Technical Support Associate (Starlink) - job 3 of 6
Skills
- Technical troubleshooting
- Customer service excellence
- Problem-solving abilities
- Communication skills
- Detail-oriented
- Time management
Responsibilities
- Triage and resolve customer issues across multiple channels.
- Provide technical support using hardware, software, and network expertise.
- Analyze trends and identify gaps in customer support.
- Collaborate with internal teams to improve support workflows.
- Test software and hardware configurations to solve customer issues.
- Maintain internal Knowledge Base & Help Center collateral.
Education
- High school diploma or equivalency certificate
Benefits
- Comprehensive medical, vision, and dental coverage
- 401(k) retirement plan
- Paid parental leave
- Paid vacation and holidays
- Eligibility for company stock options
- Employee Stock Purchase Plan
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.
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