Claims Manager International (m/f/d)

We’re seeking a dedicated Claims Manager (m/f/d) to join our dynamic team at SIXT in Lisbon. In this role, you’ll take charge of managing damage claims, collaborating with internal and external partners, and delivering exceptional customer service. If you thrive in a diverse and fast-paced environment, enjoy solving complex challenges, and are ready to make a real impact, this opportunity is for you!

Apply now and become part of TEAM ORANGE!

YOUR ROLE AT SIXT

• Investigate and process damage claims efficiently, ensuring alignment with our guidelines
• Collaborate with internal teams, insurance companies, authorities, and damage experts
• Provide exceptional customer service and communicate with clients in English
• Make informed decisions, contributing to a seamless claims management process
• Handle a variety of cases, keeping your work dynamic and enhancing quality standards

YOUR SKILLS MATTER

• Previous experience in customer service and a passion for client interaction
• Exceptional written and verbal communication skills, with a problem-solving mindset
• Solution-focused working style
• Confident with a strong customer-focused approach
• Fluent in English; additional language skills are a plus
• Detail-oriented, highly reliable, and proficient in standard computer software

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance Benefit from a hybrid working model with no dress code
• Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system

About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!