Chapter Coordinator

Job Title: Chapter Coordinator

Chapter: Delaware Chapter

Reports To: Chapter Director

Supervises: Office Volunteers and Interns as needed

Context: At the Sierra Club, we believe in the power of interdependence. Together, we remain committed to the fight for a healthy climate built on a foundation of environmental, racial, economic, and gender justice – a future where all people benefit from a healthy, thriving planet and a direct connection to nature. As the climate crisis and deeply entrenched systemic racism all fuel injustice, we will continue to fight for a bold, transformational agenda that recognizes the interconnectedness between our planet, our humanity, and our future. By recognizing that our destinies are tied, we continue to name that all things are fundamentally connected, and the overlap between ecology, race, gender, and representative government will move to either advance our collective humanity or to oppress it. Sierra Club has close to 800 staff across the country and a network of 64 local chapters that are led and fueled by thousands of volunteers. We are also proud to be a unionized employer, with three labor unions representing more than half of our employees.

Scope:The DE Chapter of the Sierra Club seeks a strategic, collaborative, and equity-focused team member to shape and implement the Chapter’s outreach and advocacy efforts to build a healthier, more sustainable, and more equitable DE for all. The Chapter Coordinator is responsible for providing coordinating and administrative assistance to the Chapter Director, staff, and volunteer leaders.  Implements programs and activities as determined by Chapter ExCom to enhance member effectiveness and involvement.  Acts as an information resource for chapter volunteers and the general public.  Maintains the Chapters records, purchases, supplies and equipment, and processes invoices for payment.

• 1. Digital Communications and Content Coordination. 
• Lead the publication and sending of Chapter end of year magazine.
• Coordinates the Chapter’s digital communications and content strategy across social media, email, and the website. Draft, edit, and assist in posting and publishing engaging content, including graphics, to maintain a dynamic online presence. Collaborate with staff and volunteer leaders to deliver consistent messaging across all platforms.
• Maintains Chapter calendar and works with Chapter Director, staff, and volunteer leaders on website and social media maintenance as necessary.

• 2. Volunteer Coordination and Engagement.
• Assists in the recruitment and organizing of volunteers and coordinates volunteer outreach and services. Refers interested members to appropriate committees and volunteer leaders and performs follow up as necessary with volunteers to ensure appropriate engagement has been achieved. 
• In coordination with staff and committee/volunteer leaders works to develop new/incoming volunteers into volunteer leaders along an appropriate ladder of engagement as they are onboarded into the Chapter work flow.
• Compiles and maintains a directory of chapter and group leaders, issue activists, noting areas of interest and expertise.
• Trains and coordinates volunteers on office systems and functions.

• 3. Event Planning and Logistics Coordination. 
• Assist the Conservation and Outreach and Events Committees in coordinating the planning and logistics for Chapter outings and events. 
• Provide support for event setup, scheduling, and volunteer involvement. 
• Ensure smooth execution of Chapter meetings, fundraisers, and other significant events, often during evenings or weekends, as required.

• 4. Administrative and Operational Support.
• Provides clerical and administrative support to Chapter Director, Executive Committee and volunteer leaders. Assist Chapter staff and leaders with meeting coordination, agenda preparation, and general administrative support, contributing to the smooth running of Chapter operations.
• Assists with bookkeeping duties including the processing of payables and receivables and upkeep/management of financial systems such as Salesforce, Netsuite, etc. in coordination with Chapter director, chair, and treasurer and others.  Maintains records of expenses and income and informs chapter treasurer of financial transactions.
• Maintains files and databases including the mailing lists, activist lists, membership, volunteers and contributors.
• Responds to inquiries concerning membership, outings events, and environmental issues from the general public, members, and volunteers. Sorts incoming Chapter mail. Provides good public relations and customer service for the Club.
• Prepares and files various communication, event, and fundraising reports and participates in staff meetings.

• 5. Fundraising and Development Support.
• Assists with the in-state planning and logistical support for fundraising, group events and Chapter activities as needed consistent with Chapter priorities, including grants, coordinating meetings and preparing agendas.
• Formats, schedules and sends the fundraising emails in coordination with National. Works with the Director and/or Fundraising Committee to prepare all fundraising appeals, including with the mailings, social media and email fundraising campaigns. Assists with preparing appropriate donor lists, recording of donations and preparing appropriate “Thank You” notes.

• 6. Performs miscellaneous duties as needed, in coordination with Chapter Director.

• Experience Working with Volunteers and Community Partners. You have a demonstrated ability to effectively engage and collaborate with volunteers and community partners. In this role, you will lead orientations, onboard new volunteers, coordinate volunteer leaders’ efforts to support the Chapter, and work closely with local organizations to foster partnerships that align with the Chapter’s advocacy and outreach goals.
• Event Planning and Coordination. You have sharp attention to detail and proven experience managing logistics and deadlines for events. As Chapter Coordinator, you will organize grassroots engagement events, committee and team meetings, ensuring everything from scheduling to volunteer coordination runs smoothly, while also coordinating follow-ups and post-event reporting.
• Excellent Written and Oral Communication Skills. You have demonstrated strong written and verbal communication skills, allowing you to effectively engage with diverse audiences. In this role, you will draft compelling email newsletters, social media content, and outreach materials, while also delivering clear instructions during volunteer orientations and public events.
• Committed to evolution. You are committed to continuously deepening and evolving your own understanding of systems of oppression through study, openness, and humility. And you easily recognize your own relationship to privilege and power, examining and shifting your behaviors as appropriate.
• Uplifting and additive. You see mistakes as opportunities for growth; problems as catalysts for solutions, and inspire others along the journey. You carry a constructive approach, can-do attitude, a sense of humor, and authentic kindness wherever you go.

• Proficiency with digital platforms including websites and social media platforms. 
• Familiarity with organizing and/or campaigns or advocacy.
• Experience with supporting fundraising programs.

To Apply

The Sierra Club provides equal employment and advancement opportunities to all staff members. Employment decisions are based on merit, qualifications, lived experience and skills. The Sierra Club does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, national origin, immigration status, socioeconomic status, ancestry, age, size, sex, sexual orientation, gender, gender identity, familial status, veteran status, disability, AIDS/HIV status, medical condition, prior conviction, arrest history, traits historically associated with race, including, but not limited to, hair texture and protective hairstyles, or any other characteristic protected by law.

The Sierra Club values applicants who are people that identify as Black, Indigenous, and other minoritized groups; women; queer, transgender, gender non-conforming, and gender fluid people.

Explore, enjoy and protect the planet.