Case Manager - Healthcare Advocate (Remote 1099 • Licensure Required)
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.
About the Role
As a Healthcare Advocate for Solace, you will work with Medicare patients throughout their healthcare journey.
In this role, you will navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing Social Determinants of Health (SDOH). You’ll be an empathetic listening ear and an action-oriented guide who knows what to do to solve patient problems—and actually does it.
Please note that this is a 1099 role. You can choose to work part time or full time. The role is remote.
🔥 About Solace
By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S.
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with professional health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.
Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.
Check out our funding announcement in the WSJ here and our website at https://solace.health
What You’ll Do
Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
Build the systems of the future in working with Medicare patients.
What You Bring to the Table
Clinical licensure in good standing, with demonstrated experience in care management, patient advocacy, or healthcare navigation.
Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
Endless empathy for people, and a strong ability to fight for those who cannot.
Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
Pride in your technical savvy; you can quickly and fluently learn new systems and software.
An extreme bias toward action and execution.
A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are not shy about sharing your thoughts.
Up for the Challenge?
We look forward to meeting you.
Atria’s Coterie brand is hiring an onsite Tech Concierge to enhance seniors' lives by providing expert, empathetic technology support.
Support inbound customer service at MCI’s Tampa call center through professional handling of inquiries, dispute resolution, and payment processing in a full-time onsite position.
Trackwrestling, powered by FloSports, is looking for a passionate seasonal Customer Support Representative to deliver excellent service and solutions to their wrestling platform users.
SD Wheel is hiring an onsite Customer Service Representative to handle email inquiries and ensure excellent customer experiences in Naperville, IL.
Teachstone is hiring a remote Tier 1 Customer Support Representative to deliver excellent client service and support their mission of transforming education.
Emory Healthcare seeks a Patient Access Representative to efficiently manage patient registration and insurance processes, supporting optimal reimbursement and excellent patient service.
Exciting opportunity at St. Luke’s Hospital for a Medical Secretary to support cardiology services through essential administrative and patient care duties.
Lead a high-performing Customer Success team at Coinbase to enhance the experience of key clients and drive global impactful solutions.
A full-time Customer Support Coordinator role at Brook + Whittle, focused on administrative and customer support within a sustainable and innovative printing solutions company.
Provide welcoming front office reception and administrative support at QualDerm Partners, the largest female-led dermatology network nationwide.
Help elevate fan experiences as a Customer Support Executive at Genius Sports, providing vital assistance and monitoring for leading sports engagement products.
Part-Time Customer Care Representatives at Marquette Savings Bank manage everyday banking transactions while ensuring customer satisfaction and security.
An entry-level role focused on coordinating inbound calls and administrative tasks within a healthcare environment, offering foundational training and support.
Solace Health is a provider patient-focused care committed to understanding the patients' needs and expectations and build a true patient-physician relationship.
25 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
