Job details

Customer Support Associate (Starlink) - job 1 of 4

SpaceX is seeking a Customer Support Associate for their Starlink service to ensure exceptional customer experience. You will resolve customer issues and improve support interventions.

Skills

Customer support experience
Problem-solving skills
Excellent communication skills
Technical aptitude
Attention to detail

Responsibilities

Triage and resolve customer issues across multiple channels
Provide technical support to customers
Advocate for customer satisfaction within SpaceX
Collaborate with teams to create troubleshooting workflows
Maintain an internal knowledge base and help center

Education

High school diploma or equivalency certificate

Benefits

Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave
Paid vacation and holidays
Employee Stock Purchase Plan

To read the complete job description, please click on the ‘Apply’ button

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3.8

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CEO of SpaceX

Elon Musk

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Average salary estimate

$46800 / YEARLY (est.)

min

max

$41600K

$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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By SpaceX

SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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