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Business Systems Manager, Customer Success - Digital and Scale image - Rise Careers
Job details

Business Systems Manager, Customer Success - Digital and Scale

Smartsheet is looking for a Business Systems Manager in Customer Success to enhance customer engagement and streamline processes through innovative tools.

Skills

  • Strong knowledge of CS Management systems.
  • Advanced proficiency in SQL and Excel.
  • Experience with BI platforms and analytics tools.
  • Excellent problem-solving skills.

Responsibilities

  • Oversee design and administration of customer success systems.
  • Collaborate with CS Ops and BI on system upgrades.
  • Analyze data to identify trends and insights.
  • Implement best practices for system usage and data management.

Education

  • Bachelor's degree in Business or Information Systems.
  • Relevant experience in business systems management.

Benefits

  • HSA and employer-paid premiums for health coverage.
  • 401k match program.
  • Flexible Time Away Program.
  • 12 paid holidays annually.
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$109375 / YEARLY (est.)
min
max
$92500K
$126250K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Smartsheet is a publicly listed SaaS company that offers a platform used to collaborate on project timelines, documents, calendars, tasks, and other works. The company was named to Fast Company’s Annual List of "Brands That Matter" in 2023.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$92,500/yr - $126,250/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 10, 2025

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