Job details

Site Reliability Engineer (Expert-level)

We’re seeking a Site Reliability Engineer to join our Site Reliability Engineering team. This fully remote role is based in France.

Be a part of the team that builds and operates the infrastructure at the heart of every Sinch Mailjet service. You’ll be instrumental for the day-to-day management of our global infrastructure. This includes monitoring and tracking key performance indicators (KPIs), collaborating with engineers to ensure our products and services are appropriately resourced, automating processes, and planning for future growth and scalability.

As our Site Reliability Engineer, you will:

Partner with product engineering teams to identify systems requirements.
Build and support our cloud-based microservices infrastructure.
Automate routine processes and remediation tasks.
Develop, monitor and track Service Level Objectives (SLOs) for the systems under management.
Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system.
Ensure our datastores are healthy and operate at optimal performance levels.
Contribute to the growth and culture of our engineering team.

To contribute to this role, we believe you have:

Background in infrastructure, operations, or software engineering.
Experience with cloud providers such as GCP.
Proficiency in configuration management tools such as Terraform and Ansible.
Hands-on proficiency with modern monitoring tools like Prometheus and Grafana.
Experience with distributed data stores such as PostgreSQL, Cassandra, and ElasticSearch.
Knowledge about distributed event store and stream-processing platform (Apache Kafka).
Experience with Python and Bash is beneficial.
Strong technical skills across various infrastructure technologies.
Proven ability to break down complex tasks into manageable ones.
Strong communication skills and a history of building solid relationships with peers and leadership.
Experience operating and maintaining production systems in a Linux and public cloud environment.
Demonstrated ability to mentor and guide team members.

Are you ready? Join us on our journey!

We review applications continuously and may un-post the job posting earlier based on candidate inflow. Submit your application in English to join us in making seamless and impactful connections worldwide.

At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at the moment and therefore we will take into consideration only applicants that:

Hold French citizenship.
Hold EU/EEA citizenship.
Have a valid work permit for working in France.

Our Hiring Process

At Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. We use pre-employment assessment to create an inclusive application experience to help foster diverse and high performing teams.

Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always looking for people that could help us pioneer the way the world communicates.

If this role isn't what you're looking for, please consider other open roles on our career page: https://www.sinch.com/careers/

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What You Should Know About Site Reliability Engineer (Expert-level), Sinch

We’re excited to welcome a talented Site Reliability Engineer to our dynamic Site Reliability Engineering team at Sinch! In this fully remote role based in France, you’ll play a vital part in building and operating the infrastructure that powers Sinch Mailjet services. Your expertise will be crucial in day-to-day management of our global infrastructure, where monitoring and tracking key performance indicators (KPIs) will be at your fingertips. Collaboration is key, as you partner with various engineering teams to ensure our products and services have the necessary resources they need to function flawlessly. You'll have the chance to automate processes and plan for growth and scalability, making a significant impact. As part of your responsibilities, you’ll help identify systems requirements, build and support our cloud-based microservices infrastructure, and develop Service Level Objectives (SLOs). Proactively troubleshooting issues and ensuring our datastores operate optimally will also be part of your routine. We believe you thrive in this role if you have a background in infrastructure, operations, or software engineering, with hands-on experience in cloud providers like GCP. With strong technical skills and proficiency in tools like Terraform and Ansible, you will effortlessly support our growing engineering team and contribute to our culture of innovation. So, are you ready to join us on this exciting journey? We can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Site Reliability Engineer (Expert-level) Role at Sinch

What does a Site Reliability Engineer do at Sinch?

A Site Reliability Engineer at Sinch is responsible for managing and optimizing the global infrastructure that supports Sinch Mailjet services. This includes everything from monitoring performance indicators to collaborating with product engineering teams to ensure resources are allocated effectively.