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Server: PT: Mon, Fri, Sat 3:30 PM to 7:30 PM image - Rise Careers
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Server: PT: Mon, Fri, Sat 3:30 PM to 7:30 PM

Company Description

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

SCHEDULE:  Mon, Fri, Sat 3:30 PM to 7:30 PM, including Holidays

As a Server in our community restaurant, YOU… help create an incredible dining experience; build relationships with residents; and consistently deliver the service a guest would expect in their favorite restaurant. Their satisfaction starts with YOU!

  • As a Server, you will direct residents to their tables, present menus, suggest dishes and assist in drink selection
  • Communicate specific resident orders, utilizing our state-of-the-art point of sale system
  • Complete all dining room opening and closing duties as established by your community

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

  • A big smile, eagerness to learn, and compassion for our Residents
  • If under the age of 18 must provide proper schoolwork authorization (if applicable)
  • Server, must currently hold a Food Handler’s Card, or be willing to obtain one facilitated by Spectrum, as required by state and/or county regulations
  • It is required for a Server to have strong customer service presentation

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

What You Should Know About Server: PT: Mon, Fri, Sat 3:30 PM to 7:30 PM, Spectrum Retirement Communities, LLC

At Spectrum Retirement Communities, we're all about creating amazing stories while making a difference in the lives of our residents. We’re on the lookout for a motivated and compassionate Server to join our community restaurant team! In this role, you’ll be working part-time on Mondays, Fridays, and Saturdays from 3:30 PM to 7:30 PM, including holidays. Your primary responsibility will be to craft an exceptional dining experience for our residents. You’ll have the chance to build meaningful relationships as you guide them to their tables, present menus, make dish recommendations, and assist with drink selections. Utilizing our state-of-the-art point of sale system, you’ll communicate specific orders to ensure everything runs smoothly. It's important to note that opening and closing responsibilities in the dining room will also be part of your role. A successful Server at Spectrum embodies a bright smile, eagerness to learn, and genuine compassion for our residents. All applicants under 18 must provide schoolwork authorization, and you will need a Food Handler’s Card. Join us in providing service that exceeds expectations and be part of a team that promotes a friendly and respectful work environment!

Frequently Asked Questions (FAQs) for Server: PT: Mon, Fri, Sat 3:30 PM to 7:30 PM Role at Spectrum Retirement Communities, LLC
What are the responsibilities of a Server at Spectrum Retirement Communities?

As a Server at Spectrum Retirement Communities, your core responsibilities will include directing residents to their tables, presenting menus, suggesting dishes, assisting with drink selections, and accurately communicating specific orders through our advanced point of sale system. You will also be expected to complete all dining room opening and closing duties to maintain a welcoming environment.

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What qualifications do I need to work as a Server at Spectrum Retirement Communities?

To work as a Server at Spectrum Retirement Communities, you should possess strong customer service skills, a big smile, and compassion for our residents. If you are under 18, proper schoolwork authorization is necessary. A Food Handler's Card is also required, or you must be willing to obtain one facilitated by Spectrum.

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What is the work schedule for a Server at Spectrum Retirement Communities?

The schedule for a Server at Spectrum Retirement Communities is part-time, specifically on Mondays, Fridays, and Saturdays from 3:30 PM to 7:30 PM, including holidays. This flexible schedule allows you to engage with residents during key dining hours.

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What benefits are offered to part-time Servers at Spectrum Retirement Communities?

Part-time Servers at Spectrum Retirement Communities can participate in our 401(k) plan, receive paid time off, and enjoy holiday pay. Additionally, we offer discounts through Perk Spot, ensuring you feel valued as part of our team.

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Is COVID-19 vaccination required for Servers at Spectrum Retirement Communities?

While Spectrum Retirement Communities strongly encourages all team members to be fully vaccinated against COVID-19, it is not a requirement to work with us. We prioritize safety while ensuring that all of our employees feel comfortable and supported.

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Common Interview Questions for Server: PT: Mon, Fri, Sat 3:30 PM to 7:30 PM
How would you create a positive dining experience for residents as a Server?

Creating a positive dining experience involves attentive service, understanding resident preferences, and a genuine approach to hospitality. Highlight your ability to build rapport with residents and share examples of how you've provided exceptional service in previous roles.

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Can you describe a time you handled a difficult customer situation?

When discussing how to handle difficult customer situations, focus on your conflict resolution skills. Share a specific example where you listened to the customer, addressed their concerns calmly, and ultimately provided a satisfactory resolution that improved their experience.

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What do you think the role of a Server at Spectrum Retirement Communities entails beyond serving food?

Beyond serving food, a Server at Spectrum is responsible for fostering a welcoming atmosphere, engaging with residents, and building community relationships. Emphasize that you're eager to contribute positively to the residents' overall experience and well-being.

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How do you prioritize tasks during a busy shift?

Effective prioritization during busy shifts can be managed by assessing immediate needs, such as attending to resident orders first, while keeping an eye on overall dining room operations. Share methods that help you stay organized and maintain a high service level even when things get hectic.

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What makes you a good fit for the Server position at Spectrum Retirement Communities?

Highlight your passion for working with seniors, your customer service skills, and your eagerness to contribute to a caring environment. Use personal anecdotes or experiences that demonstrate your dedication and why Spectrum’s mission resonates with you.

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How do you handle feedback from supervisors or residents?

Handling feedback effectively requires openness and a willingness to improve. Discuss how you actively seek feedback, value constructive criticism, and how it has helped you grow in your previous roles. Share an example if possible.

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In what ways do you ensure food safety and sanitation in your serving practices?

Understanding food safety is critical, especially in a dining environment. Mention your knowledge of proper food handling techniques, cleanliness standards, and using personal protective equipment. Your commitment to maintaining a safe dining experience is key.

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Describe a situation where you went above and beyond for a resident or customer.

Share a specific story where you identified a resident's needs or desires and took the initiative to fulfill them. Highlight the positive impact it had on their experience and how it aligns with Spectrum’s values of compassion and care.

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What do you believe is the most important quality for a Server in a retirement community?

The most important quality for a Server in a retirement community is empathy. Express your belief that understanding and relating to residents is key to creating a warm atmosphere and enhancing their dining experience. Illustrate with examples of how you’ve demonstrated empathy.

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How would you familiarize yourself with regular residents' preferences?

Getting to know residents' preferences can start with attentive listening and engaged interaction. Explain that you plan to keep notes on their favorite dishes, allergies, and any special requests to ensure personalized service that makes them feel valued and understood.

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Founded in 2003, Spectrum Retirement Communities, LLC is a management company of senior living communities. Spectrum offers Independent, Assisted, and Memory Care living communities. Spectrum Retirement Communities, LLC is headquartered out of Den...

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Part-time, on-site
DATE POSTED
December 2, 2024

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