Software Engineer - Machine Learning
Our Journey
ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.
Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.
- Utilize Machine Learning: Enhance our products and improve the shopping experience for both users and merchants. This includes leveraging machine learning in areas such as recommendations, personalization, risk, fraud detection, search, and more.
- Subject Matter Expertise: Be a subject matter expert in a specific ML domain while maintaining a solid understanding of product and user challenges.
- Handle Ambiguity: Navigate and resolve ambiguous problem definitions effectively with or without dedicated Product Manager support.
- Metrics Driven: Understand critical business and product metrics, apply the right tools and technologies, and drive efforts to positively influence those metrics.
- Experimentation Culture: Foster a fast-paced, high-iteration experimental culture to test and refine solutions quickly.
- Collaboration: Work effectively with cross-functional partners and stakeholders to set and achieve optimal outcomes.
- Curious: Interest in exploring and learning the latest technologies in the industry.
- Significant prior success as a Machine Learning Engineer working on challenging problems at scale
- 1 -3 years of industrial ML experience, with expertise in modeling and statistical modeling
- Good understanding of data collection, aggregation, analysis, visualization, productionisation, and monitoring of ML products - aka MLOps
- Ability to develop ML Products with good engineering practice and mindset
- Strong desire to solve tough problems with scientific rigour at scale
- An understanding of the value derived from getting results early and iterating
- Education in a quantitative field such as Computer Science, Operations Research, Statistics, Econometrics or Mathematics
- Strong skills in Python and machine learning and deep learning libraries (Pytorch and Tensorflow)
- Passion to answer Product/Engineering questions with data
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
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Are you ready to take your career to the next level? Join ShopBack as a Software Engineer - Machine Learning and be part of a dynamic team that's transforming the online shopping experience! Based in Shenzhen, China, at ShopBack, we’re all about making shopping rewarding and fun. Since our inception in 2014, we’ve grown into the leading rewards and payments platform in the Asia-Pacific, empowering millions of shoppers. As a Software Engineer specializing in Machine Learning, your role will involve enhancing our products by integrating advanced machine learning techniques in areas like recommendations and fraud detection. You’ll be a key player in solving complex challenges and navigating through ambiguity like a pro. Not only will you collaborate with cross-functional teams to drive results, but you’ll also get to explore the latest technologies in the industry, ensuring your skills are top-notch. We pride ourselves on a culture driven by grit, hunger, speed, and impact, meaning you’ll have plenty of opportunities for growth and development. If you have a solid background in machine learning, paired with a passion for problem-solving, we’d love to hear from you. Join us on this exciting journey to make shopping even more rewarding for everyone!
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We live to win over shoppers by constantly upping our game - be it rewards of meaningful experiences - so they can achieve a personal victory every time they use ShopBack.
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