Malmös skickligaste Test/QA-specialist ServiceNow

As a Test/QA-specialist at Sopra Steria, your primary responsibilities will include planning, executing, and automating tests for ServiceNow solutions. You will lead the test strategy, develop and maintain automated test scripts, and work closely with stakeholders to ensure high-quality project deliveries. Identifying and reporting bugs is also a key task, so you'll play a crucial role in the product's overall quality control.

To be successful as a Test/QA-specialist at Sopra Steria, you should have several years of experience in IT testing, preferably within ServiceNow or similar SaaS platforms. Knowledge of test automation tools like Selenium, and familiarity with ITSM and ITIL principles are highly valued. A relevant academic background in IT, along with fluency in both Swedish and English, is also a necessity for this role.

At Sopra Steria, a Test/QA-specialist may work with various tools and technologies for test automation and quality assurance. Commonly used tools include Selenium and TestNG for automating test scripts, alongside testing methodologies that support agile processes. Keeping up with the latest solutions in the industry will also be essential to enhance testing and quality standards.

Sopra Steria provides substantial support for professional development, offering opportunities for certifications, training, and mentorship. This commitment to your growth ensures that you stay updated with the latest advancements in testing and quality assurance, positioning you at the forefront of digital transformation.

The work environment for a Test/QA-specialist at Sopra Steria is dynamic and collaborative. You will be part of a committed team that values innovation and knowledge sharing. With a hybrid work model and a supportive culture, you'll find an atmosphere that encourages creativity and personal growth, making it an exciting place to advance your career.

When developing a test strategy, I begin by understanding the project requirements and defining the scope of testing. This involves identifying key areas of focus, selecting appropriate testing techniques, and ensuring alignment with the overall project timelines and objectives. Collaboration with team members and stakeholders is crucial to ensure all perspectives are covered.

I have extensive experience with Selenium for automation testing and TestNG for managing test cases. My proficiency includes developing test scripts, conducting performance testing, and continuously enhancing the quality assurance process. I regularly explore new tools and stay updated to ensure we use the best fit for our projects.

When I encounter bugs during testing, I document them clearly and communicate the findings to the development team. I prioritize bugs based on their severity and impact on the project, ensuring that we address critical issues promptly. Open communication and tracking the progress of bug fixes are essential to maintain project quality.

I have been involved in test automation projects where I developed and maintained automated test scripts using tools like Selenium. My experience includes creating a test automation framework, which improved efficiency and reliability in our testing process, and enabled our team to run regression tests seamlessly.

ITSM, or IT Service Management, focuses on delivering and managing IT services effectively. My understanding is that ServiceNow is a platform that enhances ITSM by providing tools for managing workflows and improving service delivery. This allows organizations to streamline their operations and increase satisfaction for both IT and business users.

My approach to regression testing involves creating a comprehensive plan that outlines all functionalities needing retesting after changes. I ensure that automated regression tests are in place to efficiently verify existing features and their integration, enabling me to promptly identify any unintended side effects resulting from new updates.

I faced a challenging testing scenario where multiple components of an application were changed simultaneously. To resolve this, I quickly analyzed the affected features, prioritized the test cases, and coordinated with developers to understand the implications of each change. This proactive approach allowed us to maintain quality while meeting tight deadlines.

I use various metrics, including defect density, test case pass rate, and test coverage to measure testing success. These metrics help evaluate not only the effectiveness of the testing process but also guide improvements in testing strategies to enhance the overall quality of deliverables.

To stay current with trends in QA and testing, I regularly participate in webinars and workshops, follow industry leaders on social media, and read relevant publications and blogs. Engaging in professional networks helps me connect with other QA specialists and learn about innovative practices that can be implemented in our work.

Collaboration is crucial in my testing process as it ensures alignment with developers, analysts, and other stakeholders. I believe that open dialogues help surface potential issues early on, leading to more effective solutions and better quality outputs. Involving different perspectives also fosters a comprehensive testing approach.