Job details
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Customer Support Associate, Bilingual Spanish (Starlink) 2nd shift
SpaceX is looking for a Bilingual Spanish Customer Support Associate to provide exceptional service for Starlink customers. You will be responsible for troubleshooting, resolving issues, and ensuring customer satisfaction.
Skills
- Bilingual in English and Spanish
- Excellent problem-solving skills
- Strong communication skills
- Technical aptitude
- Detail-oriented
Responsibilities
- Triage and resolve customer issues across multiple channels
- Provide technical support using hardware and software expertise
- Advocate for customer concerns internally
- Identify and surface product and training issues
- Create and maintain internal resources
Education
- High school diploma or equivalency certificate
Benefits
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- Paid parental leave
- Paid vacation and holidays
- Employee Stock Purchase Plan
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate
$50960
/ YEARLY (est.)
min
max
$45760K
$56160K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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By
SpaceX
SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.
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CULTURE VALUES
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$45,760/yr - $56,160/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 15, 2024
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