Strategy & Account Manager

As a Strategy & Account Manager at Sleed, you'll take on a variety of responsibilities, including managing strategic client initiatives, building strong relationships, monitoring account performance, and mentoring junior members. Additionally, you'll collaborate closely with different internal teams to ensure all client objectives are met efficiently.

To qualify for the Strategy & Account Manager position at Sleed, you should possess a Bachelor’s degree in Marketing, Business, Economics, or a similar field, along with 3–4 years of experience in digital marketing. Strong communication skills, a commercial mindset, and familiarity with tools like Google Ads and Google Analytics are also essential.

Sleed emphasizes client satisfaction and retention by closely monitoring client happiness through consistent communication. As a Strategy & Account Manager, you’ll be responsible for the renewal and retention process, ensuring that client needs are understood and addressed promptly.

At Sleed, you can enjoy substantial opportunities for professional development, including continuous training and access to premier platforms like Udemy Business and CXL. You'll have the chance to enhance your skillset with over 17,000 courses relevant to digital marketing and strategy.

As a Strategy & Account Manager with Sleed, expect a collaborative and supportive work environment with the flexibility of remote work two to three days per week. The culture encourages professional growth, teamwork, and innovative thinking, making it an exciting place to advance your career.

In managing multiple clients, prioritization and strong organizational skills are key. I utilize project management tools to keep track of deadlines and client expectations. Regular communication with clients helps me stay aligned with their needs while ensuring that I delegate tasks effectively within my team.

Absolutely! In a previous role, I encountered a disengaged client. I initiated a candid conversation, listened to their concerns, and proposed customized strategies based on their feedback. This approach fostered trust and led to improved results and a solid partnership.

To ensure alignment, I facilitate regular cross-departmental meetings where we review client goals and progress. Developing comprehensive strategies that involve insights from both the client side and internal teams ensures that everyone is on the same page and contributes to sustained success.

I typically focus on key performance indicators such as ROI, lead generation rates, and overall account profitability. Regularly tracking these metrics allows me to evaluate our strategies and make informed adjustments to meet client expectations effectively.

Building strong relationships requires open communication, trust, and consistency. I prioritize regular check-ins, providing value through insights and reports, and being readily available to address client concerns, creating a sense of partnership and reliability.

In my previous roles, I introduced data-driven content strategies based on audience insights. By leveraging A/B testing and performance analytics, I’ve helped clients optimize their campaigns, leading to improved engagement and conversion rates.

I regularly engage with industry publications, attend webinars, and participate in professional networks. Investing time in continuous education through platforms like Udemy and CXL also keeps me abreast of emerging trends and best practices.

My experiences with cross-functional teams have been enriching. I've collaborated with creative, paid media, and technical teams to ensure all campaign elements are cohesive. This interdisciplinary approach has significantly improved our outcomes and client satisfaction.

When conflicts arise, I focus on active listening and understanding the client’s perspective. After acknowledging their concerns, I work collaboratively to discuss viable solutions, ensuring they feel heard and valued while aiming for a resolution.

Mentorship is crucial for team development. As a Strategy & Account Manager, I strive to guide junior members by sharing insights, best practices, and constructive feedback. This not only enhances their skills but also fosters a supportive and collaborative team environment.