Job details

Part Time Retail Supervisor

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.

Job Description

You don’t need a background in education, but a desire to learn is essential! As part of the store management team, you get to play an active role in developing a first-class crew, help to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.

Providing great customer service isn’t just a goal—it’s the essence of who we are.
Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of every Lakeshore Learning Store nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Lakeshore Learning Store management teams have a knack for leading by example.
In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.

Responsibilities
Building Talent
• Recruit and develop an engaged, sales-driven team
• Involved in training and developing new store associates

Building Service Standards
• Surpass expectations regarding customer service
• Seek and communicate customer feedback in regard to school and home use of products
• Build a unique and lasting relationship with customers

Building Revenue & Operational Excellence
• Maximize sales and manage controllable expenses
• Maintain visual presentation of merchandise and signage
• Maintain company expectations regarding retail policies and procedures

Qualifications

Essential Skills & Attributes
• Passion for providing excellent customer service
• Positive and proactive approach to management and working as a team
• Excellent communication and training skills
• Exceptional time management and organizational skills
• Ability to demonstrate company standards and reinforce them with entire team
• Strong desire to recognize and reward achievements—big and small
• Capacity to give regular and clear feedback to team
• Ability to provide and receive constructive criticism
• Capacity to multitask in order to meet simultaneous demands

Requirements
• 1 year related retail management experience
• Ability to work flexible part-time schedule, including nights and weekends
• Knowledge of retail POS systems

Additional Information

And here’s our end of the bargain!
•$18/hr starting base pay
•401(k) retirement plan
•Generous employee discount
•15% quarterly bonus potential

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

Equal Employment Opportunity Policy

People are selected to become members of the Lakeshore family based on skill, merit, and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. INDRLL1

Average salary estimate

$37440 / YEARLY (est.)

min

max

$37440K

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What You Should Know About Part Time Retail Supervisor, Lakeshore Learning Materials, LLC

Join Lakeshore as a Part Time Retail Supervisor and be an essential part of our dynamic team at 15780 South La Grange Road, Orland Park, IL! Here at Lakeshore, we pride ourselves on creating innovative learning materials and delivering first-class guest experiences for teachers, parents, and children. Although a background in education isn’t necessary, a passion for learning and a desire to contribute to an exceptional shopping experience are essential. In this role, you’ll recruit and develop an engaged team, maximize store sales, and ensure each customer leaves with a smile—because great customer service is at the heart of what we do. Our dedicated management team leads by example, celebrating all successes, big or small. With a responsibility to communicate customer feedback and enhance our service standards, you will point the way to operational excellence while fostering a customer-centric atmosphere. Your skills in training, organization, and proactive management will ensure our store not only meets but exceeds expectations. And in return, you can expect competitive pay starting at $18/hr, a 401(k) plan, a generous employee discount, and bonus potential. And remember, at Lakeshore, we believe that our diverse community enriches our work. If you’re ready to grow with us, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Part Time Retail Supervisor Role at Lakeshore Learning Materials, LLC

What are the responsibilities of a Part Time Retail Supervisor at Lakeshore?

As a Part Time Retail Supervisor at Lakeshore, your main responsibilities include recruiting and developing a sales-driven team, ensuring exceptional customer service, maximizing sales, maintaining visual presentation and operational standards, and collecting customer feedback to further enhance our offerings. You will play an active role in creating a welcoming environment where both customers and employees feel valued.