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Senior Clinical Audit Subject Matter Expert

Machinify is the leading provider of AI-powered software products that transform healthcare claims and payment operations. Each year, the healthcare industry generates over $200B in claims mispayments, creating incredible waste, friction and frustration for all participants: patients, providers, and especially payers. Machinify’s revolutionary AI-platform has enabled the company to develop and deploy, at light speed, industry-specific products that increase the speed and accuracy of claims processing by orders of magnitude.

Machinify is seeking a Senior Clinical Audit Subject Matter Expert (SME) to drive quality testing and enhancement of our product in the payment integrity Audits space.

The ideal person for this role has an extensive background in facility-based nursing and clinical documentation improvement, and has experience performing clinical validation audits, as well as readmission, utilization management, and medical necessity determinations. We are looking for a high level of understanding of reimbursement guidelines, specifically Interqual/MCG and MS-DRG and APR-DRG payment systems.

What you'll do:

  • Conduct comprehensive Clinical DRG validation audits of inpatient medical records ensuring compliance with payer policy and regulatory requirements to assess product performance.

  • Conduct comprehensive Readmission and Medical Necessity determination reviews to determine compliance with payer policy, guidelines, and regulations.

  • Serve as a clinical expert and resource for the product SME, product development, and engineering teams.

  • Develop and refine clinical policies reflected in the product in collaboration with the HIM team and Medical Director(s). 

  • Perform quality assessments by monitoring and reviewing inpatient and/or outpatient client accounts across the product, validating audit outcomes.

  • Perform annual performance, randomized and quality assurance reviews to identify training opportunities. 

  • Assist with edits, denials and appeals.

  • Assist with the creation of various documents and reports as requested. Develop job aids and guides to assist users in audit platform use.

  • Assist with other audit types as needed in support of product, audit opportunities, and concept development.

  • Remain updated with the latest clinical guidelines and regulatory requirements.

  • Familiarize yourself with payer partner policies, preferred clinical references, and applicable regulatory requirements.

  • Achieve the expected level of accuracy and quality set by the audit for the auditing concept, for valid claim identification and documentation .

  • Identify potential claims outside of the concept where additional recoveries may be available. Suggest and develop high-quality, high-value concepts and or process improvement, tools, etc.

  • Provide input on product enhancements and functionality.

  • Serve as a liaison between payer/operations peers and product in interpreting business requirements.

What you’ll bring:

  • Education 

    • Associates or Bachelor's degree in Nursing.

    • Equivalent experience of 10+ years experience in claims auditing, quality assurance, or recovery auditing, ideally in a DRG Clinical Validation Audit or Medical Necessity Determination setting.

  • Certifications/Licensure

    • RHIA or RHIT 

    • CDIP or CCDS (required)

    • Inpatient Coding Credential - CCS or CIC preferred

    • RN with current licensure (required)

  • Experience (required)

    • 10+ years of working with ICD-10CM, MS-DRG, AP-DRG, and APR-DRG  in a payer or vendor setting with a broad knowledge of medical claims billing/payment systems provider billing guidelines, payer reimbursement policies, medical necessity criteria, and coding terminology.

    • 5-10 years nursing experience in a facility setting.

    • 5-10 years experience performing documentation improvement or leading documentation improvement teams.

    • Experience developing audit selection criteria.

    • Adherence to payer, CMS and other regulatory compliance guidelines and mandates. 

    • Requires working knowledge of applicable industry-based standards.

    • Excellent written and verbal communication skills.

    • Proficiency in the use of EMR’s, Interqual/MCG, and encoders.


Equal Employment Opportunity at Machinify

Machinify is committed to hiring talented and qualified individuals with diverse backgrounds for all of its positions. Machinify believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace. 

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What You Should Know About Senior Clinical Audit Subject Matter Expert , Machinify

At Machinify, we are redefining the healthcare landscape with our innovative AI-powered software that streamlines claims and payment operations, significantly alleviating the burden of mispayments. We are excited to announce an opening for a Senior Clinical Audit Subject Matter Expert to join our talented team in Palo Alto. This role is perfect for someone who thrives on improving quality and compliance within the payment integrity audits domain. In this position, you will bring your extensive experience in facility-based nursing and clinical documentation improvement to the forefront, as you drive comprehensive clinical audits. Your expertise is crucial for ensuring our products meet the highest standards of accuracy and regulatory compliance. You'll be working alongside talented product and engineering teams, developing policies that reflect clinical best practices. Whether it's reviewing inpatient medical records or providing valuable insights into audit outcomes, your contributions will directly enhance our product offerings. We value professionals who are proactive and eager to stay updated on the latest clinical guidelines and regulatory requirements. If you possess a nursing degree, relevant certifications, and a wealth of experience in healthcare claims auditing, we would love to hear from you. Get ready to join us at Machinify, where your knowledge and skills will help us transform the healthcare industry one audit at a time!

Frequently Asked Questions (FAQs) for Senior Clinical Audit Subject Matter Expert Role at Machinify
What are the main responsibilities of a Senior Clinical Audit Subject Matter Expert at Machinify?

The Senior Clinical Audit Subject Matter Expert at Machinify is primarily responsible for conducting detailed Clinical DRG validation audits to ensure compliance with payer policies and regulatory standards. Additionally, this role involves performing audits related to Readmission and Medical Necessity determinations, as well as providing clinical expertise to support product development. The SME also collaborates closely with various teams to refine clinical policies, manage quality assessments, and suggest improvements within the audit platform.

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What qualifications are required for the Senior Clinical Audit Subject Matter Expert position at Machinify?

To qualify for the Senior Clinical Audit Subject Matter Expert role at Machinify, candidates are expected to possess an Associate or Bachelor's degree in Nursing along with at least 10 years of relevant experience in claims auditing or quality assurance. Additional certifications such as RHIA or RHIT, along with a CDIP or CCDS, are required, while CCS or CIC credentials and active nursing licensure are preferred. Experience with various coding systems and audit selection criteria development is also critical.

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How important is clinical experience for a Senior Clinical Audit Subject Matter Expert at Machinify?

Clinical experience is extremely important for a Senior Clinical Audit Subject Matter Expert at Machinify. Candidates should have at least 5-10 years of nursing experience in a facility setting, and experience in documentation improvement or leading such teams. This background enables SMEs to effectively assess medical necessity and manage quality audits, ensuring high accuracy and adherence to guidelines.

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What skills are essential for the Senior Clinical Audit Subject Matter Expert role at Machinify?

Essential skills for the Senior Clinical Audit Subject Matter Expert role at Machinify include excellent written and verbal communication, proficiency in Electronic Medical Records (EMR), Interqual/MCG, and encoders, and a comprehensive understanding of medical claims billing and coding terminology. Additionally, familiarity with reimbursement policies and compliance guidelines is crucial for ensuring the quality and accuracy of audit outcomes.

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How does Machinify support its employees in this Senior Clinical Audit Subject Matter Expert role?

At Machinify, we are committed to fostering an inclusive work environment that promotes personal and professional growth. For the Senior Clinical Audit Subject Matter Expert, we provide resources for ongoing training and education, encourage collaboration among diverse teams, and offer opportunities to contribute insights that drive product enhancements. We celebrate unique backgrounds and perspectives, which enrich our workplace and create better solutions for the healthcare industry.

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Common Interview Questions for Senior Clinical Audit Subject Matter Expert
Can you explain your experience with clinical validation audits and their significance?

In responding to this question, provide specific examples of your past work with clinical validation audits. Illustrate how you assessed compliance with payer policies and regulatory requirements. Highlight the impact that your audits had on the quality of care or reimbursement processes, demonstrating your understanding of their critical role in healthcare.

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What methodologies do you use for conducting readmission and medical necessity reviews?

Discuss the frameworks and guidelines you employ, such as utilizing payer policies and clinical practice standards. Mention how you ensure thorough documentation and adherence to compliance requirements during these reviews, showcasing your systematic approach to maintaining high-quality audit standards.

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How do you stay updated with the latest clinical guidelines and regulatory requirements?

Convey your commitment to professional development by mentioning specific sources such as professional organizations, continuing education programs, and industry publications. Highlight experiences from attending conferences or participating in training that keep you well-informed about the latest trends and requirements in the healthcare auditing landscape.

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Describe a challenging audit scenario you encountered and how you resolved it.

Provide a concrete example that emphasizes your problem-solving skills. Describe the challenge, your thought process, and the strategies you implemented to overcome it. This allows you to demonstrate critical thinking and resilience, two vital qualities for a Senior Clinical Audit Subject Matter Expert.

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What role do you believe teamwork plays in successful clinical audits?

Emphasize the importance of collaboration in achieving accurate audit outcomes. Discuss how working alongside product developers, engineers, and healthcare professionals leads to enhanced strategies and efficient problem-solving, ensuring compliance and quality throughout the auditing process.

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How do you approach product development and enhancement from an auditing perspective?

Illustrate your perspective by discussing how you integrate audit findings and clinical insights into product enhancements. Touch on any tools or features you believe could be valuable in improving the auditing process, showing that you think critically about the intersection between auditing and product development.

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What experience do you have with EMRs and how do they streamline the auditing process?

Share your familiarity with specific EMR systems and how you've utilized them to enhance data retrieval, streamline documentation, and ensure compliance within auditing practices. Highlight how your proficiency contributes to efficiency and accuracy in audits.

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Can you discuss your knowledge of reimbursement guidelines, particularly Interqual/MCG and MS-DRG systems?

Demonstrate your depth of knowledge regarding reimbursement guidelines by explaining how these systems impact clinical audits and patient care. Share insights on how understanding these concepts informs your auditing strategies and helps ensure compliance with payer policies.

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How do you identify areas for training and improvement within the auditing team?

Detail your approach to assessing audit performance, such as conducting quality assurance reviews and soliciting feedback from team members. Illustrate how these strategies lead to targeted training initiatives that elevate the overall quality of audits.

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What motivates you to excel in the role of Senior Clinical Audit Subject Matter Expert?

Articulate your passion for enhancing healthcare systems and improving outcomes through auditing. Explain how the opportunity to contribute valuable insights, drive quality improvements, and collaborate with a talented team at Machinify excites you and fuels your motivation to succeed.

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We are methodically reinventing how healthcare is delivered and paid for, with AI-powered products that dramatically improve efficiency, quality and accessibility of medical care.

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March 20, 2025

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