Human Resources Manager - Frontline Staffing

The Human Resources Manager - Frontline Staffing at Sodexo plays a crucial role in recruiting and staffing up to 700 frontline employees in food service and environmental services across various hospitals. This position involves engaging with staff to enhance retention, supporting hiring managers with related tasks, and actively managing software systems such as Microsoft Office, ADP, and Kronos.

To qualify for the Human Resources Manager - Frontline Staffing role at Sodexo, candidates should ideally possess an Associate's Degree or equivalent experience. Additionally, the role requires a minimum of 2 years of management experience and at least 1 year of hands-on HR experience, particularly in recruiting and onboarding.

Sodexo offers an attractive benefits package for the Human Resources Manager - Frontline Staffing position, which includes medical, dental, and vision care, a 401(k) plan with matching contributions, paid time off, and holidays, as well as career growth opportunities through training and tuition reimbursement.

At Sodexo, diversity and inclusion are fundamental values, and as a Human Resources Manager - Frontline Staffing, you are encouraged to foster an inclusive environment where all employees feel respected and valued. Sodexo is committed to equal employment opportunities, ensuring that everyone, regardless of background or identity, can thrive in a supportive workplace.

The work environment for the Human Resources Manager - Frontline Staffing at Sodexo is collaborative and community-focused. You’ll find yourself in a team that values every member's ideas and contributions, creating a culture where your opinions can make a difference in fostering a positive work atmosphere, ultimately leading to improved service delivery.

In responding to this question, outline specific recruitment strategies you’ve employed and emphasize experiences that demonstrate your ability to handle recruitment for large groups, such as conducting job fairs or working with recruitment software to streamline processes.

When answering this, share a specific example that highlights your conflict resolution skills. Discuss how you assessed the situation, facilitated discussions, and worked toward a collaborative resolution promoting a happier workplace.

Discuss your familiarity with employment law and describe any processes you put in place to monitor compliance. You can emphasize your attention to detail and the importance of ongoing training for staff to adhere to these regulations.

Choose a specific initiative, detailing how you identified the need, the steps you took, and the positive outcomes, such as improved staffing levels or reduced turnover rates, to demonstrate your effectiveness as an HR manager.

Focus on your organizational skills and mention tools you use for project management, such as digital calendars or task management software. Share how you typically assess urgency and importance to streamline your workflow efficiently.

Share specific strategies such as conducting regular feedback surveys, implementing recognition programs, or offering professional development opportunities, showing your commitment to creating a motivating workplace culture.

Highlight your tech-savviness by discussing the software and systems you're familiar with. Explain how you leverage technology to streamline processes, improve communication, and enhance the overall efficiency of HR operations.

Detail your onboarding process, emphasizing the importance of not only providing necessary training and resources but also integrating new employees into the company culture to ensure they feel welcomed and engaged from their first day.

Discuss your coaching style, emphasizing how you would equip managers with the tools and strategies necessary for providing constructive feedback, conducting performance reviews, and effectively managing difficult conversations.

Select an instance where you faced a challenging HR decision, explaining the context, the options you weighed, and the ultimate decision you made. Highlight what you learned from the experience and how it impacted your HR approach moving forward.