Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Customer Service Representative image - Rise Careers
Job details

Customer Service Representative

Description

Spartan Management Group works as a consulting group for a rapidly growing network of Plumbing and HVAC businesses across the U.S. As we continue to expand, we are seeking talented and motivated individuals to join our team. While Spartan Management Group provides strategic consulting and operational support, we are deeply integrated with the businesses we work alongside to drive growth and excellence. We are looking for a Call Center Representative to support our customer service operations.


In general, those holding this position must be great on the phone with our customers, work well with the team, have analytical skills, be detail-oriented, and a self-starter.


In addition to our competitive pay, we offer great benefits including:

  • 100% paid insurance premiums on medical, dental and vision
  • 401k plan or 401k Roth with up to 4% match vested
  • 100% paid long-term disability insurance
  • Paid life insurance plan
  • 1 floating holiday
  • 6 paid holidays
  • Paid sick
  • Vacation pay
  • Paid weekly

Key Responsibilities:

  • Answer incoming customer calls promptly, efficiently, and professionally, ensuring they are scheduled for service or directed to the appropriate team member based on their needs
  • Maintain accurate customer records, updating information as necessary
  • Collaborate with team members and other departments to ensure customer needs are met
  • Adhere to company policies, customer service standards, and performance metrics
  • Book service calls through a third-party vendor, ensuring accurate scheduling and timely follow-up

Requirements

  • 1+ years of CRM software experience required
  • 1+ years of call center experience preferred
  • Knowledge of Microsoft Office applications preferred
  • Active listening skills and strong phone phone etiquette
  • World class customer service skills
  • Time management skills
  • Great work ethic
  • Reliable transportation
  • Professional appearance & demeanor
  • Strong communication skills
  • Ability to type 30-40 words per minute required

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Domino's Hybrid 3502 Sunset Blvd., Los Angeles, CA
Posted 8 days ago

Join the dynamic team at Domino's Pizza as a Customer Service Representative and become part of an exciting workplace with growth potential.

Photo of the Rise User
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join our dynamic floral supplies company as a Customer Service and Marketing Associate, blending customer support with marketing initiatives.

Photo of the Rise User
Posted 3 days ago

We are seeking a Radiology Assistant to join our team in San Angelo, TX, assisting in imaging procedures and patient care.

Photo of the Rise User
Posted 5 days ago

Join Columbia University as an Administrative Assistant to efficiently support the Counseling Services division with various administrative tasks.

Photo of the Rise User

Become a vital part of Domino's team as a Customer Service Representative, ensuring every customer has an exceptional experience.

Seeking a dedicated Supervisor at Levi's® Outlet Store to inspire the team and enhance customer experiences in Lake George, NY.

Five Below Hybrid Murfreesboro, TN 37129
Posted 2 days ago

Become the driving force behind store success as a Store Manager at Five Below, inspiring a culture of fun and exceptional customer experiences.

Photo of the Rise User

Join Northwestern Medicine as a Patient Service Representative and play a vital role in delivering exceptional patient services.

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Rapid Growth
Passion for Exploration
Dare to be Different
Dental Insurance
Life insurance
Health Savings Account (HSA)
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Mental Health Resources
401K Matching
Paid Time-Off
Snacks
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly
Photo of the Rise User
Inclusive & Diverse
Mission Driven
Social Impact Driven
Passion for Exploration
Dare to be Different
Diversity of Opinions
Reward & Recognition
Empathetic
Feedback Forward
Work/Life Harmony
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
Rise from Within
Friends Outside of Work
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Learning & Development
Work Visa Sponsorship
Employee Resource Groups
401K Matching
Paid Time-Off
Maternity Leave
Social Gatherings
Company Retreats
Photo of the Rise User
Posted 9 months ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
100+ people applied to Chat Support Associate at Vetcove
Photo of the Rise User
Someone from OH, Toledo just viewed Event Assistant at Datadog
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Analyst, Corporate FP&A at Spotify
Photo of the Rise User
Someone from OH, Cincinnati just viewed Manager, Public Cloud FP&A at Zscaler
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst at American Express
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst, FP&A at StackAdapt
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst (Remote - United States) at Protective
Photo of the Rise User
Someone from OH, Cincinnati just viewed Senior Financial Analyst, Acceptance FP&A at Visa
Photo of the Rise User
Someone from OH, Cincinnati just viewed Remote Inventory Clerk at Datadog
M
Someone from OH, Cincinnati just viewed Virtual File Clerk at MUTW, LLC
Photo of the Rise User
Someone from OH, Cincinnati just viewed Data Processing Clerk at Datadog
Photo of the Rise User
Someone from OH, Solon just viewed Senior Integration Engineer (w/m/d) at Safran
Photo of the Rise User
Someone from OH, North Ridgeville just viewed VP, Product Operations at Centivo
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Associate, Digital Product Operations at American Express
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Project and Operations Manager at Datadog
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Product Operations Manager at LinkedIn
Photo of the Rise User
Someone from OH, North Ridgeville just viewed Senior Operations Manager - Ancillary Products at Cars24