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Full Time Customer Service Representative
Our client is a premier marketing and advertising firm committed to delivering exceptional customer experiences and innovative marketing strategies. We are seeking a dedicated Full-Time Customer Service Representative who is passionate about customer relations and committed to providing top-notch service.
The Full-Time Customer Service Representative will be responsible for ensuring optimal customer satisfaction by addressing and resolving customer inquiries and concerns efficiently and professionally. This role is perfect for someone who excels in communication, problem-solving, and teamwork.
Key Responsibilities:
- Offer excellent customer service to resolve queries and concerns effectively.
- Respond promptly to customer inquiries and escalate issues as necessary.
- Maintain a high level of professionalism and positive attitude in all interactions.
- Collaborate with the team to improve customer experience.
- Utilize CRM systems to manage customer data and interactions.
Qualifications:
- Proven experience in customer service roles is advantageous.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and conflict resolution abilities.
- Ability to work effectively in a team environment.
What We Offer:
- Comprehensive benefits package.
- Opportunities for professional growth and career advancement.
- A dynamic and supportive work environment.
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Posted 9 months ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
HQ LOCATION
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 14, 2024
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