or more, depending on the position)
  • Subsidy for the purchase of glasses (300 PLN/year)
  • Shared underground parking (can be reserved - first come, first served)
  • Chill room with table football & PlayStation
  • Free snacks (every day)
  • Team building events

 

How does the recruitment process look like? 

  1. Send us your resume 
  2. Choose a time that works for you for an HR Call (30 minutes) 
  3. Final interview (up to 60 minutes) 
  4. If it's a match - we will send you a job offer! ;) 

Get in touch with us today!

You can apply by sending your CV by Apply Now 

 

Please don’t forget to put the clauses you accept in your resume:

I agree that my personal data will be processed by Shiji Poland Sp. z o. o.  in order to recruit for the position I am applying for.

I agree to the processing of my personal data by Shiji Poland Sp. z o. o.  for the needs of future recruitment.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager , Shiji Group

If you're looking for an exciting opportunity to lead and make a significant impact, Shiji Group is seeking a talented General Manager to join our team in Katowice, Poland! As a key player in our administrative operations, you'll be at the forefront of ensuring everything runs smoothly within our office. Your responsibilities will span from strategic planning to day-to-day operations, where your leadership skills will help foster partnerships and maintain compliance with local regulations. You will set goals for office operations, implement improvements in workflows, and supervise a supportive team to maximize productivity. Whether you're managing the daily logistics, maintaining critical vendor relationships, or preparing reports for key stakeholders, your contributions will help us achieve operational excellence. Your strong communication style will aid you in resolving cross-departmental challenges, and your analytical skills will set you up for success in ensuring cost-effective operations. With Shiji Group’s dedication to innovation and efficiency, you’ll find a diverse and inclusive environment where your expertise in facilities management and strategic oversight comes to life. Join us and play a pivotal role in driving our mission forward!

Frequently Asked Questions (FAQs) for General Manager Role at Shiji Group
What are the responsibilities of the General Manager at Shiji Group?

As the General Manager at Shiji Group, you'll be responsible for overseeing all administrative operations. You'll set and manage goals for office operations, implement strategies for workflow improvement, and ensure resources are available. Your role will involve supervising staff, managing budgets, and resolving operational issues, all while maintaining strong relationships with suppliers and service providers.

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What qualifications do I need to apply for the General Manager position at Shiji Group?

To qualify for the General Manager position at Shiji Group, you should have proven leadership experience in managing administrative operations, particularly in large organizations. A Bachelor’s degree in Business Administration or a related field is essential; a Master's degree would be a plus. You also need strong communication skills, organizational abilities, and an understanding of business process optimization.

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What benefits does Shiji Group offer for the General Manager role?

Shiji Group offers a comprehensive benefits package for the General Manager role, including private medical care, group life insurance, and a Multisport card. You'll also receive a Dell laptop with necessary accessories, access to training sessions, a hybrid work option, and perks like free snacks and a chill room for relaxation.

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How does the recruitment process for the General Manager position at Shiji Group work?

The recruitment process for the General Manager position at Shiji Group is straightforward. It involves sending your resume, followed by a 30-minute HR call, and conducting a final interview that lasts up to 60 minutes. If there's a match, you’ll receive a job offer. The entire process is designed to ensure you are a great fit for the team.

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What skills are essential for the General Manager role at Shiji Group?

Essential skills for the General Manager role at Shiji Group include excellent organizational and problem-solving capabilities, outstanding interpersonal skills, and the ability to work with diverse teams. A strong understanding of business processes, strategic planning, and leadership is crucial for achieving operational excellence.

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Common Interview Questions for General Manager
Can you describe your experience in managing administrative operations?

In your answer, highlight specific examples of your leadership in managing administrative functions. Discuss related roles where you implemented strategies to optimize workflows and how you ensured compliance with regulations.

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How do you prioritize tasks in a busy office environment?

Talk about your methodology for prioritizing tasks, such as using project management tools or specific techniques. Provide examples of how this has helped you maintain efficiency and meet deadlines effectively.

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What strategies do you use to foster a strong team culture?

Discuss various team-building activities and communication strategies you've used to enhance team cohesion. Mention the importance of empathy and being approachable as a leader in fostering a positive work environment.

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How do you approach budget management as a General Manager?

Share your process for monitoring and controlling budgets, including the methods you use to ensure cost-effective operations, track expenses, and report financials to stakeholders effectively.

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Can you provide an example of resolving a cross-departmental issue?

Share a specific instance where you identified an operational challenge between teams. Explain the steps you took to facilitate communication and collaboration to resolve the issue effectively.

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What is your management style, and how does it influence your team?

Describe your management style, emphasizing adaptability and support. Share how being people-oriented has positively influenced team performance and morale in previous roles.

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How do you ensure compliance with company policies and local regulations?

Explain your approach to maintaining compliance, including regular training sessions, audits, and establishing open lines of communication with your team to address any changes in regulations.

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What tools or software do you use for administrative tasks?

Discuss any relevant tools or software you're proficient in that are applicable to the General Manager's role. Highlight how you've utilized these tools to improve workflow and efficiency.

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How do you handle performance feedback for your team members?

Talk about your approach to providing constructive feedback, how you set performance goals, and the methods you use to encourage professional development within your team.

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What do you believe is the key to successful office operations?

Share your insights on successful office operations, including communication, resource management, and continuous improvement. Discuss how these elements contribute to a productive work environment.

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Full-time, hybrid
DATE POSTED
December 24, 2024

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