Job details

Concierge 3p-11p

Company Description

At Spectrum Retirement Communities, we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

In this position, your main responsibilities will include:

Greet and direct all visitors to the front desk in a friendly and helpful way.
Answer all incoming phone calls and transfer the calls or take messages as appropriate.
Respond to resident and family member questions and concerns.
Respond to and appropriately handle emergency situations.
Monitor and maintain the cleanliness of the front lobby and entrance area.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

High School diploma or equivalent is required.
Experience in an office environment, answering phones or customer service preferred.
Technology skills are important.
Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About Concierge 3p-11p, Spectrum Retirement Communities, LLC

At Spectrum Retirement Communities, we're all about living life to the fullest, embracing the joys of aging, and crafting incredible stories along the way. Our dedicated team is in search of a friendly and professional Concierge to join us from 3 PM to 11 PM at our lovely location in South Elgin, IL. In this role, your main mission will be to warmly greet and assist all visitors who come to our front desk, ensuring they feel welcomed and informed. You'll be the friendly voice answering incoming phone calls, directing them where they need to go or taking messages as necessary. We value strong communication, so you'll be addressing questions and concerns from residents and their families with a compassionate touch. Emergencies may arise, and your composed response will be key in maintaining the safety and comfort of our community. It's important to keep our front lobby and entrance area looking pristine, as first impressions matter! To thrive in this position, having a high school diploma or equivalent is essential, along with experience in an office environment or customer service. If you're tech-savvy, organized, and enjoy working both independently and as part of a team, we'd love to hear from you. Join us to create fulfilling experiences for our residents and their families, while you enjoy great benefits like medical and dental insurance, a 401(k), and plenty of other perks. At Spectrum, you’re not just filling a role—you’re becoming part of our story.

Frequently Asked Questions (FAQs) for Concierge 3p-11p Role at Spectrum Retirement Communities, LLC

What are the primary responsibilities of a Concierge at Spectrum Retirement Communities?

As a Concierge at Spectrum Retirement Communities, your primary responsibilities include greeting and directing visitors at the front desk, answering and transferring phone calls, responding to resident and family member inquiries, handling emergency situations, and maintaining the cleanliness of the lobby area. This diverse role ensures that every interaction contributes to a welcoming and safe environment for all.