Corporate Communication & Engagement Officer

The Corporate Communication & Engagement Officer at SOFTONE is tasked with developing and implementing internal communication plans, promoting employee engagement initiatives, organizing team-building events, and creating social media content that highlights the company culture. Additionally, you'll be analyzing employee feedback to enhance communication strategies, assisting in employee engagement surveys, and working closely with marketing to align branding efforts.

To be a successful Corporate Communication & Engagement Officer at SOFTONE, candidates should have 3-4 years of experience in a communication role, preferably in both internal and external communications. A Bachelor’s degree in Communications, Public Relations, Marketing, or a related field is essential. Exceptional writing, editing, and interpersonal skills, along with proficiency in communication tools and social media platforms, are also required.

SOFTONE offers a competitive remuneration package along with private health insurance and pension plans. Employees can enjoy a hybrid working model, flexible hours, and a comprehensive onboarding program. Additional benefits include transportation with the company’s bus, a bike-sharing program, funded training and development opportunities, subsidized onsite catering, and psychological and nutrition support services.

The Corporate Communication & Engagement Officer plays a crucial role in enhancing employee satisfaction at SOFTONE by implementing engagement initiatives, participating in the execution of employee surveys, and taking follow-up actions based on feedback. Through community impact initiatives and a focus on inclusivity, this role fosters a positive workplace culture that motivates employees.

Key skills for the Corporate Communication & Engagement Officer role at SOFTONE include excellent writing and editing abilities, strong interpersonal and presentation skills, and effective project management capabilities. The ability to manage multiple projects simultaneously and proficiency in communication tools, social media platforms, and content management systems is also essential for success in this position.

Highlight specific roles where you developed and implemented internal communication strategies. Discuss the methodologies you used to engage employees effectively and any metrics that demonstrate success, such as improvements in engagement scores or employee feedback.

Provide examples of initiatives or programs you've led that fostered engagement. Explain your approach to identifying employee needs and how those insights translated into actionable programs that resonated with the workforce.

Discuss how you would assess communication needs within different teams, implement tailored communication plans, and leverage technology or social media to keep information flowing. Emphasize your focus on transparency and employee inclusion in the communication process.

Talk about your process for collecting and analyzing feedback, whether through surveys or informal methods. Illustrate how you’ve adapted communication practices based on this feedback, showcasing a commitment to continuous improvement.

Share a specific example that outlines the objectives, planning process, execution, and outcome of the event. Emphasize how this event aligned with company culture and improved team dynamics.

Explain your process for understanding a company’s culture and values and how you translate that into engaging social media content. Include techniques you use to ensure alignment with overall branding strategies.

Discuss your approach to project management, including tools you use to stay organized and how you assess priorities based on deadlines and team needs. Illustrate this with an example demonstrating your skill in multitasking.

Detail your collaborative experiences with different departments like HR, Marketing, or Operations. Highlight how strong communication facilitated positive outcomes and harmony in project execution.

Discuss metrics or feedback methods utilized to evaluate communication efforts, such as employee surveys, engagement scores, or social media analytics, and how you leverage this data for further enhancements.

Share your passion for fostering a positive workplace culture and how previous experiences have reinforced this motivation. Discuss the significance of employee engagement to overall organizational success and your commitment to contribute meaningfully in this area.