Phlebotomist II

As a Phlebotomist II at Corewell Health, you'll perform various essential duties including executing venipuncture and capillary punctures to collect patient samples, ensuring proper patient identification and specimen labeling, and supporting laboratory testing activities. You'll manage the processing functions related to testing, from verification to storage. Additionally, you will oversee the training of new employees and participate in quality improvement processes to enhance operational efficiency.

To qualify for the Phlebotomist II role at Corewell Health, candidates must have a high school diploma or equivalent and have completed a medical assistant or phlebotomy course with an externship. A minimum of one year of relevant phlebotomy experience is required. Furthermore, possession of a Driver's License from the State of Michigan and either a certification as a Phlebotomy Technician or a Certified Medical Assistant is preferred.

The Phlebotomist II position at Corewell Health involves a full-time work schedule, primarily in the evenings. Shifts may vary but typically run from 2 p.m. to 10:30 p.m. or 2:30 p.m. to 11 p.m., with every other weekend required. Flexibility is important as team members may be temporarily assigned to different locations based on department needs.

Corewell Health is committed to the professional growth of its Phlebotomist II staff. You will have opportunities to oversee and guide the training of new hires, as well as participate in ongoing education related to new policies and procedures. This fosters a strong learning environment where you can continually update your skills and knowledge in the field.

As a Phlebotomist II at Corewell Health, you'll enjoy a comprehensive benefits package that includes health insurance, retirement options, and an on-demand pay program. Additional perks such as discounts on various services and identity theft protection further enhance your overall compensation and job satisfaction, ensuring you are well taken care of both personally and professionally.

When asked about your experience with phlebotomy techniques, it's essential to provide examples of both venipuncture and capillary puncture procedures. Share specific scenarios in which you had to select the appropriate technique based on patient needs, emphasizing your accuracy and care during the process.

To effectively answer this question, discuss your approach to patient interaction, such as explaining the procedure, answering questions, and using calming techniques. Highlight your adherence to safety protocols and proper identification processes to reassure patients and ensure accurate results.

Share strategies you employ to ease anxiety in patients, such as maintaining a calm demeanor, providing positive reinforcement, or using distraction techniques. Explain how building rapport can help in managing their stress levels and improving their overall experience.

In response, demonstrate your organizational skills and ability to multitask effectively under pressure. Discuss techniques like creating a mental list of priorities, ensuring timely specimen collection, and maintaining clear communication with coworkers to navigate a bustling environment.

Emphasize that accurate specimen labeling is critical for ensuring proper patient identification and preventing errors in result reporting. Provide examples of how you verify patient information before labeling to minimize risks and maintain compliance with healthcare standards.

Share any hands-on experience you’ve had with laboratory processing tasks such as accessioning, processing specimens, or entry of computer orders. Highlight any software tools you are familiar with and how they contribute to overall efficiency in the lab.

When discussing your mentoring experience, provide a specific example where you guided a new team member through their initial training. Talk about your approach to teaching, the challenges you faced, and how you ensured they felt supported during the process.

Explain your commitment to ongoing education regarding compliance and safety protocols in the healthcare setting. Mention relevant trainings, workshops, or resources you use to keep yourself informed and emphasize the importance of maintaining high standards in patient care.

Highlight that teamwork is essential in phlebotomy, as collaboration leads to improved patient outcomes. Share your experiences working within a team and how effective communication and mutual support create a positive and productive work environment.

Convey your enthusiasm for wanting to join Corewell Health by discussing the organization’s commitment to patient-centered care and quality healthcare services. Emphasize your alignment with their values and the potential for personal and professional growth in their inclusive workplace.